OpenText Exstream Developer
Responsibilities
Key Responsibilities:
Exstream Development & Delivery
Design, develop, and maintain OpenText Exstream templates, communications, and output packages for print and digital channels.
Translate functional requirements into Exstream design artifacts, data mappings, and composition logic.
Build reusable components (fragments, rules, shared content) to improve consistency and reduce delivery timelines.
Configure and validate outputs (PDF/AFP/PostScript/HTML as applicable), ensuring layout accuracy and brand compliance.
Integration, Testing & Support
Partner with upstream/downstream teams to integrate Exstream with data sources and delivery pipelines.
Perform unit testing, defect triage, and root-cause analysis; deliver fixes with strong attention to detail.
Support production releases, troubleshoot issues, and implement performance/stability improvements.
AI-enabled Productivity
Apply AI-assisted approaches to improve content validation, accelerate template development, and enhance test coverage where appropriate.
Contribute to documentation, standards, and best practices for template governance and quality checks.
Additional Responsibilities
About us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity; sexual orientation, religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Technical and Professional Requirements
Minimum Qualifications:
BE/ME/BTECH/MTECH/MCA/MSC/MBA (or equivalent) in a relevant discipline.
3–5 years of experience in document composition with strong hands-on expertise in OpenText Exstream.
Experience developing and maintaining templates, business rules, and dynamic content for customer communications.
Strong debugging skills with the ability to analyze composition issues and deliver reliable fixes.
Working knowledge of SDLC practices, version control, and release processes.
Preferred Skills
- OpenText Exstream
Educational Requirements
Bachelor of Engineering
Quadient Inspire Scaler Developer
Responsibilities
Key Responsibilities:
Quadient Inspire Development & Scaling
- Design, develop, and enhance document templates and communication journeys using Quadient Inspire for high-volume, scalable delivery.
- Build reusable components, styles, and modular template structures to improve maintainability and speed of delivery.
- Configure and optimize batch and on-demand output generation for print and digital channels while meeting performance SLAs.
Integration, Data & Quality
- Integrate data sources and transform input data to support personalized content rendering and accurate output formatting.
- Troubleshoot composition issues, layout defects, data mapping errors, and output inconsistencies; provide root-cause fixes.
- Partner with QA to define test cases, validate output accuracy, and ensure regression coverage for template changes.
Collaboration & Delivery Excellence
- Work with stakeholders to clarify requirements, propose template approaches, and estimate effort for enhancements and releases.
- Maintain documentation for templates, components, data mappings, and deployment processes to support team scalability.
- Contribute to continuous improvement by recommending best practices for versioning, template governance, and release readiness.
AI-Enabled Enhancements
- Support initiatives that apply AI to improve content quality, validation, and automation within CCM workflows.
- Assist in exploring AI-driven approaches for anomaly detection in output, intelligent content suggestions, and improved data checks.
Additional Responsibilities
About us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity; sexual orientation, religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Technical and Professional Requirements
Minimum Qualifications:
- Education: BE, ME, BTECH, MTECH, MCA, MSC, MBA.
- 3–5 years of experience in CCM/document composition with strong hands-on expertise in Quadient Inspire.
- Proven ability to build and scale templates/components for high-volume communications with strong attention to detail.
- Experience troubleshooting template, layout, and data-mapping issues and delivering fixes with quality and speed.
- Working knowledge of AI concepts and ability to support AI-enabled improvements in communication workflows.
