DevOps Lead L1
Role Purpose
The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes
Do
- Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
- Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
- Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement
- Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
- Define & manage the IT infrastructure as per the requirement of the supported software code
- Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring
- Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
- Ensure on boarding application configuration from planning to release stage
- Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained
- Provide customer support/ service on the DevOps tools
- Timely support internal & external customers escalations on multiple platforms
- Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
- Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
- Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
- Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
- Provide knowledge transfer, sharing best practices with the team and motivate
- Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues
- Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
- Resourcing
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Manage service tools Troubleshoot queries Customer experience |
| 3. | Capability Building & Team Management | % trained on new age skills, Team attrition %, Employee satisfaction score |
Developer L4
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
Do
1. Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Identify ideas to improve system performance and impact availability
- Analyze client requirements and convert requirements to feasible design
- Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
- Conferring with project managers to obtain information on software capabilities
2. Perform coding and ensure optimal software/ module development
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
- Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
- Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
- Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
- Ensuring that code is error free or has no bugs and test failure
- Preparing reports on programming project specifications, activities and status
- Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
- Compile timely, comprehensive and accurate documentation and reports as requested
- Coordinating with the team on daily project status and progress and documenting it
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
| 2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
| 3. | MIS & Reporting | 100% on time MIS & report generation |
AI LEAD L1(CONTRACT)
Role Purpose
The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed client’s expectations and add value to business.
Do
- Manage the product/ solution development using the desired AI techniques
- Lead development and implementation of custom solutions through thoughtful use of modern AI technology
- Review and evaluate the use cases and decide whether a product can be developed to add business value
- Create the overall product development strategy and integrating with the larger interfaces
- Create AI models and framework and implement them to cater to a business problem
- Draft the desired user Interface and create AI models as per business problem
- Analyze technology environment and client requirements to define product solutions using AI framework/ architecture
- Implement the necessary security features as per product’s requirements
- Review the used case and see the latest AI that can be used in product’s development
- Identify problem areas and perform root cause analysis and provide relevant solutions to the problem
- Tracks industry and application trends and relates these to planning current and future AI needs
- Create and delegate work plans to the programming team for product development
- Interact with Holmes advisory board for knowledge sharing and best practices
- Responsible for developing and maintaining client relationships with the key strategic partners and decision makers
- Drive discussions and provide consultation around product design as per customer needs
- Participate in client interactions and gather insights regarding product development
- Interact with vertical delivery and business teams and provide and correct responses to RFP/ client requirements
- Assist in product’s demonstration and receive feedback from the client
- Design presentations for seminars, meetings and enclave primarily focused over product
- Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Talent Management
- Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
- Build an internal talent pool and ensure their career progression within the organization
- Manage team attrition
- Drive diversity in leadership positions
- Performance Management
- Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
- Ensure that the Performance Nxt is followed for the entire team
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Resourcing
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous technical project management & delivery | Adoption of new technologies, IP creation, MVP creation, Number of patents filed, Research papers created |
| 2. | Client Centricity | No. of automation done, On-Time Delivery, cost of delivery, optimal resource allocation |
| 3. | Capability Building & Team Management | % trained on new age skills, Team attrition %, Number of webinars conducted (internal/external) |
Python Lead
Role Summary:
We are seeking a highly skilled and experienced Senior Backend Engineer with advanced expertise in Golang, Python (Django), FIX (Financial Information eXchange) Protocol, and design, develop, and maintain high-performance, scalable, and secure financial systems and data exchange platforms. This role involves building robust APIs, integrating with external financial services, and optimizing data flow for low-latency requirements.
Key Responsibilities:
- System Design & Development: Architect and build microservices and backend systems using Golang for performance-critical components and Python/Django for complex business logic/APIs.
- Financial Protocol Expertise: Implement and manage FIX protocol (Financial Information eXchange) for real-time trading/data exchange and secure file transfers via FTP/SFTP.
- API Development: Design and develop RESTful/GraphQL APIs with Django Rest Framework, ensuring efficiency and security.
- Performance Optimization: Optimize application performance, database queries, and network protocols for high throughput and low latency.
- Data Management: Work with relational (PostgreSQL/MySQL) and potentially NoSQL databases, designing efficient data models and pipelines.
- DevOps & Automation: Utilize Docker, Kubernetes, and CI/CD pipelines for seamless deployment and management of applications.
