.Net Core + Azure Devops Technical Lead
Azure DevOps with .Net Core
Key responsibilities:
• Hands on experience building solutions using Azure PaaS services like WebApps, Azure Functions, Logic Apps, Storage etc.
• Experience in containerization technologies like Docker and orchestration platform like AKS.
• Experience in C#, .NET, MVC, ASP.Net, Entity Framework, LINQ
• Experience in source code management tools like GIT and configuration activities like branching, merging and handling code conflicts
• Understand software development process requirements understanding, design, code implementations, testing and deployment.
• Exposure to DevOps CI-CD using Azure DevOps/Bitbucket/Jenkins etc.
• Exposure \ Knowledge of transformation from on-premise to Azure hosted solutions
DevOps Lead L1
Role Purpose
The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes
Do
- Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
- Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
- Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement
- Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
- Define & manage the IT infrastructure as per the requirement of the supported software code
- Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring
- Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
- Ensure on boarding application configuration from planning to release stage
- Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained
- Provide customer support/ service on the DevOps tools
- Timely support internal & external customers escalations on multiple platforms
- Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
- Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
- Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
- Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
- Provide knowledge transfer, sharing best practices with the team and motivate
- Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues
- Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
- Resourcing
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Manage service tools Troubleshoot queries Customer experience |
| 3. | Capability Building & Team Management | % trained on new age skills, Team attrition %, Employee satisfaction score |
MS Dynamics CRM Developer
MS Dynamics CRM Developer
Experience in Basics:
1. D365 CRM configurations
2. Model Driven Apps
3. Plugins
4. PCF Control
5. Actions
5. Azure Functions and JavaScript
8. Power Automate
9. Custom Pages/Canvas Apps
10. Solution Deployments
11. D365 Sales and D365 Customer Service modules
Advanced:
1. PCF Controls development – Mandatory
2. Integrations with external systems
3. SSIS (Goot to have)
4. Power BI (Goot to have)
Security Management (Goot to have)
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
| 2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
| 3. | MIS & Reporting | 100% on time MIS & report generation |
Developer L3
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
Do
1. Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Identify ideas to improve system performance and impact availability
- Analyze client requirements and convert requirements to feasible design
- Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
- Conferring with project managers to obtain information on software capabilities
2. Perform coding and ensure optimal software/ module development
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
- Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
- Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
- Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
- Ensuring that code is error free or has no bugs and test failure
- Preparing reports on programming project specifications, activities and status
- Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
- Compile timely, comprehensive and accurate documentation and reports as requested
- Coordinating with the team on daily project status and progress and documenting it
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
| 2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
| 3. | MIS & Reporting | 100% on time MIS & report generation |
Web Automation Lead
| Mandatory Skill (Only One) | Web Automation Testing |
| Secondary skill (Max Two) | Payment, Postman |
| Domain Knowledge(preferable) | Banking |
| Roles & Responsibilities | Define comprehensive test strategies and plans for Core Banking, Mobile Banking, and Payment Gateway applications. Identify test scope, objectives, risks, dependencies, and deliverables for manual and automation testing. Validate integrations between Core Banking, Mobile Banking apps, and Payment Gateway systems (ISO 8583, SWIFT, UPI, NEFT, RTGS). · Provide quality dashboards, risk assessments, and status updates to stakeholders. · Lead and mentor manual and automation testers across platforms. · Implement QA metrics for defect leakage, automation coverage, and efficiency. |
Display
| No. | Performance Parameter | Measure |
| 1. | Automation | Quality of design/ adherence to design Adherence to project plan Issue resolution and client escalation management Zero disruption/ error in deployment EWS on risks and deployment of mitigation measures |
| 2. | Documentation | Complete documentation of automation process, test cases, debug data and performance review as per quality standards |
TECHNO FUNCTIONAL CONSULTANT L1
Role Purpose
The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution
Do
1. Bridging the gap between project and support teams through techno-functional expertise
- For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
- Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
- Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
- Support the solutioning team from architectural design, coding, testing and implementation
- Understand the functional design as well as technical design and architecture to be implemented on the ERP system
- Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
- Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
- Write code as per the developmental standards to decide upon the implementation methodology
- Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
- Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
- Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
- Support on-site manager with the necessary details wrt any change and off-site support
2. Skill upgradation and competency building
- Clear wipro exams and internal certifications from time to time to upgrade the skills
- Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
- Write papers, articles, case studies and publish them on the intranet
Deliver
| No. | Performance Parameter | Measure |
| 1. | Contribution to customer projects | Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT |
| 2. | Automation | Process optimization, reduction in process/ steps, reduction in no. of tickets raised |
| 3. | Skill upgradation | # of trainings & certifications completed, # of papers, articles written in a quarter |
Red-Hat OpenShift Admin
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Application deployment on open shift, Yaml Modification, Infra Setup, Monitoring, Troubleshooting, 24*7 support |
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Experience in Red Hat OpenShift deployment and Administration with Kubernetes and Linux OS deployments |
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➢ Experience in PaaS Platform preferably Red Hat OpenShift deployment and Administration. |
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➢ Clear understanding of container concepts, Docker project, Kubernetes, and OCP. |
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➢ Deployment / management experience in setting up OpenShift Container Platform i.e., Configure master and node for one or more clusters. |
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➢ Knowledge of application onboarding to OpenShift. |
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➢ Knowledge on onboarding Nodes in OpenShift Cluster with a various business workloads. |
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➢ ISTIO configurations and supportable skill for maintenance. |
