TECHNICAL LEAD L1
Role Purpose
The purpose of this role is to facilitate application solutions by developing and reviewing module-level codes, creating replication patterns, performing root cause analysis to identify recurring issues and collaborating with internal and external stakeholders to ensure stable, well-documented deliverables that meet business objectives.
Areas of responsibility
Gathering of requirements-Participate in gathering requirements for specific modules and ensure clear, structured documentation. Work across multiple business processes to capture linkages, dependencies, and required changes.
Solution Design-Facilitate creation of application solution designs for a specific module under the guidance of the Project Manager, ensuring alignment with business requirements and technical standards.
Coding and Configuration-“Review the developed codes, resolve technical queries of the team for the assigned module and create consistent replication patterns, to ensure that the developed code aligns with the project standards.Collaborate with project managers through all phases of software development life cycle.”
Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors, adapt to new hardware and software, enhance performance, and upgrade interfaces.”
Implementation-“Collaborate with technical teams to validate configurations, facilitate integration of new applications, and address dependencies during deployment. Prepare user training documents and related frameworks to ensure smooth adoption new applications and minimize transition risks.”
BUSINESS ANALYST L2
Role Purpose
The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
Do
1. Customer requirements gathering and engagement
- Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements
- Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
- Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
- Engage and interact with internal team – project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
- Understand and communicate the financial and operational impact of any changes
- Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
- Empower the customers through demonstration and presentation of the proposed solution/ prototype
- Maintain relationships with customers to optimize business integration and lead generation
- Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers
2. Engage with delivery team to ensure right solution is proposed to the customer
a. Periodic cadence with delivery team to:
- Provide them with customer feedback/ inputs on the proposed solution
- Review the test cases to check 100% coverage of customer requirements
- Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
- Deploy and facilitate new change requests to cater to customer needs and requirements
- Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
- Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate
- Use data modelling practices to analyze the findings and design, develop improvements and changes
- Ensure 100% utilization by studying systems capabilities and understanding business specifications
- Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
b. Support Project Manager/ Delivery Team in delivering the solution to the customer
- Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
- Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
- Ensure Customer Satisfaction through quality deliverable on time
3. Build domain expertise and contribute to knowledge repository
- Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical
- Write whitepapers/ research papers, point of views and share with the consulting community at large
- Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
- Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
Deliver
| No. | Performance Parameter | Measure |
| 1. | Customer Engagement and Delivery Management | PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. |
| 2. | Knowledge Management | No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter |
Machine Learning Engineer
Role Overview:
As a Machine Learning Engineer with 3 to 5 years of experience, you will play a pivotal role in developing and implementing AI/ML solutions within our organization. Your expertise will contribute to the successful deployment of AI models, enhancing business outcomes and driving innovation in the AI/ML domain.
Key Responsibilities:
• Design and implement AI/ML reference architecture assets and solutions.
• Deploy and manage AI/ML tools, platforms, and infrastructure effectively.
• Implement ethical AI practices and governance standards.
• Monitor and evaluate the performance of AI/ML initiatives to showcase ROI.
• Develop, train, and deploy AI/ML models and solutions.
• Collaborate with client teams, participate in RFPs, and propose tailored AI/ML solutions.
• Contribute to the development of re-usable methodologies, pipelines, and models.
• Work across various deployment environments and containerization techniques.
• Utilize coding knowledge in languages like R, Python, Scala, MATLAB, etc.
• Apply expertise in solving problems related to Generative AI, Computer Vision, NLP, Predictive Analytics, etc.
Required Skills & Qualifications:
• 3-5 years of experience in AI/ML, preferably in developing and deploying AI models.
• Proficiency in languages such as Python, R, Scala, MATLAB.
• Experience with Enterprise Chatbots, LLMs, RAG, Agentic AI, and vector databases.
• Strong problem-solving skills in areas like Generative AI, Computer Vision, NLP, etc.
