SUPPORT ENGINEER
Infosys Limited | Bangalore
- 3 - 5 Years
- L2
- Microsoft Teams
- PSTN SS7 Protocols
- TCP Flow
Responsibilities Provide L2 and L3 support for Teams workloads such as Chat Meetings and Calling Perform advanced troubleshooting using logs and traces Conduct root cause analysis and implement fixes Troubleshoot calling audio video and connectivity issues Work with…