- Security & Reliability: Implement strong security measures, especially for financial data, and build fault-tolerant systems.
- Mentorship & Collaboration: Lead technical discussions, review code, mentor junior engineers, and collaborate with cross-functional teams (Product, QA, DevOps).
Senior Developer
We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include:
- Manage the product implementation of existing clients adding new business or modifying current business
- Responsible for client outreach to “kick off” the product implementation/migration process
- Present project plan to client on product modules to be implemented per signed contract
- Set client expectations and define scope of product migration activities
- Responsible to educate client on best practices and guide them through the product migration phase
- Manage all communication with the client including conducting meetings and conference calls
- Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager
- Facilitates training needs, schedules client training and reports on training completed
- Ability to manage multiple projects concurrently with aggressive timeframes
- Complete projects within set timelines while mitigating risks that could cause the project to delay.
- Manage detailed work plans, schedules and client status reports.
- Responsible for tracking and managing client product migration deliverables
- Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration
- Ensure successful hand-off to client services group for on-going support post product migration
- Collaborate with internal departments to resolve client questions and issues during product migration
- Responsible for keeping the project on track and in scope, anticipating and assessing project issues
- Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal
DEVOPS ENGINEER L4(CONTRACT)
Role Purpose
The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes
Do
- Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
- Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring
- Manage the IT infrastructure as per the requirement of the supported software code
- On-board an application on the DevOps tool and configure it as per the clients need
- Create user access workflows and provide user access as per the defined process
- Build and engineer the DevOps tool as per the customization suggested by the client
- Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
- Leverage and use tools to automate testing & deployment in a Dev-Ops environment
- Provide customer support/ service on the DevOps tools
- Timely support internal & external customers on multiple platforms
- Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
- Ensure adequate resolution with customer satisfaction
- Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
- Troubleshoot and perform root cause analysis of critical/ repeatable issues
Deliver
| No | Performance Parameter | Measure |
| 1. | Continuous Integration,Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Timely customer resolution as per TAT Zero escalation |
Senior Project Leader – Frontier Operations – India
About the Role
We are seeking an exceptionally driven, operationally minded Project Leader to own and scale end-to-end AI model training projects for leading AI labs. You are not just managing a checklist; you are the operational CEO of a $10M+ book of business.
You will bridge the gap between our high-profile clients and a massive distributed workforce. This requires a unique blend of client management, cross-functional leadership, relentless quality control, and the “gritty” operational mindset required to orchestrate 1,000+ contributors at lightning speed.
—
Core Responsibilities
Client Partnership & Business Growth
● Strategic Point of Contact: Serve as the primary, trusted liaison for leading AI labs. Anticipate their technical and operational needs before they arise.
● Drive Account Growth: Transform successful deliveries into expanded scopes of work. Partner with clients to identify new data needs, upselling our capabilities to drive business growth.
● Transparent Communication: Deliver clear, consistent reporting, translating complex operational realities into actionable insights for the client.
Agile Execution & End-to-End Delivery
● Pipeline Ownership: Design and manage data pipelines from initial customer specifications to final delivery.
● Sprint Management: Run structured, high-velocity sprints to ensure timelines, throughput, and quality consistently exceed client expectations.
● Rapid Scaling: Execute against extreme, time-sensitive pressures (e.g., onboarding 1,000 contributors in 3 days, delivering 10+ hours of quality data per contributor within a 48-hour window).
Talent Enablement & Workforce Coordination
● Recruiting Partnership: Work lockstep with our Recruiting teams to define ideal contributor profiles, source the right domain experts, and clear hiring bottlenecks.
● Enablement & Training: Build robust training modules, standard operating procedures (SOPs), and clear instruction sets to enable a massive remote workforce.
● Large-Scale Management: Direct 1,000+ distributed contributors in Slack-based workspaces, implementing incentive systems and performance-managing talent at scale.
Quality Control (QC) & Operational Excellence
● Hands-on QC: Roll up your sleeves and actively participate in Quality Control. Define the grading rubrics, audit the data, and calibrate the workforce.
● “War Room” Leadership: Run daily internal syncs to diagnose bottlenecks, restructure workflows, and squash operational bugs in real-time.
● Process Optimization: Continuously re-sequence workflows and scale review processes to improve data quality, increase throughput, and maximize cost-efficiency.