• Experience in working with MLOps methods and ML pipelines.
• Ability to work collaboratively in cross-functional teams.
• Strong communication and presentation skills to guide and inspire.
• Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.
Preferred Qualifications:
• Experience with Generative AI applications like Chatbots, AI Agents, Content Creation.
• Familiarity with cloud, on-premises, and hybrid deployment environments.
• Knowledge of containerization techniques like Docker, Kubernetes.
• Exposure to presales activities, business development, and AI/ML project delivery.
Mandatory skills:
AI/ML
Do
- Manage the product/ solution development using the desired AI techniques
- Lead development and implementation of custom solutions through thoughtful use of modern AI technology
- Review and evaluate the use cases and decide whether a product can be developed to add business value
- Create the overall product development strategy and integrating with the larger interfaces
- Create AI models and framework and implement them to cater to a business problem
- Draft the desired user Interface and create AI models as per business problem
- Analyze technology environment and client requirements to define product solutions using AI framework/ architecture
- Implement the necessary security features as per product’s requirements
- Review the used case and see the latest AI that can be used in product’s development
- Identify problem areas and perform root cause analysis and provide relevant solutions to the problem
- Tracks industry and application trends and relates these to planning current and future AI needs
- Create and delegate work plans to the programming team for product development
- Interact with Holmes advisory board for knowledge sharing and best practices
- Responsible for developing and maintaining client relationships with the key strategic partners and decision makers
- Drive discussions and provide consultation around product design as per customer needs
- Participate in client interactions and gather insights regarding product development
- Interact with vertical delivery and business teams and provide and correct responses to RFP/ client requirements
- Assist in product’s demonstration and receive feedback from the client
- Design presentations for seminars, meetings and enclave primarily focused over product
- Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Talent Management
- Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
- Build an internal talent pool and ensure their career progression within the organization
- Manage team attrition
- Drive diversity in leadership positions
- Performance Management
- Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
- Ensure that the Performance Nxt is followed for the entire team
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Resourcing
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous technical project management & delivery | Adoption of new technologies, IP creation, MVP creation, Number of patents filed, Research papers created |
| 2. | Client Centricity | No. of automation done, On-Time Delivery, cost of delivery, optimal resource allocation |
| 3. | Capability Building & Team Management | % trained on new age skills, Team attrition %, Number of webinars conducted (internal/external) |
DATA AND ANALYTICS ARCHITECT L1
Role Purpose
The purpose of this role is to support BI and analytics module design by gathering client data requirements, validating integration feasibility for a specific platform and monitoring data integrity, to ensure compliance with defined data standards.
Requirement Gathering and Analysis
Participate in requirement discussions with client stakeholders to understand BI and analytics requirements for specific modules, including data flows, ETL needs, and compliance considerations.
Assess benefits and risks of data using capability models to identify critical data for the module.
Risk Analysis and Issue resolution-Assist in identifying potential risks in module-level architecture and resolve post-deployment issues for assigned modules.
Designing-Create data architecture designs for BI modules, including data warehousing and ETL pipelines for structured and unstructured data, ensuring compliance and performance.
Integration-Validate integration feasibility for BI components within a specific platform. Monitor data integrity and performance across the module.
DATA AND ANALYTICS ARCHITECT L1
Role Purpose
The purpose of this role is to support BI and analytics module design by gathering client data requirements, validating integration feasibility for a specific platform and monitoring data integrity, to ensure compliance with defined data standards.
Requirement Gathering and Analysis
Participate in requirement discussions with client stakeholders to understand BI and analytics requirements for specific modules, including data flows, ETL needs, and compliance considerations.
Assess benefits and risks of data using capability models to identify critical data for the module.
Risk Analysis and Issue resolution-Assist in identifying potential risks in module-level architecture and resolve post-deployment issues for assigned modules.
Designing-Create data architecture designs for BI modules, including data warehousing and ETL pipelines for structured and unstructured data, ensuring compliance and performance.
