Support Engineer (Travel Domain)
-
Capgemini
- Bangalore, Gurgaon, Navi Mumbai
- Experienced Professionals
- Full Time
- Other Delivery units
- Software Engineering
Posted July 10, 2026 applications close August 9, 2026
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Job Description
Your Role
As a member of the Second Line Support team, you are fully responsible for delivering exceptional technical customer service. You act as a key point of contact, consistently approachable and responsive to both customers and business partners.
Your Profile
Potential candidates should have prior experience of working with Online Booking Tools and should have Travel domain knowledge / experience.
**Customer Support & Issue Resolution**
**Relationship Management**
**Product & Enhancement Coordination**
**Quality Assurance & Documentation**
**Escalation & Root Cause Analysis**
**Service Excellence**
What you”ll love about working here :
- We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
- Every Monday, kick off the week with a musical performance by our in-house band – The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.
- At Capgemini, you can work on cutting -edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.