Support Engineer(Travel Domain)

Your Role

As a member of the Second Line Support team, you are fully responsible for delivering exceptional technical customer service. You act as a key point of contact, consistently approachable and responsive to both customers and business partners. 

Key Skills required : Potential candidates should have prior experience of working with Online Booking Tools and should have Travel domain knowledge / experience.

Your Profile

• Customer Support & Issue Resolution
• Relationship Management
• Product & Enhancement Coordination
• Quality Assurance & Documentation 
• Escalation & Root Cause Analysis 
• Service Excellence 

What you”ll love about working here :

• We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
• Every Monday, kick off the week with a musical performance by our in-house band – The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.
• At Capgemini, you can work on cutting -edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.