Integration-Validate integration feasibility for BI components within a specific platform. Monitor data integrity and performance across the module.
INTEGRATION ARCHITECT L1
Role Purpose
The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.
Do
1. Define integration architecture for the new deals/ major change requests in existing deals
a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable.
b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance
i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture
ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology
iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions
iv. Clearly articulate, document and use integration patterns, best practices and processes.
v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem
vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution
vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail
viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view
ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem
x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture
xi. Tracks industry integration trends and relates these to planning current and future IT needs
c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations
d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture.
e. Identifies implementation risks and potential impacts.
2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks
a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor
b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results
c. Identify risks related to integration and prepares a risk mitigation plan
d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams
e. Leads the development and maintenance of integration framework and related artefacts
f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams
g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects
h. Ensure optimal Client Engagement
i. Support pre-sales team while presenting the entire solution design and its principles to the client
ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution
iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor
3. Competency Building and Branding
a. Ensure completion of necessary trainings and certifications on integration middleware
b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research
c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc.
d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits
e. Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external)
f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement
g. Contribute to the integration practice by conducting selection interviews etc.
4. Team Management
a. Resourcing
i. Anticipating new talent requirements as per the market/ industry trends or client requirements
ii. Support in hiring adequate and right resources for the team through conducting interviews
b. Talent Management
i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
c. Performance Management
i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present)
Deliver
| No. | Performance Parameter | Measure |
| 1. | Support sales team to create wins | % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led |
| 2. | Delivery Responsibility in Projects/Programs and Accounts | (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team |
| 3. | Delivery support | CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times |
| 4. | Capability development | % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) |
SECURITY ARCHITECT L1
Role Purpose
The purpose of this role is to design the organisation’s computer and network security infrastructure and protect its systems and sensitive information from cyber threats
Do
1. Design and develop enterprise cyber security strategy and architecture
a. Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses
b. Identify risks associated with business processes, operations,
information security programs and technology projects
c. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge
d. Identify security design gaps in existing and proposed architectures and recommend changes or enhancements
e. Provide product best fit analysis to ensure end to end security covering different faucets of architecture e.g. Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations
f. Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc.
g. Provide support during technical deployment, configuration, integration and administration of security technologies
h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc.
i. Provide assistance for disaster recovery in the event of any security breaches, attacks, intrusions and unusual, unauthorized or illegal activity
j. Provide solution of RFP’s received from clients and ensure overall design assurance
i. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives
ii. Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture
iii. Depending on the client’s need with particular standards and technology stacks create complete RFPs
iv. Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology
v. Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions
vi. Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps
vii. Evaluate and recommend solutions to integrate with overall technology ecosystem
viii. Tracks industry and application trends and relates these to planning current and future IT needs
2. Stakeholder coordination & audit assistance
a. Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations
b. Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security
c. Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements
d. Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers
e. Provide training to employees on issues such as spam and unwanted or malicious emails
Deliver
| No | Performance Parameter | Measure |
| 1 | Customer centricity | Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers. |
| 2 | Support sales team to create wins | % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led |
SOLUTION ENGINEER L3
Role:
Solution Engineer
Do:
– Conceptualize, plan and execute Customer Showcases – Deliver showcases and conduct workshops for various stake holders from client teams
– Collaborate and work closely with Retail, Banking & Finance, Manufacturing & Tech, Communications, and Healthcare Business Units to map out agendas and visit flows
– Drive SVIC walk-throughs aligned to profile of the customer and the industry – Evangelize Innovation showcases featuring AI, AR, VR, and IoT. Skills and competencies:
– A strong team player who is comfortable with ambiguity and able to adapt quickly to a startup-like working environment
– A technologist with a good understanding of technology trends in the industry and ability to visualize and articulate future of technology
– Strategic Business Perspective: consultative approach to understand the industry, customer business, and the market place
– Excellent communication and presentation skills, must have the ability to connect with C-Level leadership
– Demonstrate and appreciate curiosity through domain and technology expertise
TECHNICAL LEAD L1
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
Do
- Oversee and support process by reviewing daily transactions on performance parameters
- Review performance dashboard and the scores for the team
- Support the team in improving performance parameters by providing technical support and process guidance
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Ensure standard processes and procedures are followed to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by monitoring compliance with service agreements
- Handle technical escalations through effective diagnosis and troubleshooting of client queries
- Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements
- If unable to resolve the issues, timely escalate the issues to TA & SES
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s
- Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Mentor and guide Production Specialists on improving technical knowledge
- Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist
- Develop and conduct trainings (Triages) within products for production specialist as per target
- Inform client about the triages being conducted
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Identify and document most common problems and recommend appropriate resolutions to the team
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
| 2 | Team Management | Productivity, efficiency, absenteeism |
| 3 | Capability development | Triages completed, Technical Test performance |
PRINCIPAL CONSULTANT – TECH & IMPL L1
Role Purpose
Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the client’s business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability.