Cross-Functional Collaboration
● Internal Alignment: Partner closely with Product, Engineering, and internal Ops teams to build the tooling and infrastructure necessary to support your projects.
● Feedback Loops: Channel frontline operational friction back to the product team to drive systemic platform improvements.
What We’re Looking For
● Background & Trajectory: We index on raw capability, drive, and intellectual horsepower—not years on a resume. Whether you are a recent top-tier university graduate with a history of exceptional achievement, or a seasoned operator from management consulting, finance, or a hyper-growth startup, we want you if you have the proven ability to go above and beyond.
● Execution Expertise: Demonstrated ability to run agile sprints, manage complex initiatives, and navigate fast-paced project lifecycles.
● Customer-Facing Acumen: Deep comfort working directly with highly technical, high-profile enterprise clients. You know how to push back professionally and manage expectations.
● Analytical Rigor: Strong ability to manipulate data, diagnose pipeline health, and make rapid, mathematically sound decisions.
● The Right Mindset: You are deeply excited by “gritty” process optimization. You thrive in ambiguity, take extreme ownership, and do not consider any task “beneath” you.
DEVELOPER L4(CONTRACT)
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
Do
1. Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Identify ideas to improve system performance and impact availability
- Analyze client requirements and convert requirements to feasible design
- Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
- Conferring with project managers to obtain information on software capabilities
2. Perform coding and ensure optimal software/ module development
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
- Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
- Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
- Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
- Ensuring that code is error free or has no bugs and test failure
- Preparing reports on programming project specifications, activities and status
- Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
- Compile timely, comprehensive and accurate documentation and reports as requested
- Coordinating with the team on daily project status and progress and documenting it
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
| 2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
| 3. | MIS & Reporting | 100% on time MIS & report generation |
Analyst
Job Description:
• Hands on experience (6 + years) with asset servicing for Credit Instruments like Bankdebts which involves processing principal activities like Drawdown, Paydown, Interest in Geneva / Other Loans Processing System (WSO/SOLVAS/Sentry)
• Reconciliation experience (6 + years) of Cash and positions (Internal system) vs Thirdparty
• Reconcile cash and positions across all funds on daily basis using DUCO / Other Recon platform
• Reviewing upcoming activities exceptions from Geneva – WSO accelerator. Processing and Reconciling contract modifications in our as per the agent notices.
• Work across multiple groups to troubleshoot technical and accounting problems
• Ensure all the activities are processed and updated in Geneva. Reach out to Agents / Trustee / Internal team for resolving exceptions on daily basis.
• Escalation of unresolved cash and position breaks to Manager and onshore team
• Create SOP and participate in training program
• Liaise with global teams and support ongoing projects, system integration, perform UAT, as needed
• Review unallocated, unassigned, large value cash / position breaks to determine next steps
Desired Candidate Profile:
• Experience in private credit, middle market, and/or broadly syndicated loans; CLO and MM knowledge preferred.
• Postgraduate or professional certifications will be an added advantage
• Strong interest in learning and growing within a dynamic asset class..
• Proficiency in Excel, PowerPoint, Geneva (Good to have); willingness to learn internal platforms.
DEVELOPER L3
| Potential Role Name | Developer L3 |
| Potential Band Alignment | B2 |
Role Purpose
The purpose of this role is to develop and test software modules based on client requirements and prepare project documentation while coordinating with cross-functional teams to ensure quality delivery.
| Areas of responsibility | |
| Gathering of requirements | Assist in conducting workshops and discussions with client stakeholders to gather business process requirements. |
| Coding and Configuration | Develop and deliver code for assigned modules, in alignment with client requirements ensuring proper integration with system components.
Work on assigned modules using standard practices and documentation protocols. |
| Testing and Trial Runs | Execute testing for assigned modules, validate functionality across required interactions, and participate in User Acceptance Testing (UAT) sessions.
Assist in root cause analysis to identify bugs and errors. |
| Implementation | Participate in implementation of software application and its integration with other systems to ensure stability. |
| Maintain Documentation | Prepare detailed reports and documentation on project specifications, activities, and status, while presenting information using flowcharts, layouts, diagrams, code comments, and clear, well-structured code. |
| Stakeholder Collaboration | Collaborate with cross functional teams to understand requirements, support development activities, check system compatibility, and ensure solutions meet expected standards. |