Preferred Skills
- Quadient Inspire
Educational Requirements
Bachelor of Engineering
Coupa Consultant
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
- You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
- You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
- Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
- Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
- Good knowledge on software configuration management systems
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Understanding of the financial processes for various types of projects and the various pricing models available
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Client Interfacing skills
- Project and Team management
Technical and Professional Requirements
- Primary skills:Supply Chain Management->Coupa,Supply Chain Management->SAP ARIBA
Preferred Skills
- Coupa
- SAP Ariba Security
Educational Requirements
MCA,MTech,Bachelor of Engineering,BCA,BTech
Telecom Management Consultant
Responsibilities
Gathering, identifying, and documenting business requirement and creating functional specifications for new systems and processes
- Assessing as-is processes, doing gap analysis, creating to-be processes and making recommendations to implement changes
- Consulting clients in analyzing B2B customer segments for growth opportunities, designing B2B customer analytics
- Technology Project Management including managing technology vendors and client stakeholders
- Manage large projects and programs in a multi-vendor scenario and globally spread team and deliver the outcome leveraging Agile principle and applying DevOps capabilities
- Lead and manage pursuits with telecom prospects, specifically articulating Infosys’ products, and services unique value proposition through practical use cases across the value chain
- Manage, design, and implement leading edge, client-specific solutions, including development of business case, IT strategy development and tools/software considerations around Digital solutions
- Work closely with client IT teams and business personnel to uncover opportunities and draw actionable insights
- Involvement in additional internal firm building activities such as knowledge management and recruiting
- Lead and support sales efforts for new and existing clients in creation of proposals, preparation and facilitation of sales presentations, plan and participate in client meetings and discussions
- Represent Infosys Consulting and present papers in industry conferences
- Provide Technology and Consulting Leadership within/outside the firm on trends around one or more of latest Digital technologies (Robotic Process Automation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT etc.)
Additional Responsibilities
Customer centric redesign of operations and business processes
- Strong knowledge of Agile development practices (Scrum), methodologies and tools.
Technical and Professional Requirements
Previous consulting experience in a leading consulting firm is preferred
- At least 3 years of experience in Business Analysis, designing, defining, or managing projects on digital technologies in telecom industry
- Bachelor’s degree / Full time MBA/PGDM from Tier1/Tier2 B Schools in India or foreign equivalent required
- Understanding of B2B marketing processes in telecom
- Project/program management of large and complex IT projects/programs
- Managing implementation of various BSS/OSS products and assist in areas including Wireless networks, Network as a Service, Omni Channel, Customer engagement and Payments, Billing, and Revenue Assurance
- Digital technology areas like mobility, cloud, data analytics, insights, and reporting platforms like Power-BI, IOT, AI/ ML
- Business analysis, Process definition and continuous improvement exercises using various business consulting tools and methodologies
Preferred Skills
- Telecom – ALL
- OSS/BSS
- Online (Telecom)
Educational Requirements
Master of Business Administration,Bachelor of Engineering
Manufacturing Management Consultant
Responsibilities
Key Responsibilities (Common Across Roles)
1. Lead client workshops to gather requirements and propose solutions with clear business benefits.
2. Translate business and functional requirements into technical deliverables.
3. Manage end-to-end project lifecycle including design, build, testing, training, and rollout.
4. Collaborate with cross-functional teams and third-party vendors to ensure successful delivery.
5. Provide thought leadership and contribute to practice development.
6. Communicate effectively with stakeholders and manage risks, timelines, and budgets.
Role-Specific Responsibilities & Requirements
A. Supply Chain Planning Consultant (Kinaxis / O9) – Responsibilities:
1. Lead supply chain planning workstreams in IBP/S&OP, Demand, Inventory, Production Scheduling, and Control Tower.
2. Implement solutions using Kinaxis, O9, Blue Yonder, or SAP IBP.
3. Drive SCM transformation projects leveraging AI/ML and predictive analytics.
B. Manufacturing Oracle Consultant – Responsibilities:
1. Implement Oracle Cloud Supply Chain or Oracle R12 modules (Inventory, Purchase, WIP, Order Management, Finance).
2. Conduct workshops and propose solutions for manufacturing and automotive domains.
C. SAP Hybris Consultant (E-commerce) – Responsibilities:
1. Provide consultation on Omni-Channel, Inventory Management, B2C/B2B processes, Payments, and Promotions.
2. Facilitate SaaS e-commerce platform implementation and manage project delivery.
3. Lead cross-functional teams and ensure successful product launches.
Additional Responsibilities
Common Skills Across Roles:
1. Excellent verbal and written communication.
2. Strong problem-solving and analytical skills.
3. Ability to work in dynamic, client-facing environments.
4. Willingness to travel and work across global teams.
Technical and Professional Requirements
Role-Specific Requirements
A. Supply Chain Planning Consultant (Kinaxis / O9) – Eligibility:
1. Bachelor’s in Supply Chain, Engineering, IT, or Business (MBA preferred).
2. 5–15 years in supply chain planning consulting.
