UX Analytics Lead

Your Role

• Lead UX analytics across a portfolio of enterprise products, driving data-informed decision-making.
• Analyze user behavior and product usage data to identify friction points, usability issues, and opportunities for experience improvements.
• Partner closely with UX, Product, and Engineering teams to translate data into actionable recommendations and measurable outcomes.
• Define, implement, and standardize UX success metrics such as task success, engagement, user efficiency, adoption, and drop-off rates.
• Combine quantitative and qualitative insights to uncover both the ‘what’ and the ‘why’ behind user behavior.

Your Profile

• 5+ years of experience in Product Analytics, Quantitative UX Research, UX Analytics, or a related field.
• Proven experience partnering with UX, Design, Product Management, and cross-functional stakeholders.
• Strong track record of transforming complex data into actionable product and design recommendations.
• Hands-on experience with product analytics platforms such as Amplitude, Mixpanel, Google Analytics, or similar tools.
• Expertise in defining meaningful product and UX metrics in complex environments.

What you will love at Capgemini

• Be part of a world-class UX organization focused on delivering exceptional digital experiences.
• Work at the intersection of UX, Product, and Data, influencing strategic product decisions at scale.
• Collaborate with talented designers, researchers, product leaders, and engineers across global teams.
• Opportunity to establish and scale UX analytics practices, frameworks, and standards.
• Work on complex enterprise products that impact thousands of users globally.