Endur/ETRM Lead Consultant

Responsibilities

• Manage end-to-end service delivery for the OpenLink Endur platform, ensuring system stability, performance, and adherence to SLAs.
• Coordinate incident, problem, and change management processes for all Endur-related services.
• Collaborate with business stakeholders, trading teams, risk functions, and IT partners to understand requirements and ensure quality service outcomes.
• Lead system upgrades, enhancements, integrations, and release management activities across Endur environments.
• Oversee and guide functional and technical analysts supporting the Endur platform.
• Conduct root-cause analysis for recurring issues and drive continuous system and process improvements.
• Govern vendor relationships, including service integrators and Endur support partners.
• Review and maintain system documentation, operating procedures, impact assessments, and design documents.
• Ensure compliance with internal controls, security guidelines, and regulatory requirements within trading technology environments.
• Prepare service performance dashboards, management reports, and communication updates for stakeholders.
• Champion best practices in service governance, DevOps, testing, version control, and deployment processes.
• Mentor and develop junior team members, fostering a culture of accountability and excellence.

Additional Responsibilities

• Education: Bachelor’s or Master’s degree in IT, Computer Science, Engineering, or a related discipline.

Excellent customer-facing and stakeholder management skills.

• Strong verbal and written communication abilities.
• Sharp analytical thinking with strong problem-solving skills.
• Ability to prioritize, plan, and manage complex support landscapes.
• Strong leadership, team management, and coordination skills.

Technical and Professional Requirements

• Endur Expertise: 10–15 years of hands-on experience supporting OpenLink Endur across functional or technical areas, with strong understanding of recent versions (preferably v23/24).
• Technical Knowledge: Understanding of Endur components such as simulation engine, Connex frameworks, OpenComponents, JVS/AVS, and trade workflow configurations.
• ETRM Domain Knowledge: Strong understanding of energy trading markets (power, gas, oil, renewables), risk management, settlements, logistics, and market operations.
• Service Delivery Management: Proven capability in managing SLAs, incident/problem/change processes, and Endur production environments.
• Integration Skills: Experience with APIs, middleware, messaging interfaces, and downstream system data publishing.
• Cloud & DevOps Exposure (Preferred): Familiarity with Azure Cloud, CI/CD pipelines, GitHub, and automated deployment frameworks.
• Methodologies: Experience working in Agile, ITIL, and SDLC-driven environments.

Preferred Skills

• Process Optimization
• Oil & Gas
• Openlink Endur
• Upstream

Educational Requirements

Master Of Engineering,MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech