2 Foundation Jobs

• Full Time

• 3 - 4 Years

• Command Center
• Foundation
• ITIL
• Problem solving

ResponsibilitiesRequired SkillsStrong understanding of ITIL Incident, Problem, Change, and Service Management processes.Experience in Major Incident and Escalation Management.Knowledge of infrastructure services including Server, Network, Cloud, End User Computing, and Security operations.Strong analytical and troubleshooting capabilities.Excellent verbal and written…

• Full Time

• 4 - 7 Years

• Architecture - ITIL
• Foundation
• Incident and Request Management
• ITIL
• Release
• Service Design

ResponsibilitiesManage and coordinate Major Incidents (P1/P2) through their entire lifecycle until resolution.Lead incident bridge calls and drive technical teams toward service restoration within agreed SLAs.Assess incident impact, severity, and business priority to ensure appropriate escalation.Coordinate cross-functional teams including…