WINDOWS L3 – SUPPORT ENGINEER – CISCLD
Responsibilities
We are seeking a highly skilled Windows L3 Support Engineer to act as a senior technical specialist responsible for managing and supporting enterprise Windows and VMware environments. The role involves advanced troubleshooting, P1/P2 incident management, infrastructure stability, and mentoring L2 engineers. The candidate will play a critical role in ensuring high system availability, operational excellence, and continuous service improvement in a shift-based support model.
Perform advanced troubleshooting and resolution for complex Windows and VMware infrastructure issues.
Act as the primary escalation point for L2 teams.
Lead P1/P2 incident bridge calls (war-room) and ensure timely resolution.
Ensure system uptime, stability, and performance optimization.
Collaborate with clients and stakeholders for issue resolution and service improvements.
Conduct root cause analysis (RCA) and implement preventive measures.
Manage and maintain Active Directory, DNS, DHCP, Group Policies, and replication processes.
Perform patch management, vulnerability remediation, and compliance activities.
Automate operational tasks using PowerShell scripting.
Monitor infrastructure using standard tools and proactively address alerts.
Mentor and guide L2 engineers to enhance team capability.
Follow and adhere to ITIL processes (Incident, Problem, Change Management).
Additional Responsibilities
- Strong communication and client-handling capabilities
- Proven experience managing high-pressure critical incidents
- Ability to work in 24/7 shift environments
- Strong collaboration and mentoring mindset
- Experience working in large enterprise environments
- Microsoft Certifications (MCSA / MCSE or equivalent)
- VMware Certification (VCP) – desirable
- ITIL Foundation – added advantage
Technical and Professional Requirements
- Strong experience in Microsoft Windows Server (2012/2016/2019/2022/2026) administration
- Hands-on expertise in VMware (ESXi, vCenter, clusters)
- Deep understanding of:
Active Directory architecture
DNS, DHCP
Group Policy design & troubleshooting
AD replication concepts
- Advanced PowerShell scripting capability
- Experience with security patching, vulnerability management, and audits
- Familiarity with monitoring and performance tools
- Strong analytical, problem-solving, and troubleshooting skills
Preferred Skills
- Windows
- Vmware
- Active Directory
- ITIL
Educational Requirements
Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology,BCA,BTech
Backup L3 – SUPPORT ENGINEER – CISCLD
Responsibilities
We are looking for an experienced Enterprise Backup Architect to lead the design, optimization, and governance of backup infrastructure across hybrid environments. The role involves driving automation, disaster recovery (DR) testing, and continuous service improvement initiatives across platforms such as Commvault, Azure Backup, and Veeam. The candidate will play a critical role in ensuring data protection, resilience, and compliance for large-scale enterprise environments.
- Design and manage enterprise backup and recovery architecture across hybrid (on-prem & cloud) environments
- Drive optimization strategies to enhance performance, scalability, and cost efficiency
- Lead Disaster Recovery (DR) planning, testing, and execution
- Implement automation frameworks using scripting (PowerShell, Python, Bash)
- Ensure adherence to data protection policies, governance, and compliance standards
- Manage and support platforms including Commvault, Azure Backup, and Veeam
- Oversee multi-petabyte, cross-region backup environments
- Conduct capacity planning and performance tuning
- Collaborate with infrastructure, cloud, and security teams for integrated solutions
- Drive continuous service improvement (CSI) initiatives
- Provide technical leadership and mentoring to operations teams
- Ensure alignment with ITIL processes (Incident, Problem, Change Management)
Additional Responsibilities
- Strong analytical and problem-solving abilities
- Excellent communication and stakeholder management
- Ability to drive strategic initiatives and governance frameworks
- Experience in handling enterprise-scale environments
- Leadership mindset with mentoring capability
Technical and Professional Requirements
Expert-level knowledge of:
- Commvault architecture
- Azure Backup services
- Veeam Enterprise Plus / Cloud Connect
Strong understanding of:
- Storage systems (SAN/NAS)
- Virtualization (VMware/Hyper-V)
- Networking fundamentals
Proven experience managing large-scale (multi-petabyte) environments
Strong scripting skills in PowerShell, Python, or Bash.
Experience in backup optimization, DR strategy, and automation
Knowledge of cloud-based backup and cross-region replication
Preferred Skills
- Backup Technologies
- Commvault
- Azure Active Directory
- Azure Virtual Machines
- Azure Storage Encryption
- Windows PowerShell
Educational Requirements
Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology,BCA,BTech
SAP FICO Consultant
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment.
