ADMINISTRATOR L2
Role Purpose
The purpose of this role is to assist in the triage and documentation of priority incidents, support resolution of software and hardware service requests and ensure SLA adherence by escalating delays when required.
Areas of responsibility
Triaging and resolution of tickets-Perform initial triage and assist in response for priority incident tickets (P3 tickets) along with its documentation and following the defined SLA and escalation procedures.
Resolution of service Requests-Track and assist in resolution of software/hardware/network service requests, ensuring they are accurately logged, processed, and completed within defined timelines as per established procedures.
SLA Monitoring-Track and monitor SLA timelines for entire lifecycle of priority incident tickets (P3 tickets). Escalate to higher levels for delays or potential SLA breaches.
Change request execution-Assist in creation of change requests basis types of incident tickets which are raised and resolved.
DATA SCIENTIST L3
Role Purpose
The purpose of the role is to define, architect and lead delivery of machine learning and AI solutions.
Do
1. Demand generation through support in Solution development
a. Support Go-To-Market strategy
i. Contribute to development solutions, proof of concepts aligned to key offerings to enable solution led sales
b. Collaborate with different colleges and institutes for research initiatives and provide data science courses
2. Revenue generation through Building & operationalizing Machine Learning, Deep Learning solutions
a. Develop Machine Learning / Deep learning models for decision augmentation or for automation solutions
b. Collaborate with ML Engineers, Data engineers and IT to evaluate ML deployment options
3. Team Management
a. Talent Management
i. Support on boarding and training to enhance capability & effectiveness
Deliver
| No. | Performance Parameter | Measure |
| 1. | Demand generation | # PoC supported |
| 2. | Revenue generation through delivery | Timeliness, customer success stories, customer use cases |
| 3. | Capability Building & Team Management | # Skills acquired |
SOLUTION ARCHITECT L1
Role Purpose
The purpose of this role is to design solution architecture for cross-system interactions and business logic integration, ensuring seamless interoperability across multiple applications.
Area of Responsibility
Requirement Analysis-Participate in requirement discussions with client stakeholders to define solution and implementation level needs basis the business requirements.
Designing-Create solution architecture designs to meet cross-system interactions and business logic integration requirements, ensuring system cohesion across multiple applications.
Integration assessment and support-Assess and evaluate interactions across multiple applications by evaluating implementation dependencies and integration requirements.
Troubleshooting-Support validation of solution components during implementation and ensures the solution functions as designed.
Risk Analysis and Assessment-Assist in identifying potential risks by evaluating system performance of implemented architectural solutions, to ensure efficient system landscape.
DEVELOPER L3
| Potential Role Name | Developer L3 |
| Potential Band Alignment | B2 |
Role Purpose
The purpose of this role is to develop and test software modules based on client requirements and prepare project documentation while coordinating with cross-functional teams to ensure quality delivery.
| Areas of responsibility | |
| Gathering of requirements | Assist in conducting workshops and discussions with client stakeholders to gather business process requirements. |
| Coding and Configuration | Develop and deliver code for assigned modules, in alignment with client requirements ensuring proper integration with system components.
Work on assigned modules using standard practices and documentation protocols. |
| Testing and Trial Runs | Execute testing for assigned modules, validate functionality across required interactions, and participate in User Acceptance Testing (UAT) sessions.
Assist in root cause analysis to identify bugs and errors. |
| Implementation | Participate in implementation of software application and its integration with other systems to ensure stability. |
| Maintain Documentation | Prepare detailed reports and documentation on project specifications, activities, and status, while presenting information using flowcharts, layouts, diagrams, code comments, and clear, well-structured code. |
| Stakeholder Collaboration | Collaborate with cross functional teams to understand requirements, support development activities, check system compatibility, and ensure solutions meet expected standards. |
SOLUTION ARCHITECT L1
Role Purpose
The purpose of this role is to design solution architecture for cross-system interactions and business logic integration, ensuring seamless interoperability across multiple applications.
Area of Responsibility
Requirement Analysis-Participate in requirement discussions with client stakeholders to define solution and implementation level needs basis the business requirements.
Designing-Create solution architecture designs to meet cross-system interactions and business logic integration requirements, ensuring system cohesion across multiple applications.
Integration assessment and support-Assess and evaluate interactions across multiple applications by evaluating implementation dependencies and integration requirements.
Troubleshooting-Support validation of solution components during implementation and ensures the solution functions as designed.
Risk Analysis and Assessment-Assist in identifying potential risks by evaluating system performance of implemented architectural solutions, to ensure efficient system landscape.
SAP CDC and CDP Consultant
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
- You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
- You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
- Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
- Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
- Awareness of latest technologies and trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
Location of posting – Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us.
We currently have open positions in a number of locations across India – Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur.
While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.
Technical and Professional Requirements
- 5+ years of total experience in SAP CDC / CDP solutioning, hands on experience of coding as part of SAP CDC.
- Good experience in web technologies like java scripting, JSON and NodeJS.
- Good to have experience HTML, CSS etc.
- Good experience in writing global scripts.
- Knowledge on SOAP and REST APIs.
- Experience working on creation of data flows and involved in large scale data migration activities from various systems.
- Good experience working on integrating CDC / CDP system with other SAP / non-SAP systems using standard connectors like G-Connectors or API based integration.
