Program Director

Responsibilities

The Program Director is a senior leadership role responsible for driving large-scale, complex IT transformation programs across multiple business units and client organizations. The role focuses on end-to-end program ownership, C-suite stakeholder management, business transformation, financial performance, and revenue growth.

Key Responsibilities

1. Executive Client & Stakeholder Management

• Act as the primary strategic advisor to client leadership and C-suite executives.
• Build strong long-term client relationships and drive executive alignment.
• Lead steering committees, governance reviews, and transformation discussions.
• Communicate program risks, issues, and progress proactively.
• Translate technical initiatives into business outcomes, ROI, and strategic value.

2. Program Strategy & Delivery

• Own the complete program lifecycle from presales through delivery and benefits realization.
• Manage multiple interconnected projects, workstreams, and delivery teams.
• Drive large transformation initiatives involving cloud, enterprise applications, AI/GenAI, and digital transformation.
• Ensure delivery aligns with contractual commitments, milestones, and scope.
• Establish and execute strategic roadmaps and transformation agendas.

3. Financial & Commercial Leadership

• Manage large program P&L, budgets, revenue, and profitability.
• Lead scope, budget, and contract negotiations.
• Identify account expansion opportunities and drive additional revenue.
• Contribute to business growth through consulting and services opportunities.

Required Experience

• Bachelor’s degree required; MBA/Master’s preferred.
• PMP/PgMP certifications are advantageous.
• 20+ years of IT program management experience.
• 5+ years with a leading IT services/provider organization.
• Proven track record in delivering large, multi-year enterprise transformation programs.

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Key Skills

• Digital & IT Transformation
• Cloud, Enterprise Architecture, Data & Analytics
• AI/GenAI awareness
• Agile & DevOps methodologies
• Executive communication & storytelling
• Strategic business consulting
• Stakeholder management & negotiation
• P&L ownership and commercial management
• Business development and revenue growth
• Leadership of large global teams

Preferred Skills

• DevOps Architecture Consultancy

Educational Requirements

Bachelor of Engineering