Production Support, ITIL, Mainframe
Infosys Limited | Hyderabad
- 8 - 12 Years
- CICS administration(CICS System programming)
- COBOL Support
- DB2
- JCL Support
- Mainframes
ResponsibilitiesProvide L2/L3 mainframe production support for critical business applications, ensuring high availability, stability, and performance.Monitor batch jobs and online transactions, proactively identify failures or performance bottlenecks, and drive timely resolution to minimize business impact.Perform incident management following ITIL…