3. Minimum 3 full lifecycle implementations in Kinaxis/O9 or similar tools.
4. Strong analytical and presentation skills; willingness to travel.
B. Manufacturing Oracle Consultant – Eligibility:
1. At least 1 implementation experience in Oracle Cloud or R12.
2. Familiarity with automotive spare parts and warranty processes.
3. Strong communication skills (non-negotiable).
C. SAP Hybris Consultant (E-commerce) – Eligibility:
1. Knowledge of e-commerce processes and SAP Commerce (Hybris) or similar platforms.
2. Experience in ERP or large-scale web application implementations.
3. Familiarity with Agile/Scrum methodologies and tools like JIRA, Confluence.
4. PMP certification preferred; excellent stakeholder management skills.
Preferred Skills
- Manufacturing – ALL
- Rapid Response
- O9
- Supply Chain Management – ALL
- Supply Chain Collaboration
Educational Requirements
Master of Business Administration,Bachelor of Engineering
IBIC SAP Management Consultant
Responsibilities
Consulting Delivery – Responsible for delivering world-class practices and processes to our clients. Interface with middle and senior-level client personnel to develop business implementation strategies, formulate projects plans, and address specific issues that may arise during an engagement. Designing outstanding business and technical solutions to support best practice implementations. Assume project roles and the following responsibilities on engagements:
- Leading business process design workshops, capturing requirements, sharing process best practices, documenting the process solution including any key elements such as process controls.
- Contributing to design of the overall solution architecture, e.g. which processes will live in which applications, which applications will be the master repository for specific data objects etc.
- Provide process design experience in recommending and assessing process design solutions and alternatives.
- Provides input on design and integration issues based on knowledge, previous implementation experience and process best practices.
- Provides input and recommendation on the business implications of specific process design solutions.
- Ensure end to end process design to provide practical, integrated business solutions.
- Ensure solution design is compatible with corporate/business strategies and vision.
- Validate process design and communicate potential issues and obstacles.
Business Development – Responsible for establishing a strong working relationship with clients, participating in business development opportunities and building add-on business for the practice and the firm. Work with pursuit teams to develop proposals and present end to end solutions during orals for ERP and other applications in the client landscape driving business transformation. Relevant end to end solutions will typically be enabled by SAP, Oracle and Microsoft Dynamics ERP ecosystems. Provide specific domain knowledge in support of proposed solutions. This domain knowledge will typically be in one or more of the following key domains:
Additional Responsibilities
- Great listener who is humble yet confident with their abilities.
- Basic team leadership/project management skills.
- Strategic thinker who pays attention to detail but is not afraid to roll up their sleeves and do what is required to get the job done.
- Creative problem solver
- Passion for transforming our clients’ businesses to unlock value for their shareholders, clients, and partners.
- Familiar with Microsoft Tools such as Excel, PowerPoint, Word, Teams & Outlook
Technical and Professional Requirements
- Strong executive presence with excellent written and verbal communications skills
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- 8-10+ years of relevant work experience of managing these responsibilities in Leading Consulting firms or Large Global organizations.
- Strong working knowledge of relevant process domain including process decomposition, best practices and process controls.
- Ability to lead process design discussions and workshops with senior client stakeholders cutting across multiple applications in the client landscape.
- Ability to travel to multiple local, state and international client locations when and if required.
- Ability to work as part of a cross-cultural team, including flexibility to support multiple time zones when necessary.
Preferred Skills
- SAP Implementation Process
Educational Requirements
Master of Business Administration,Bachelor of Engineering
IBIC Oracle Management Consultant
Responsibilities
Project Management – Lead a team of global IT professional & subject matter experts in establishing complete business & functional requirements, translating those requirements into actionable project initiatives w/associated metrics. Provide overall project management necessary to deliver a quality solution that meet client business requirements. Project management responsibilities include:
- Developing plans based on a thorough understanding of the systems development life cycle (SDLC).