Do
Consulting Execution
• An Ambassador for Wipro tenets and values
• Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs
• Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a ‘well rounded’ consultant. Flexible in approach and ability to coordinate resources with expertise in various areas
• Responsible for work stream budgets and assuring quality of deliverables
• Seen as a trusted advisor to senior clients and secures great feedback from clients
• Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills
• Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery
• Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills
• Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc.
Business development
• Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
• Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals
• Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts
• Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts
• Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate
• Contributes and leads RFP/RFI efforts by leveraging Wipro’s global footprint and end to end consulting capability
• Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits
Thought Leadership
• Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership
• Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales
Contribution to Practice/Wipro
• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives
• Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse
• Proposes new service offerings/capabilities
• Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment
• Coaches and mentors junior consultants
• Monitors and curtails talent attrition
• Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored
• Client solutions with desired impact
• Demonstrates value by identifying and following through on innovation and thought leadership opportunities
• Creates reusable IP/assets and makes self visible as a thought leader
Display
| Strategic Objectives | Parameter Description | Measure (Select relevant measures/ modify measures after speaking to your Manager) |
| Deliver growth in consulting revenues | • Support business performance for direct consulting against relevant quarterly/annual targets • Lead end-to-end sales cycle for specific pursuits • Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications |
• % Revenue Achievement (actual vs. target) • % of Personal Utilisation Achievement (against target) • No. of RFI/RFPs responses led/supported • No. of strategic advisory and transformation engagements delivered • No. of referenceable clients, testimonials • Average CSAT, PCSAT across projects |
| Generate Impact | • Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships | • Number and value of downstream opportunities generated/converted for GCG and larger Wipro |
| Grow market positioning | • Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients’ strategic transformations • Lead the development of thought leadership/offerings/assets for the practice to support business growth |
• Eminence and thought leadership demonstrated through content, citations and testimonials • Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed • Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front |
| Provide consulting leadership to accounts | • Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives • Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG |
• Number of credible business side relationships built in client organizations • Number & $ value of integrated consulting deals supported |
| Grow the consulting talent | • Grow consulting team talent at B3 and below levels in line with business demand and in line with Consulting Competency Framework | • Meritocracy and Actions: Number of consultants rewarded/recognized • Cross-Skilling – Numbers of reporting consultants worked on joint projects cutting across the different practices within GCG • Self Development – Min 32 hrs on training in a year. Combination of online and classroom. |
| Build the consulting community | • Individual contribution to People Development and Collaboration Effectiveness to the level expected of others performing this Role | • Distinct participation in and demonstration of: • Collaboration across GCG – through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, sharing of talent pool • Knowledge Management – Number of webinars/knowledge sharing/thought leadership sessions conducted, Number of Assets owned and contributed to Consulting Central |