- You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues.
- You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms.
- You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance.
- You would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
- Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
- Awareness of latest technologies and trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
We currently have open positions in a number of locations across India – Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur, Mysore, Hubli, Vizag.
While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.
Technical and Professional Requirements
- Minimum 9 years of experience in SAP FICO with strong integration skills across MM and SD modules.
- Proven expertise in process flows like Order to Cash, Purchase to Pay, and Availability to Produce.
- Hands-on configuration experience in AR, AP, General Ledger, Asset Accounting, Product Costing, FSCM and COPA.
- Ability to independently write Functional Specifications and work on custom object development and deployment.
- Experience in at least one end-to-end SAP implementation project.
- Exposure to Concur, T&E, industry-specific solutions, and customer-facing roles is a strong advantage.
Preferred Skills
- SAP Controlling
- SAP Finance
Educational Requirements
Bachelor of Engineering
SAP CO Consultant
Responsibilities
A day in the life of an Infoscion
- Participate in end-to-end implementations, migrations, and rollouts of SAP S/4HANA Controlling (CO) Module
- Customize and optimize Controlling processes, including Cost Center Accounting, Profit Center Accounting, Internal Orders, Product Costing, Material Ledger, Actual Costing and Margin Analysis.
- Gather business requirements, conduct fit-gap analysis, and design system solutions.
- Transfer business requirements into functional specification and take it through complete life cycle of development from blueprint to go live starting with identification of gaps
- Configure the system to align with business processes.
- Identifying and resolving technical issues related to SAP CO functionality and providing ongoing support to end users.
- Conducting system testing, user training, and documentation of SAP CO implementations and upgrades.
- Write Test cases and undertake testing, collaborate with business for the Acceptance testing
- Work with ABAP and Fiori developers to design custom solutions and enhancements.
- Mapping and transformation of data fields from source (legacy system) to S/4HANA, migration activities and validating the loaded data
- Stay updated on SAP best practices and new features and proactively recommend improvements to existing SAP CO processes.
Additional Responsibilities
- Experience in working in Global delivery model (GDM) will be an added advantage.
- High analytical skills
- A high degree of initiative and flexibility
- High customer orientation
- High quality awareness
We currently have open positions in a number of locations across India – Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur, Mysore, Hubli, Vizag
While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.
Technical and Professional Requirements
- Minimum 5 years of experience is required, should have at least one end to end implementation projects in S/4HANA
- Good Exposure/Knowledge of SAP CO module including Cost Center Accounting, Profit Center Accounting, Internal Orders, Product Costing, Profitability Analysis and Material Ledger
- Good Knowledge of Month End Processes in SAP like Cost Allocation, WIP, Overhead calculation, Settlement, etc
- Good Understanding in Product Costing with Make to Stock (MTS), Make to Order (MTO) and Engineer to Order (ETO) Scenarios
- Good Knowledge of Margin Analysis, Material Ledger and Actual Costing
- Good Knowledge in S/4HANA simplifications in Controlling areas.
Preferred Skills
- SAP Controlling
Educational Requirements
Bachelor of Engineering
CISSP- Sr. Acon- CSG
Responsibilities
- Collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning.
- Design and present compelling network solutions that address customer challenges and business objectives, utilizing clear and concise communication.
- Develop and deliver impactful presentations and demonstrations to showcase our network solutions, leveraging your presentation skills.
- Work closely with internal teams (engineering, marketing) to develop proposal responses/solution documents.
- Stay up to date on the latest network technologies and industry trends through continuous learning.
- Participate in industry events and conferences to build relationships and generate new leads, utilizing your strong interpersonal skills and client
relationship building abilities.
Preferred Skills
- Sales Planning
- Sales Execution
- Automotive Sales & After Sales Service
- Processes
Educational Requirements
Bachelor of Engineering
GenAI Lead Engineer
Responsibilities
Design and implement advanced Generative AI models to solve complex problems.
Collaborate with cross-functional teams to integrate AI solutions into existing systems.
Conduct research and stay updated with the latest advancements in NLP and AI technologies.
Develop scalable and efficient AI algorithms to enhance product offerings.
Mentor junior team members and share knowledge to foster a culture of learning.
Additional Responsibilities
Strong communication skills to effectively collaborate with stakeholders.
Experience with AI frameworks and libraries such as TensorFlow, PyTorch, or similar.
Ability to work independently and manage multiple projects simultaneously.
Demonstrated problem-solving skills and a proactive approach to challenges.
