ResponsibilitiesA day in the life of an InfoscionAs part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.You will understand requirements, create…
ResponsibilitiesOwn end-to-end lifecycle of major incidents (P1/P2)Lead incident bridge calls and coordinate resolver teamsAct as single point of contact for stakeholders and leadershipProvide timely communication to business and IT stakeholdersManage escalations across internal teams and vendorsEnsure adherence to…
ResponsibilitiesWe are seeking a highly skilled Windows L3 Support Engineer to act as a senior technical specialist responsible for managing and supporting enterprise Windows and VMware environments. The role involves advanced troubleshooting, P1/P2 incident management, infrastructure stability, and…