DOMAIN CONSULTANT L2
Role Purpose
The purpose of this role is to analyse client business processes and conduct detailed market and benchmarking studies to evaluate process improvement opportunities and propose enhancements.
Areas of Responsibilities
Business process analysis-Analyse client business processes to identify improvement opportunities and change areas, ensuring alignment with industry standards and best practices.
Market research & benchmarking-“Conduct in-depth market analysis and validate benchmarking study and proposed alternate process and functional methodologies.
Perform cost benefit analysis of proposed strategies to support planning decisions, including identification of any third party products.”
Optimization Initiatives-Identify domain-specific process improvement opportunities, evaluate and propose enhancements, to align with defined business objectives and established best practices.
Technical Documentation-Prepare drafts of technical documentation for business processes and system configurations by gathering inputs from cross-functional teams to ensure relevant details are accurately captured.
Revenue Growth-Participate and contribute in designing proposals in alignment with the proposed solutions.
ADMINISTRATOR L3
Role Purpose
The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement.
Areas of responsibility
Triaging and resolution of tickets-“Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.
Create log of incidents and Document observations and related root causes, to support in evaluation of mitigation measures. “
Resolution of service Requests-Fulfil software/hardware/network service requests within agreed timeline, ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling.
SLA Monitoring-Monitor SLA timelines for entire lifecycle of high priority incident tickets (P2 tickets). Escalate as needed and participate in weekly or monthly service review meetings with clients and internal teams.
Change request execution-“Create change requests as per the priority of the incident tickets in adherence with the defined guidelines.
Present changes for approval with rollback plans in change approval meetings. Execute approved changes and document post-implementation outcomes.”
Incident Analysis-“Analyse nature of incidents to support root cause analysis and related service improvement plans.
Contribute towards development of mitigation action to reduce repeat incidents, by identifying patterns of issues noted.”
SECURITY ARCHITECT L1
Role Purpose
The purpose of this role is to design the organisation’s computer and network security infrastructure and protect its systems and sensitive information from cyber threats
Do
1. Design and develop enterprise cyber security strategy and architecture
a. Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses
b. Identify risks associated with business processes, operations,
information security programs and technology projects
c. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge
d. Identify security design gaps in existing and proposed architectures and recommend changes or enhancements
e. Provide product best fit analysis to ensure end to end security covering different faucets of architecture e.g. Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations
f. Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc.
g. Provide support during technical deployment, configuration, integration and administration of security technologies
h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc.
i. Provide assistance for disaster recovery in the event of any security breaches, attacks, intrusions and unusual, unauthorized or illegal activity
j. Provide solution of RFP’s received from clients and ensure overall design assurance
i. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives
ii. Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture
iii. Depending on the client’s need with particular standards and technology stacks create complete RFPs
iv. Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology
v. Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions
vi. Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps
vii. Evaluate and recommend solutions to integrate with overall technology ecosystem
viii. Tracks industry and application trends and relates these to planning current and future IT needs
2. Stakeholder coordination & audit assistance
a. Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations
b. Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security
c. Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements
d. Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers
e. Provide training to employees on issues such as spam and unwanted or malicious emails
Deliver
| No | Performance Parameter | Measure |
| 1 | Customer centricity | Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers. |
| 2 | Support sales team to create wins | % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led |
Associate Business Advisor
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description – Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
Test Automation Engineer
Job Description
As Test Automation Engineer, you are involved in the automated verification and validation of products made by engineers in a development process. Your technical and professional knowledge of Test Automation, programming, test environments and methodologies is solid. With your knowledge and experience with one or more test tools and test techniques, you can independently design and execute test automation solutions. You follow the latest developments in your field and you know what is going on.
Job Description – Grade Specific
As a Senior QA Automation Engineer, you are required to have experience working on different automation tools such as UFT and Selenium. In addition to developing and executing automation scripts, you are also expected to resolve technical issues wrt automation, provide input to improve effectiveness. You are also expected to mentor junior engineers.
Senior Industrial Operations Engineer
Job Description
This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role.
Job Description – Grade Specific
Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.
Senior Quality Engineer
Job Description
As a Quality Engineer, you ensure high quality of software solutions in collaboration with the whole development team. Your focus lies on effective testing, quality in automation, programming and deploying software. Automation of test activities plays an important part in your role. You understand and use the required tooling to support this.
Job Description – Grade Specific
You have >3 years experience as Quality Assurance and Test Engineer. You have respect and influence on customers and colleagues. You have experience with coaching and setting up new teams. You have several years of experience with various clients.
Cybersecurity Lead
Job Description – Grade Specific
Job Description
The Account Cyber Lead (ACL) is the primary cybersecurity governance and risk management leader for assigned client account(s). The ACL is responsible for overseeing cybersecurity governance, risk, compliance, incident oversight, and cyber awareness activities across all delivery towers and service lines supporting the account.
Acting as a trusted advisor to account leadership, delivery teams, and client stakeholders, the ACL ensures that cybersecurity risks are identified, managed, reported, and remediated in accordance with Capgemini policies, client contractual obligations, industry standards, and applicable regulatory requirements. The role drives continual improvement of the account’s cybersecurity posture throughout the full account lifecycle while enabling secure business delivery and maintaining client trust.
Key Responsibilities
Risk Management & Compliance
Drive cybersecurity risk management and compliance across the account by ensuring alignment with Capgemini policies, contractual commitments, industry standards, and regulatory requirements.
- Own and maintain the Account Cyber Risk Register.
- Identify, assess, prioritize, and track cybersecurity risks impacting the account.
- Ensure compliance with Capgemini cybersecurity policies, standards, and control requirements.
- Govern adherence to client contractual cybersecurity obligations and security provisions.
- Track and drive remediation of security findings, compliance gaps, vulnerabilities, and audit observations.
- Support compliance with applicable regulatory and industry requirements.
- Oversee supplier and third-party cyber risk management activities within the account.
- Provide regular cyber risk and compliance reporting to account and cybersecurity leadership.
Associate Business Advisor
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description – Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
Python Gen AI Engineer
Your Role
- Develop, enhance, and maintain enterprise applications using Python, FastAPI, Flask, SQL, and Generative AI technologies.
- Design scalable and secure system architectures, including LLM integrations, RAG frameworks, vector databases, and Agentic AI solutions.
- Build AI-powered applications such as conversational analytics, text-to-SQL systems, and intelligent compliance automation platforms.
- Lead code reviews, mentor developers, establish coding standards, and drive best practices throughout the SDLC.
- Collaborate with business stakeholders, troubleshoot production issues, and ensure timely delivery of solutions within SLA commitments.
Your Profile
- 3 to 5 years of experience in Python development with strong expertise in FastAPI, Flask, SQL, and MSSQL databases.
- Hands-on experience building Generative AI applications using LLMs (OpenAI, Gemini, Anthropic), Prompt Engineering, RAG, Embeddings, LangChain, and Vector Databases.
- Strong understanding of Agentic AI, Text-to-SQL, NLP-based applications, and AI-driven workflow automation.
- Experience with DevOps and containerization technologies including GitLab CI/CD, Kubernetes, Docker, and cloud platforms such as AWS.
- Excellent analytical, problem-solving, communication, and stakeholder management skills with the ability to lead and mentor teams.
What you will love about working here
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.