Technical and Professional Requirements
- Primary skills: Machine Learning->Generative AI-> Agentic AI-> Large Language Models-> NLP-> Artificial Intelligence
Preferred Skills
- Agent Engineering
- retrieval augmented generation (rag)
Educational Requirements
Bachelor of Engineering,BCA,BSc
Data Scientist
Responsibilities
- Partner with stakeholders to translate business goals into data science problem statements, success metrics, and experiment plans.
- Build, evaluate, and deploy machine learning and AI models using Python, ensuring performance, robustness, and scalability.
- Develop NLP solutions such as text classification, entity extraction, topic modeling, semantic search, and summarization based on use case needs.
- Perform end-to-end data science workflows: data collection, cleaning, feature engineering, model training, validation, and monitoring.
Additional Responsibilities
- Experience building and optimizing NLP systems using modern approaches (e.g., embeddings, transformer-based models) and tailoring them to domain needs.
- Proven ability to design experiments, run A/B tests, and connect model improvements to measurable business outcomes.
Technical and Professional Requirements
- Primary skills: Technology->Data Science->Machine Learning, Technology->Machine learning->data science
Preferred Skills
- Data Science – Basic
- Machine Learning
Educational Requirements
Bachelor of Engineering,BCA,BSc
Agentic AI Engineer
Responsibilities
Design and implement advanced Generative AI models to solve complex problems.
Collaborate with cross-functional teams to integrate AI solutions into existing systems.
Conduct research and stay updated with the latest advancements in NLP and AI technologies.
Develop scalable and efficient AI algorithms to enhance product offerings.
Mentor junior team members and share knowledge to foster a culture of learning.
Additional Responsibilities
Bachelor’s degree in Technology (B.Tech) or related field.
5+ years of experience in Generative AI, NLP, and Artificial Intelligence.
Proven track record of successfully deploying AI models in production environments.
Technical and Professional Requirements
- Primary skills: Machine Learning->Generative AI-> Agentic AI-> Large Language Models-> NLP-> Artificial Intelligence
Preferred Skills
- Agent Engineering
Educational Requirements
Bachelor of Engineering,BCA,BSc
User Experience / User Interaction Graphic Designer
Responsibilities
- Create high-quality visual designs for digital and print needs, aligned with brand guidelines and campaign objectives.
- Translate briefs into concepts, layouts, and final deliverables with strong typography, color, and composition.
- Collaborate with cross-functional stakeholders to gather requirements, present design options, and incorporate feedback effectively.
- Maintain visual consistency across assets and ensure designs meet quality, accessibility, and production standards.
Additional Responsibilities
- Experience designing for multi-channel campaigns (social, web, email, presentations, and print) with consistent brand storytelling.
- Ability to lead design discussions, guide stakeholders through options, and align outcomes with business goals.
- Experience creating scalable design systems, templates, and brand toolkits to improve team efficiency.
Technical and Professional Requirements
- Primary skills: Domain->Communication Design->Graphic Design
Preferred Skills
- Graphic Design
Educational Requirements
Bachelor of Engineering,BCA,BSc
GenAI Developer
Responsibilities
Design and implement Generative AI solutions using LLMs (GPT, Llama, etc.)
Build and optimize prompt engineering frameworks and AI pipelines
Develop AI-powered applications using Python, LangChain, and relevant frameworks
Integrate GenAI solutions with enterprise systems and APIs
Fine-tune and deploy models across cloud platforms (Azure/AWS/GCP)
Ensure scalability, performance, and responsible AI practices
Collaborate with cross-functional teams for solution delivery
Additional Responsibilities
Experience: 12–15 Years
Relevant Experience: 3+ Years in GenAI/AI/ML
Location: Bangalore
Technical and Professional Requirements
3-4 years of hands-on experience in GenAI / AI / ML
Strong knowledge of LLMs, NLP, deep learning concepts
Expertise in Python, AI frameworks (PyTorch/TensorFlow)
Experience with LangChain, vector databases, RAG architectures
Good understanding of cloud platforms (Azure OpenAI preferred)
Experience in API integrations and microservices architecture
Preferred Skills:
Experience with fine-tuning models and embeddings
Exposure to MLOps tools and deployment pipelines
Strong problem-solving and stakeholder communication skills
Preferred Skills
- Generative AI – Basic
- Generative AI for Data Analytics
- Prompt Engineering
- Conversational AI Platform
- NLP-Speech Analytics
- Machine Learning
Educational Requirements
Bachelor of Engineering