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➢ Knowledge on QUAY registry and ROBO accounts for the image pull/push. |
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➢ Experience with Docker containers and Kubernetes orchestration. |
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➢ Knowledge of Red Hat Linux systems and Atomic host. |
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➢ Knowledge, skills, and abilities to deploy OpenShift Container Platform in both public and private cloud. |
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➢ Basic knowledge on Ansible. |
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➢ Experience in configuring control access to open shift container resources. |
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➢ Provision persistent storage and use it for the internal registry. |
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➢ Comprehensive understanding of cloud delivery models: PaaS, SaaS, and IaaS. |
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➢ Basic Knowledge on Build automation, CI:CD and DevOps. |
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➢ Experience with OpenShift system integration, Infrastructure as a service and Cloud knowledge. |
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➢ In depth knowledge in OpenShift – Kubernetes, [ OpenShift 4.x, ArgoCD and GitOps experience preferred ]. |
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➢ Experience working with Linux, Windows, VMWare vSphere. |
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➢ Strong Red Hat Linux OS knowledge. |
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➢ Scripting skills in Python / Shell Scripting /Power CLI. |
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Additional Skills: |
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➢ Excellent written and oral communications skills. |
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➢ Demonstrated ability to communicate with nontechnical audiences on technical issues. |
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➢ Demonstrated ability to communicate on a technical level to a technical audience. |
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➢ Strong interpersonal skills, adaptable and able to learn quickly. |
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
Cyber Security Analyst – L3
Role Purpose
The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information
Do
-
Ensuring customer centricity by providing apt cybersecurity
- Monitoring and safeguarding the log sources and security access
- Planning for disaster recovery in the event of any security breaches
- Monitor for attacks, intrusions and unusual, unauthorized or illegal activity
- Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems
- Conduct security assessments, risk analysis and root cause analysis of security incidents
- Handling incidents escalated by the L1 team in 24×7 rotational shifts
- Use advanced analytics tools to determine emerging threat patterns and vulnerabilities
- Completing all tactical security operations tasks associated with this engagement.
- Analyses all the attacks and come up with remedial attack analysis
- Conduct detailed analysis of incidents and create reports and dashboards
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Stakeholder coordination & audit assistance
- Liaise with stakeholders in relation to cyber security issues and provide future recommendations
- Maintain an information security risk register and assist with internal and external audits relating to information security
- Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues
- Advice and guidance to employees on issues such as spam and unwanted or malicious emails
Deliver
|
No. |
Performance Parameter |
Measure |
|
1. |
Customer centricity |
Timely security breach solutioning to end users, Internal stakeholders & external customers experience |
|
2. |
Process Adherence |
Adherence to SLA’s (90-95%), response time and resolution time TAT |
ADMINISTRATOR L3(CONTRACT)
Location :- PAN india
EXP :- 5+ years
Rate :- 130K/M
Intune Apps packaging and Administrator :-
Intune App Packaging:
- Support Windows Autopilot provisioning and Zero-touch deployment.
- Package and deploy enterprise application into format suitable for Microsoft Intune and SCCM (e.g. Win32 Apps, .Intune Win, MSI, MSIX, App-V, Line of Business Apps)
- Prepare, configure, and manage application deployments for both Intune (Win32 Apps, LOB Apps) and SCCM (Apps / Pkgs)
- Create and maintain detection methods, requirement rules, dependencies and supersedence logic to ensure reliable application deployment
- Troubleshoot and resolve application deployment and installation failures in both Intune and SCCM Environments
- Develop, Optimize and maintain installation, uninstallation and configuration scripts using PowerShell App Deployment Toolkit (PSADT), including handling pre & post installation
- Having a knowledge in packaging tools such as Admin Studio, install shield to build the packages
- Re-package and convert legacy sccm packages into modern Intune Win32 Format as per best practices
Intune Admin :
- Administer Microsoft Intune for device enrolment, configuration, compliance, and lifecycle management.
- Create and maintain Device Compliance Policies, Configuration Profiles, and Endpoint Security Policies.
- Deploy and manage applications, Windows update rings, and feature updates through Intune.
- Support Windows Autopilot provisioning and zero‑touch deployment.
- Monitor device health, compliance posture, and security baselines.
- Troubleshoot Intune-related issues for Windows, macOS, iOS, and Android endpoints.
- Work with Azure AD for device identity, Conditional Access, and role-based access control (RBAC).
- Maintain detailed documentation and reporting for configuration, compliance, and operational process
Do
- Ensure timely response of all the tickets raised by the client end user
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solutioning
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
Oracle Fusion Finance
Role Purpose
The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per client’s/ project requirements
Do
1. Design and Develop solutions as per client’s specifications
- Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements
- Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc)
- Produce specifications and determine operational feasibility by integrating software components into a fully functional software system
- Create a prototype as per the engineering drawings & outline CAD model is prepared
- Perform failure effect mode analysis (FMEA) for any new requirements received from the client
- Provide optimized solutions to the client by running simulations in virtual environment
- Ensure software is updated with latest features to make it cost effective for the client
- Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems
- Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software
2. Provide customer support and problem solving from time to time
- Perform defect fixing raised by the client or software integration team while solving the tickets raised
- Develop software verification plans and quality assurance procedures for the customer
- Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency
- Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction
- Comply with project plans and industry standards
3. Ensure reporting & documentation for the client
- Ensure weekly, monthly status reports for the clients as per requirements
- Maintain documents and create a repository of all design changes, recommendations etc
- Maintain time-sheets for the clients
- Providing written knowledge transfer/ history of the project
Deliver
| No. | Performance Parameter | Measure |
| 1. | Design and develop solutions | Adherence to project plan/ schedule, 100% error free on boarding & implementation, throughput % |
| 2. | Quality & CSAT | On-Time Delivery, minimum corrections, first time right, no major defects post production, 100% compliance of bi-directional traceability matrix, completion of assigned certifications for skill upgradation |
| 3. | MIS & Reporting | 100% on time MIS & report generation |