- Manage client interactions and expectations; demonstrate subject matter expertise, address client needs, provide value propositions, and manage resource requirements, workflows, budgets, billing, collections; prepare and coordinate complex written and verbal deliverables and other materials.
- Manage individuals and teams; track and direct performance against objectives, create an atmosphere of trust and collaboration, and encourage improvement and innovation.
- Identify issues, risks, and project team conflicts, ensure timely resolution of same.
- Serve as liaison between client, project team, development team, and other stakeholders.
- Review status, manage schedules, monitor progress, and prepare status reports.
Additional Responsibilities
Preferred
- Familiar with Microsoft Tools such as Visio and Project
- Strong team leadership/project management skills
- 5+ years of experience in business process consulting, problem definition, solution architecture, process and solution design, solution evaluation, solution validation and deployment
- Involvement in multiple full lifecycle ERP implementations with hands on experience with process design
- Exposure to and basic understanding of industry leading ERP applications such as SAP, Oracle and Microsoft Dynamics.
Technical and Professional Requirements
Basic
- Strong executive presence with excellent written and verbal communications skills
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- 8-10+ years of relevant work experience of managing these responsibilities in Leading Consulting firms or Large Global organizations.
- Strong working knowledge of relevant process domain including process decomposition, best practices and process controls.
- Ability to lead process design discussions and workshops with senior client stakeholders cutting across multiple applications in the client landscape.
- Ability to travel to multiple local, state and international client locations when and if required.
- Strategic thinker who pays attention to detail but is not afraid to roll up their sleeves and do what is required to get the job done.
Preferred Skills
- Oracle Knowledge
Educational Requirements
Master of Business Administration,Bachelor of Engineering
CISNGE – Observability Consultant
Responsibilities
Clearly communicate, manage, maintain, support and execute mission directives to/with the Enterprise Monitoring team.
Ensure network monitoring software (SolarWinds) platforms are maintained/supported to quickly detect, diagnose, and resolve network performance problems and outages.
Execute network, system, and cloud systems monitoring, and support Cybersecurity measures.
Develop event products and modify and maintain event baselines prior to and during events and exercises.
Serve as the subject matter expert on network and system monitoring and service delivery of assigned project delivered capabilities.
Be responsible for collaborating with Windows and Linux systems engineers, application technical support analysts and developers, internal and external support teams, network infrastructure technicians and Boundary Engineers to determine requirements for filters, events, alerts, and dashboards and reporting.
Perform administrative tasks for SolarWinds console, to provide application support for the respective platforms, create and maintain monitoring and notification rules.
Review and update application security, apply patches, create console roles and reviews, and create and install custom Management Packs (MP) as necessary.
Transfer knowledge via documentation and training to Business Technology resources and develop and maintain the team’s training plan and standard operating procedures/operating instructions.
Participate in engineering team activities in a specialized engineering or technology subject area.
Contribute to the technical planning process and provide technical guidance.
Maintain accurate system documentation and provide training as necessary.
Additional Responsibilities
Strong AppDynamics product knowledge, internals, and product REST API.
- Extensive industry experience in deploying AppDynamics for mission critical applications.
- Working experience in monitoring and performance tools.
- Strong technical skill sets in Java and Unix shell scripting.
- Exposure to full application lifecycle development including coding; testing; deployment; and post-implementation activities.
- Ability to develop AppDynamics Monitoring Extensions.
- Excellent Oral and Written Communication Skills
- Expertise in implementation and ongoing support for multiple, highly complex IT Infrastructure environments (on-premises and cloud) with a mix of monitoring, service management, and automation tools.
- Shown knowledge of UNIX Linux Windows servers.
- Working knowledge of one or more Infrastructures and Applications.
- Knowledge on Monitoring tools such as Nagios, Zabbix, SolarWinds, ScienceLogic, Ops Ramp, Manage Engine, Open NMS, PRTG etc would be an added advantage.
- Work with various stakeholders like development teams, product owners, and process architects’ engineers to design solution architecture that meets technology guidelines to make them stable and secure.
- Act as an escalation point between the business customers and technical delivery to resolve issues.
- Actively take part and drive them to closure as per the SLA defined.
- Refine Service Delivery processes and appropriately contribute to improving business outcomes.
- App Dynamics Application Performance Monitoring, Incident Management.
- App Dynamics Application Performance Monitoring.
- Working Knowledge of any Database, Operating System, and Cloud technology.
Technical and Professional Requirements
Primary skills:Technology->Dynatrace->Digital Performance Management Tool,Technology->Infra_ToolAdministration-Others->Solarwinds,Technology->Infra_ToolAdministration-Others->Splunk Admin,Technology->Infra_ToolAdministration-PerformanceManagement->AppDynamics
Preferred Skills
- Digital Performance Management Tool
- Solarwinds
- Splunk Admin
- AppDynamics
- Dynatrace
Educational Requirements
Master Of Science,Master Of Technology,Master of Business Administration,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
CISNGE – ServiceNow Consultant – JL5
Responsibilities
Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs.
➢ Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management.
➢ Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed.
➢ Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications.
➢ Provide ongoing support and maintenance for ServiceNow ITOM solutions.
➢ Document technical specifications, processes, and procedures for ServiceNow ITOM solutions.
➢ Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teams
➢ Define technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practices
➢ Maintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM.
➢ Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution
➢ Collaborate with internal business stakeholders to write/estimate stories
➢ Oversee developers’ work, and own overall quality and delivery of development
➢ Capable of executing hands-on development for stories that cannot be delegated
➢ Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required
➢ Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges
➢ Provide mentorship to developers and platform engineers on technical design standards and best practices.
Additional Responsibilities
Required Knowledge of ServiceNow CMDB Architecture
➢ 5+ years working on the ServiceNow platform preferably in global implementation projects
➢ Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration)
➢ Strong knowledge of JavaScript, HTML, CSS, and other web development technologies.
➢ Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript
➢ Experience integrating with tools to federate data into the CMDB
➢ Expert in IT Asset Management Lifecycle processes (including hardware and software)
➢ Good interpersonal skills, including collaboration, communication, relationship building, and negotiation
➢ Intermediate Windows and Unix administration skills
➢ Expert in IT Asset Management process & operational delivery
➢ Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage.
➢ Familiarity with the following concepts: XML, JSON/script language, database.
➢ Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers
➢ Familiar with Cloud environment like AWS, Azure etc.
➢ Ability to work independently and as part of a team.
➢ Excellent problem-solving, analytical, and communication skills.
➢ ServiceNow Certified Implementation Specialist Event Management
➢ ServiceNow Certified Implementation Specialist Service Mapping
➢ ServiceNow Certified Implementation Specialist Discovery.
➢ ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance.
➢ Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details.
➢ Scripting capabilities such as JavaScript, jelly, SQL
➢ Acquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware)
Technical and Professional Requirements
Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
Preferred Skills
- ServiceNow
- ServiceNow-CSM
- ServiceNow-HRSD
- ServiceNow-ITAM
- ServiceNow-ITBM
- ServiceNow-ITOM
Educational Requirements
Master Of Comp. Applications,Master Of Technology,Master of Business Administration,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
CISNGE – ServiceNow Architect
Responsibilities
Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out.
- Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization.
- define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain.
- Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide.
- Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
- Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural (in consultation with Architects) and design level of detail, technical solutions aligned with business problems.
- Experience designing and implementing client facing solutions leveraging involving ServiceNow.
- Experience of performance compliant design, sustainable solution architecture
- Experience implementing and integrating enterprise software applications.
- Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions
- Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
- Design and develop ServiceNow data model to support process integrations
- Ability to understand ServiceNow lifecycle, multitask, time management skills
- Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.
- Business analysis and requirements gathering abilities.
- Ability to learn technology quickly through instruction and self-training
- Practical experience with agile methodologies/tools
Additional Responsibilities
Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM
Technical and Professional Requirements
- Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
Preferred Skills
- ServiceNow
- ServiceNow-HRSD
- ServiceNow-ITBM
- ServiceNow-ITOM
Educational Requirements
Master Of Science,Master Of Technology,Master of Business Administration,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology