Senior Engagement Manager – Trade Finance Operations, Transformation & Agentic AI

YOUR ROLE

We are seeking an experienced Trade Finance Delivery & Agentic AI Transformation Lead to manage strategic Trade Finance engagements and drive AI-led transformation across Trade Finance operations.

In this role you will play a key role in:

• Lead end-to-end Trade Finance operations covering Import/Export LCs, SBLCs, Guarantees, Collections, Reimbursements, Supply Chain Finance, Compliance and OFAC screening.
• Drive SLA, KPI, quality, productivity, financial, risk and governance outcomes.
• Manage client governance, executive reviews, audits, escalations and regulatory compliance.
• Define and execute the Agentic AI roadmap for Trade Finance operations.
• Lead AI use cases including document classification, data extraction, compliance screening, document verification, discrepancy detection and workflow orchestration.
• Establish AI governance, human-in-the-loop controls and regulatory compliance frameworks.
• Drive process re-engineering, standardization, operating model transformation and automation initiatives.
• Support platform implementation, migration, testing, cutover and hypercare activities.
• Build trusted client relationships and lead transformation, innovation and growth programs.
• Develop and lead large global delivery teams while building Trade Finance and AI capabilities

YOUR PROFILE

• 18+ years of Banking & Financial Services experience with strong Trade Finance expertise.
• Knowledge of Trade Finance products, Trade Compliance, OFAC screening and SWIFT messaging.
• Experience managing global Trade Finance operations and transformation programs.
• Background in process improvement, service governance and operating model change.
• Experience in AI, GenAI, Intelligent Automation and Agentic AI initiatives.
• Exposure to Trade Finance platforms and workflow automation tools.
• Graduate degree in Finance, Business, Banking, Technology or related discipline.
• MBA, CDCS, CITF, Lean Six Sigma and AI/Cloud certifications preferred.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Lead Trade Finance transformation and AI-led innovation.
• Drive intelligent automation across banking operations.
• Partner with senior stakeholders on growth and operational excellence.
• Build scalable AI capabilities and transformation assets.

Capgemini is a global business and technology transformation partner, helping organizations accelerate their digital and sustainable transformation. With 340,000 team members across more than 50 countries, Capgemini delivers end-to-end services powered by AI, cloud, data and deep industry expertise.