CISNGE – ServiceNow Consultant – JL4
Responsibilities
Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
- Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center.
- Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs.
- Integrations knowledge using REST, SOAP
- Hands-on Experience on Service Portal
- Hands-on Experience on Performance Analytics
- Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements
- Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions.
- Define complex application development administration and programming standards.
- Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups.
- Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents.
- Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage
Additional Responsibilities
. 2 to 4 years of experience as ServiceNow Developer (implementation role).
- Good knowledge of ServiceNow and ITIL.
- Understanding Scrum Methodology.
- Strong engagement, communication and facilitation skills.
- ServiceNow Certified System Administration
Technical and Professional Requirements
Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
Preferred Skills
- ServiceNow
- ServiceNow-APM
- ServiceNow-CSM
- ServiceNow-GRC
- ServiceNow-HRSD
- ServiceNow-ITAM
- ServiceNow-ITBM
- ServiceNow-ITOM
- ServiceNow-SPM
Educational Requirements
Master Of Comp. Applications,Master Of Science,Master Of Technology,Master of Business Administration,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
Mainframe Storage Engineer
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment.
- You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues.
- You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms.
- You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance.
- You would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Technical and Professional Requirements
- Primary skills: Technology->Infrastructure-Mainframes->Storage
Preferred Skills
- Storage
Educational Requirements
Master Of Engineering,Master Of Technology,MCA,Bachelor Of Engineering,Bachelor Of Technology,BCA
Senior Manager – Client Services- LSSEURSL- CSG
Responsibilities
- Collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning.
- Design and present compelling network solutions that address customer challenges and business objectives, utilizing clear and concise communication.
- Develop and deliver impactful presentations and demonstrations to showcase our network solutions, leveraging your presentation skills.
- Work closely with internal teams (engineering, marketing) to develop proposal responses/solution documents.
- Stay up to date on the latest network technologies and industry trends through continuous learning.
- Participate in industry events and conferences to build relationships and generate new leads, utilizing your strong interpersonal skills and client
relationship building abilities.
Preferred Skills
- Sales Execution
Educational Requirements
Bachelor of Engineering
Infrastructure automation,Nutanix,SCCM
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
- You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements.
- You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers.
- You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
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Technical and Professional Requirements
- Primary skills:Technology->EUC-Patching_and_Distribution->SCCM,Technology->Hyperconverged Infrastructure->Nutanix,Technology->Infrastructure-Server Administration->Cloud Infrastructure
Preferred Skills
- Cloud Infrastructure
- SCCM
- Nutanix
Educational Requirements
MCA,MTech,Bachelor of Engineering,BTech
IaC & automation, Nutanix
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
- You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements.
- You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers.
- You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
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Technical and Professional Requirements
- Primary skills:Technology->Hyperconverged Infrastructure->Nutanix
Preferred Skills
- Nutanix
Educational Requirements
MCA,MTech,Bachelor of Engineering,BTech
IaC & automation, Servicenow
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
- You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements.
- You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers.
- You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
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Technical and Professional Requirements
- Primary skills:Technology->Infra_ToolAdministration-Automation->BMC-Automation,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
Preferred Skills
- Servicer Automation
- ServiceNow-ITOM
Educational Requirements
MCA,MTech,Bachelor of Engineering,BTech
Endpoint automation,SCCM
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
- You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements.
- You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers.
- You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
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Technical and Professional Requirements
- Primary skills:Technology->EUC-Patching_and_Distribution->SCCM,Technology->EUC-Security->Symantec End Point Protection
Preferred Skills
- Symantec End Point Protection
- SCCM
Educational Requirements
MCA,MTech,Bachelor of Engineering,BTech
Application packaging & deployment ,SCCM
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
- You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements.
- You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers.
- You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
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Technical and Professional Requirements
- Primary skills:Process->Enterprise Package processes->Application Performance Monitoring (APM) Integration
Preferred Skills
- Application Performance Monitoring (APM) Integration
Educational Requirements
MCA,MTech,Bachelor of Engineering,BTech
Google Dialogflow Developer
Your Role
- Write API documentation that outlines endpoints that Customers need to implement the CCAI on their end
- Liaise with the Customer and Data Architect on use case requirements and API technical requirements
- Experience in integrating APIs using NodeJS and Python
- Construct intents, entities, and annotations in Dialogflow tool
Your Profile
- Hands-on experience in developing chatbots using Dialogflow CX and ES.
- Experience in designing/developing user-centric conversation experiences involving chat, text or voice
- Experience in architecting and building AI powered chatbot applications using platforms such as Dialogflow CX
What you’ll love about working here
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Choosing Capgemini means having the opportunity to make a difference, whether for the world’s leading businesses or for society. It means when the future doesn’t look as bright as you’d like, you have the opportunity to make change: to rewrite it.
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When you join Capgemini, you don’t just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. You can exponentially grow your career by being part of innovative projects and taking advantage of our extensive Learning & Development programs. With us, you will experience an inclusive, safe, healthy, and flexible work environment to bring out the best in you! You also get a chance to make positive social change and build a better world by taking an active role in our Corporate Social Responsibility and Sustainability initiatives. And whilst you make a difference, you will also have a lot of fun.
For this role, the gross annual starting base salary is [X] [currency] (full-time). This covers base pay only; any bonuses, incentives, and benefits will be discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with our pay principles. If a collective labour agreement applies, we will explain the relevant pay terms at the interview stage. Note: We never ask for your current or previous salary during our hiring process.
Senior Industrial Operations Engineer
Job Description
This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role.
Job Description – Grade Specific
Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.