Infosys Limited | Pune
ResponsibilitiesManage and coordinate Major Incidents (P1/P2) through their entire lifecycle until resolution.Lead incident bridge calls and drive technical teams toward service restoration within agreed SLAs.Assess incident impact, severity, and business priority to ensure appropriate escalation.Coordinate cross-functional teams including…
Infosys Limited | Pune
ResponsibilitiesA day in the life of an InfoscionAs part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high…
Infosys Limited | Bangalore
ResponsibilitiesA day in the life of an InfoscionAs part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.You will understand requirements, create…
Infosys Limited | Bangalore
ResponsibilitiesManage and drive ITIL processes including Incident, Problem, Change, and Service Request ManagementOversee change and deployment activities across non-production and production environmentsSupport cloud platforms (PCF, Azure, Oracle Cloud) including environment setup, user access, and troubleshootingEnsure smooth functioning of…
Infosys Limited | Bangalore
ResponsibilitiesDrive design, development, validation, and support to deliver high-quality technology solutions and ensure client satisfactionAnalyze business requirements and convert them into effective system solutionsContribute to effort estimation and project planning for seamless deliveryBuild efficient and scalable systems, enabling…
Infosys Limited | Bangalore
ResponsibilitiesA day in the life of an InfoscionAs part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.You will understand requirements, create…