Automation Test Lead-Contact Center
Infosys Limited | Bangalore
- 5 - 9 Years
- API Testing
- ContactCenter model
- CS - Customer Experience Management Platform
- IVR Testing
- Mobile Test Automation process
- Test automation framework design
ResponsibilitiesLead test planning, design, execution, reporting, and defect management across STLC phases.Design and implement automation solutions for IVR, voice, chat, and contact center applications using tools such as Cyara, Pump CX, or equivalent.Develop and maintain automation regression suites…