3 ContactCenter model Jobs

• Full Time

• 5 - 9 Years

• API Testing
• ContactCenter model
• CS - Customer Experience Management Platform
• IVR Testing
• Mobile Test Automation process
• Test automation framework design

ResponsibilitiesLead test planning, design, execution, reporting, and defect management across STLC phases.Design and implement automation solutions for IVR, voice, chat, and contact center applications using tools such as Cyara, Pump CX, or equivalent.Develop and maintain automation regression suites…

• Full Time

• 3 - 9 Years

• ContactCenter model
• IVR Concepts

ResponsibilitiesA day in the life of an InfoscionAs part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high…

• Full Time

• 7 - 9 Years

• ContactCenter model
• IVR Concepts
• IVR Testing
• IVR/CCT

ResponsibilitiesA day in the life of an InfoscionAs part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem…