2 IVR/CCT Jobs

• Full Time

• 11 - 15 Years

• GDF (Google dialog flow)
• IVR/CCT

ResponsibilitiesDesign, develop, and maintain intelligent virtual agents using Google Dialogflow CX and Google Contact Center AI (CCAI).Build voice and chat automation solutions for customer service, sales, technical support, billing, payments, account management, and other contact-center use cases.Configure and…

• Full Time

• 7 - 9 Years

• ContactCenter model
• IVR Concepts
• IVR Testing
• IVR/CCT

ResponsibilitiesA day in the life of an InfoscionAs part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem…