Service Now Developer
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
Do
1. Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Identify ideas to improve system performance and impact availability
- Analyze client requirements and convert requirements to feasible design
- Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
- Conferring with project managers to obtain information on software capabilities
2. Perform coding and ensure optimal software/ module development
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
- Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
- Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
- Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
- Ensuring that code is error free or has no bugs and test failure
- Preparing reports on programming project specifications, activities and status
- Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
- Compile timely, comprehensive and accurate documentation and reports as requested
- Coordinating with the team on daily project status and progress and documenting it
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
| 2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
| 3. | MIS & Reporting | 100% on time MIS & report generation |
Competencies
Passion for ResultsLearning AgilityProblem Solving & Decision MakingEffective communication
Senior Partner – People & Change
Role Purpose
Senior Partners are expected to have primarily responsibility for developing and managing client relationships, identifying new business opportunities, capturing and converting premium consulting opportunities into sustainable engagements, improving maturity of consulting services and contributing to growth and development for Wipro. This role has leadership responsibilities across for one or more specific practice/vertical/client account of significant scale, they drive sales, consulting delivery, growth and people development for their units. The Senior Partner must achieve personal billability at high fee rates
Do
• Leads by example and lives the Wipro values
• Provides governance and assurance to assignments in the group and ensures client satisfaction and strong client feedback
• Build strong and utilizable relationships across client organisations and Wipro. Recognised as an industry leader and expert
• Manages the group to ensure there is the right balance of solution/development/IP/business development and delivery capability
• Collaborates with other practices and builds bespoke propositions from understanding of offerings and client business
• Stimulates demand for solutions by adding fresh insight or customising to meeting evolving client/market needs
• Cognizant of and applies industry best practices and standards in consulting delivery teams
• Ensures high level of individual/group/practice utilisation in line with the levels expected as part of the goal setting process.
• Directs larger sales activities, bids and proposals
• Sponsors sales initiatives, campaigns and events and ensures adequate marketing and prospecting activities to populate sales funnel
• Ensures that all Wipro consulting proposals and work deliver impact to the clients. Ensures the practice(s) have an adequate pipeline to support business targets and conducts regular reviews to ensure pipeline and sales are progressing at pace
• Focuses on building and maintaining an effective client relationship network across the client organisations
• Ensures revenue results for the group are driven and achieved as committed
• Develops business plans and strategy to ensure the success and growth of specified consulting businesses. Ensures growth in business advisory and consulting capabilities. Establishes a consulting presence in accordance with strategic plan for the unit
• Coordinates planning and sales efforts in conjunction with the mega/gamma account teams, and regional sales teams, to ensure all clients have a consulting presence
• Recognised as an industry thought leader and broad thinker with views and opinions on current and emerging trends and how they impact various businesses. Sponsors the development of thought leadership. and IP across the practice(s) Provides governance around the thought leadership development process and provides assurance on its relevance and marketability. Ensures Wipro,s consulting capabilities and insights are widely recognised in external forums. Actively speaks in external forums and represents Wipro and Consulting’ as a brand ambassador
• Builds a team of though leaders who can develop and deliver solutions that can be taken to market. Ensures thought leadership is utilized externally and generates sales opportunities
• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Provides governance and assurance over system to manage internal initiatives to the benefit of the practice. Evangelizes the importance of innovation and IP creation
• Holds people accountable for leveraging IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse
• Ensures the practice engagement teams effectively contribute tools, methods and assets, information sources and IP to the knowledge management platform. Encourages the team to create and share IP, PoV/White papers, represents the company at strategic industry and analyst conferences
• Ensures the practice has a process market relevant capabilities and service offerings into sales opportunities. Provides governance around the recruitment pipeline to support future business and new capabilities and service offerings. Builds active partnerships including, but not limited to solution providers, alliance partners, and analysts. Participates in industry or solution related networking organisation presents papers, serves on committees, etc., Manages team targets and goals in line with practice plan
SECURITY ARCHITECT L1
Role Purpose
The purpose of this role is to design the organisation’s computer and network security infrastructure and protect its systems and sensitive information from cyber threats
Do
1. Design and develop enterprise cyber security strategy and architecture
a. Understand security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses
b. Identify risks associated with business processes, operations,
information security programs and technology projects
c. Identify and communicate current and emerging security threats and design security architecture elements to mitigate threats as they emerge
d. Identify security design gaps in existing and proposed architectures and recommend changes or enhancements
e. Provide product best fit analysis to ensure end to end security covering different faucets of architecture e.g. Layered security, Zoning, Integration aspects, API, Endpoint security, Data security, Compliance and regulations
f. Demonstrate experience in doing security assessment against NIST Frameworks, SANS, CIS, etc.
g. Provide support during technical deployment, configuration, integration and administration of security technologies
h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc.
i. Provide assistance for disaster recovery in the event of any security breaches, attacks, intrusions and unusual, unauthorized or illegal activity
j. Provide solution of RFP’s received from clients and ensure overall design assurance
i. Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications, hardware related to cyber risk security in order to better match business outcome objectives
ii. Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture
iii. Depending on the client’s need with particular standards and technology stacks create complete RFPs
iv. Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology
v. Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions
vi. Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps
vii. Evaluate and recommend solutions to integrate with overall technology ecosystem
viii. Tracks industry and application trends and relates these to planning current and future IT needs
2. Stakeholder coordination & audit assistance
a. Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations
b. Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security
c. Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements
d. Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers
e. Provide training to employees on issues such as spam and unwanted or malicious emails
Deliver
| No | Performance Parameter | Measure |
| 1 | Customer centricity | Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers. |
| 2 | Support sales team to create wins | % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led |
DEVOPS LEAD L1
Role Purpose
The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes
Do
- Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
- Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
- Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement
- Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
- Define & manage the IT infrastructure as per the requirement of the supported software code
- Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring
- Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
- Ensure on boarding application configuration from planning to release stage
- Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained
- Provide customer support/ service on the DevOps tools
- Timely support internal & external customers escalations on multiple platforms
- Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
- Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
- Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
- Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
- Provide knowledge transfer, sharing best practices with the team and motivate
- Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues
- Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
- Resourcing
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Manage service tools Troubleshoot queries Customer experience |
| 3. | Capability Building & Team Management | % trained on new age skills, Team attrition %, Employee satisfaction score |
DEVOPS LEAD L1
Role Purpose
The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes
Do
- Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
- Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
- Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement
- Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
- Define & manage the IT infrastructure as per the requirement of the supported software code
- Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring
- Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
- Ensure on boarding application configuration from planning to release stage
- Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained
- Provide customer support/ service on the DevOps tools
- Timely support internal & external customers escalations on multiple platforms
- Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
- Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
- Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
- Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
- Provide knowledge transfer, sharing best practices with the team and motivate
- Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues
- Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
- Resourcing
Deliver
| No. | Performance Parameter | Measure |
| 1. | Continuous Integration, Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Manage service tools Troubleshoot queries Customer experience |
| 3. | Capability Building & Team Management | % trained on new age skills, Team attrition %, Employee satisfaction score |
Snowflake Data Lead
Join Wipro Technologies as a Snowflake Data Engineer where you will be at the forefront of designing and implementing innovative data solutions within a dynamic and collaborative environment. In this role, you will leverage your expertise in Snowflake, Python, and Azure ecosystem to build, deploy, and optimize scalable data platforms that empower business insights and analytics. You will collaborate closely with cross-disciplinary teams to translate complex data requirements into effective, robust pipelines and workflows that support advanced analytics and machine learning use cases.
The ideal candidate is highly proficient in data engineering principles with a strong focus on cloud-native technologies and automation, complemented by experience in integrating AI Copilot technologies to enhance development efficiency and troubleshoot challenges rapidly. Experience with Azure Data Factory (ADF) and Databricks is essential for orchestrating data flows and conducting advanced data transformations.
This position requires a proactive mindset with the ability to adapt to evolving technologies and business needs. Wipro fosters an inclusive culture that values diverse perspectives and continuous learning, enabling you to take ownership of your career progression and contribute meaningfully to transformative digital solutions.
Snowflake Data Lead
Snowflake Data Lead at Wipro Technologies
As a Snowflake Data Lead, you will play a pivotal role in shaping the architecture, development, and operational excellence of Snowflake data platforms. You will drive collaboration across business and technical teams to deliver high-impact data solutions that enhance data accessibility, agility, and actionable insights.
Roles & Responsibilities:
- Lead the design, deployment, and optimization of Snowflake data architectures tailored to solve complex data ingestion, transformation, and analytics requirements.
- Build and maintain scalable, reliable data pipelines using Azure Data Factory (ADF), Snowflake, and Python, with attention to data quality and systemic robustness.
- Implement efficient data processing logic using Snowpark and Python, leveraging code modularity and maintainability best practices.
- Utilize Databricks for specialized data transformations and advanced analytics to support emerging data science and machine learning initiatives.
- Harness the capabilities of AI Copilots to accelerate coding tasks, debugging efforts, and pipeline optimizations, driving productivity and reducing time to delivery.
- Collaborate with data scientists, analysts, and engineering teams to align data platform capabilities with machine learning use cases and large-scale analytics needs.
- Monitor and tune data platform performance to balance cost-effectiveness with high availability and responsiveness.
- Champion implementation of version control with GitLab, enforce CI/CD pipeline integration, and ensure data security and compliance with organizational policies.
Required Skills:
- Advanced experience with Snowflake data warehousing solutions, including Snowpark for custom data processing flows.
- Extensive proficiency in Python programming, aimed at data integration, automation, and orchestration.
- Strong knowledge and practical experience with Azure Data Factory (ADF), designing complex data pipelines.
- Demonstrated skills in SQL for complex data transformations, query optimization, and analytical reporting.
- Hands-on use of AI Copilot technologies for enhancing development efficiency in coding, debugging, and process optimization.
Desirable Skills:
- Proven engineering focus with an emphasis on practical solutions rather than purely theoretical knowledge.
- Familiarity with GitLab workflows and setting up automated CI/CD pipelines for continuous delivery.
- Experience working with IDEs such as Visual Studio Code (VS Code) to support rapid development cycles.
- Knowledge of event-driven data streaming technologies, especially Apache Kafka.
- Understanding of NoSQL databases, including MongoDB, for hybrid data management scenarios.
At Wipro, we are devoted to empowering you to reinvent your career and refine your expertise in an environment enriched by innovation and purpose. Join us to contribute to transformative digital journeys, supported by a vibrant team investing in your growth and success.
.Net Core+Angular
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain.
- You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements.
- You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers.
- You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
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Technical and Professional Requirements
- Primary skills:Technology->Microsoft Technologies->.NET Frameworks,Technology->Reactive Programming->react JS,Technology->UI & Markup Language->ANGULARJS2
Preferred Skills
- .NET Frameworks
- ANGULARJS2
- react JS
Educational Requirements
MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech
AWS DevOps _ QLTY
Responsibilities
Strong working experience on AWS services – EKS, ECS, EC2, RDS, S3, Cloudwatch, Secrets Manager, Elasticsearch Service, Kinesis, VPC, Route 53, Direct Connect, etc.
- Strong working experience on AWS services – Developer Service –Code Commit , Code Build ,Code Pipeline, Code Deploy,CodeStar.
- Good Knowledge on the Integration of AWS Developer services with Devops Native Tools.
- Good Knowledge on the Server-less Service Lambda ,Function to integrate with AWS service and Also to trigger Cloud Native Tools.
- Good Understanding on the Concepts of HA ,DA ,Scalability and Elasticity on the AWS Services
- Should have experience with either Elasticsearch
- Should have experience with Docker and Kubernetes.
- Should have knowledge in automation tools like ansible, chef, puppet, terraform, cloudformation, etc.
- Ability to work on the agile model.”
Preferred Skills
- Application Security – ALL
- DevSecOps
- AWS Systems Manager
- Continuous Testing
Educational Requirements
Bachelor of Engineering
Restart With Infy (RWI) Program
Responsibilities
Key Responsibilities:
- Establish and evolve scalable automation frameworks by applying maintainable design patterns (e.g., modular architecture, page-object/screenplay where applicable), reusable components, coding standards, and version control practices to support multiple tools and tech stacks. • Define and track automation effectiveness and value by monitoring coverage, stability, execution time, and automation ROI; identify opportunities for test optimization, suite rationalization, and faster feedback cycles without compromising quality. • Drive quality governance by defining QA processes, entry/exit criteria, risk-based testing approaches, and quality metrics dashboards; proactively communicate quality status, risks, dependencies, and mitigation plans to stakeholders. • Strengthen test data practices by partnering with business, data, and environment teams to ensure the right data is available at the right time; coordinate data provisioning, refresh schedules, masking/compliance needs, and reconciliation across releases and environments.
- Operate effectively in a consulting delivery model by managing multiple projects and changing priorities, collaborating with distributed teams, and ensuring alignment with product owners, developers, and program stakeholders on scope, timelines, and quality outcomes. • Guide junior testers on automation best practices, TDM processes, and overall testing discipline across projects; provide mentorship on framework standards, code reviews, and reusable component design.
Technical and Professional Requirements
- 5+ years of experience in software testing with hands-on exposure in Test automation and at least one of the following mandatory skills: TOSCA, Pega testing, .Net/C#, Generative AI, ServiceNow Tester, Robotic Process Automation Testing, Playwright Testing (JavaScript/TypeScript), DTA, Life science testing, Data Warehouse testing, Test Data Management Consultant, Automation Consultant, Guidewire Automation, Test Environment Management, Python development, API Testing (API/RestAssured), Mainframe Testing, DTA payments and cards, SAP Testing, Java/Selenium, DTA ECS, Telecom, Performance Testing (Loadrunner/Jmeter/Dynatrace), Mobile Automation (Appium/Mobility) Testing, Microsoft Dynamic Testing, Oracle Testing, Salesforce (SDFC) testing, Cloud Testing (AWS/Azure/GCP).
Preferred Skills
- Selenium-Java
- Xamarin Test Cloud
- Oracle Talent Management
- ServiceNow Discovery
- RestAssured
Educational Requirements
Bachelor of Engineering
Azure DevOps Consultant _ QLTY
Responsibilities
Strong working experience on AWS services – EKS, ECS, EC2, RDS, S3, Cloudwatch, Secrets Manager, Elasticsearch Service, Kinesis, VPC, Route 53, Direct Connect, etc.
- Strong working experience on AWS services – Developer Service –Code Commit , Code Build ,Code Pipeline, Code Deploy,CodeStar.
- Good Knowledge on the Integration of AWS Developer services with Devops Native Tools.
- Good Knowledge on the Server-less Service Lambda ,Function to integrate with AWS service and Also to trigger Cloud Native Tools.
- Good Understanding on the Concepts of HA ,DA ,Scalability and Elasticity on the AWS Services
- Should have experience with either Elasticsearch
- Should have experience with Docker and Kubernetes.
- Should have knowledge in automation tools like ansible, chef, puppet, terraform, cloudformation, etc.
- Ability to work on the agile model
Preferred Skills
- AWS Database
- Continuous Testing
- AWS Systems Manager
Educational Requirements
Bachelor of Engineering