Preferred Skills
- SAP C4C ABSL and BODL
Educational Requirements
Bachelor of Engineering
_Power Platform Consultant_Restart with Infosys
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment
- You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs
- You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements.
- You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives
- You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
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Additional Responsibilities
- Women professionals with a career break of 6 months or more
- Relevant experience in the required skill area for 2 years or more
- Passion to restart and build a successful career
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Technical and Professional Requirements
Primary skills:Technology->Microsoft Technologies->PowerPlatform,Technology->Microsoft Technologies->Windows PowerShell
Preferred Skills
- Power Platform
Educational Requirements
MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech
Infra Mainframe Consultant
Responsibilities
1.Strong knowledge mainframe operations or development, with a strong focus on JCL and batch processing.
2.Good knowledge and understanding of COBOL, CICS, DB2, IMS database
3.Monitor and manage daily, weekly, monthly, and ad-hoc batch processing operations, ensuring timely completion of scheduled jobs.
4.Initiate, track, and control batch job execution using Scheduling tools.
5.Analyze batch job failures , performing root cause analysis and implementing corrective actions.
6.Troubleshoot JCL errors, application-related issues, and system-level problems affecting batch processing.
7.Perform restarts and recoveries of failed batch jobs as per defined procedures .
8.Proficiency in JCL programming and debugging.
9.Knowledge of incident management processes and tools (e.g., ServiceNow).
10.Excellent problem-solving, analytical, and troubleshooting skills and able to drive the things on own
11.Need to have ServiceNow, Jira, TWS scheduler, Control-M tool knowledge
Additional Responsibilities
Primary Skills: Mainframe, JCL, COBOL, CICS, DB2, IMS DB, ServiceNow, Jira, TWS, Control-M
Secondary Skills: Production Support, Incident Management, Batch Monitoring, ITIL, Root Cause Analysis (RCA)
Technical and Professional Requirements
Strong experience in Mainframe Operations and/or Development environments.
Proficiency in JCL (Job Control Language) programming, debugging, and troubleshooting.
Good knowledge of:
COBOL
CICS
DB2
IMS Database
Experience in monitoring and managing batch processing cycles (daily, weekly, monthly, and ad hoc).
Hands-on experience with enterprise scheduling tools such as:
TWS (Tivoli Workload Scheduler)
Control-M
Preferred Skills
- Mainframe Technologies- ALL
- COBOL II
- CICS
- IMS DB
- Security Incident and Event Management (SIEM)
Educational Requirements
Bachelor of Engineering
KYC / CDD Functional SME
Responsibilities
Minimum 10 years of experience in KYC, CDD, EDD, client onboarding, financial crime compliance, customer risk review or banking compliance operations.
Strong understanding of customer due diligence, beneficial ownership, identity records, risk rating, periodic review and documentation expectations.
Ability to define functional requirements, workflows, business rules, data needs, acceptance criteria and testing scenarios.
Experience working with KYC platforms, onboarding systems, case management tools or compliance operations teams.
Ability to review AI-assisted summaries and verify whether outputs are complete, evidence-backed and operationally useful.
Strong communication and collaboration skills with product, engineering, QA, data and AI teams.
Ability to work in agile product delivery and support demo/UAT preparation.
Technical and Professional Requirements
Experience with Fenergo, Actimize, Oracle FCCM, World-Check, LexisNexis, ComplyAdvantage, DataWalk, ServiceNow or similar KYC/financial crime platforms.
Exposure to entity resolution, ownership structures, customer data quality, sanctions screening or perpetual KYC concepts.
Experience with KYC remediation, audit evidence, regulatory exam support or operations transformation programs.
Certifications such as CAMS, CKYCA or equivalent are preferred.
Experience supporting AI-enabled KYC, workflow automation or compliance technology initiatives.
Preferred Skills
- Onboarding of KYC
- EDD
- CDD
- KYC CDD
Educational Requirements
Bachelor of Engineering
Workday Integration Consultant
Responsibilities
- Design, develop, test, and support integrations in Workday HCM and Finance domain
- Handle complex support issues and work on new enhancements/developments
- Responsible for maintenance and improvement and implementation of integrations for multiple countries/vendors/processes through Incident / Change Request Management
- Prepare technical specifications from functional specifications and business requirements
- Collaborate with functional consultants and business stakeholders during implementation and support activities.
- Support unit testing, integration testing, and production deployments.
- Follow Workday development standards and best practices.
- Strong experience in data transformation and integration development.
- Good experience in Workday integration development, testing, validation, and deployment.
- Hands on experience in technical solution design, release management, and integration delivery activities
- Strong hands-on experience with:
o Workday Studio
o Cloud Connectors
o Enterprise Interface Builder (EIB)
o Document Transformation (DT)
o Advanced Reporting
o Calculated Fields
o Integration Security
- Hands-on experience with Workday APIs:
o REST APIs
o SOAP APIs
- Proficiency in:
o XML
o XSLT
o JSON
Technical and Professional Requirements
- Active Workday certification in integration space
- Workday Studio hand on experience
- Exposure to BIRT reports
- Strong analytical and problem-solving skills.
- Ability to work independently and within a team.
- Strong documentation and knowledge-sharing capabilities.
Preferred Skills
- Workday Technical
- Core HCM
- HCM NA Payroll
- HCM Payroll Interface
Educational Requirements
Bachelor of Engineering