LEAD ADMINISTRATOR L2
Role Purpose
The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations
Do
- Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
- Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
Deliver
| No | Performance Parameter | Measure |
| 1 | Operations of the tower | SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management |
| 2 | New projects | Timely delivery Avoid unauthorised changes No formal escalations |
Insurance Consultant
Responsibilities
Masters Degree with Minimum 5 Years of Experience or Bachelor’s degree or foreign equivalent with Minimum 7 Years of experience required.
- Experience in the full System Development Life Cycle (SDLC) on a variety of technologies and platforms preferably in Property and Casualty and or Life Insurance
- 5 -12 Years’ experience in one or more of the following skills in P&C / Life Insurance domain –
- Scrum/Agile experience in a PO role or similar on an Agile Team environment.
- Excellent understanding of how to operate in an Agile Team setting.
- Strong collaboration skills
- Experience in Agile Poker, WSJF and similar Agile estimating tools.
- Successful track record of backlog refinement for a complex system implementation.
- Successful track record of quickly learning new complex systems.
- Practical knowledge of how to correctly assign story points.
- Demonstrated experience in User Story refinement.
- Proven record of minimal churning/re-work after Story is accepted by the PO.
- Familiarity with Good Documentation practices
- Must be able to translate business requirements into well-formed technical and system requirements
- Experience with modeling business processes, data flows, and workflow processes depicting relationships between Insurance data entities.
- Strong business consulting skills associated with complex IT system implementation spanning over 12-18 months.
- Strong oral & written communication skills, Business stakeholder management
- Must have performed business requirement analysis, use case modeling from a business analysis/consulting standpoint.
- Experience and desire to work in a management consulting environment that requires regular travel
Additional Responsibilities
Database/SQL experience/SQL expertise.
- Knowledge of ETL and Datawarehouse concepts and processes.
- Working exposure on policy and claims data migration.
- Prior experience working with tools like MicroStrategy, Tableau, and Qlik.
- Special combination of technical skill and business acumen, along with a high degree of confidence
Technical and Professional Requirements
- Primary skills:Domain->Insurance->Life Insurance
Preferred Skills
- Life Insurance
Educational Requirements
Bachelor of Engineering
Openshift Developer
Responsibilities
Design, develop, and deploy microservices-based applications on Kubernetes/OpenShift platforms
Build and manage containerized applications using Docker/Podman
Develop and maintain CI/CD pipelines using tools such as Jenkins, GitHub Actions, or GitLab CI
Automate deployment, scaling, and management of applications in OpenShift environments
Monitor and troubleshoot application performance, cluster health, and deployments
Work with DevOps teams to implement Infrastructure as Code (IaC) using tools like Terraform or Ansible
Configure and manage OpenShift features like routes, builds, services, operators, and security policies
Ensure application security, compliance, and best practices in cloud-native deployments
Collaborate with cross-functional teams including developers, testers, and cloud engineers
Maintain documentation for systems, processes, and configurations
Additional Responsibilities
Location: Pune, Bangalore
Experience: 5-10 yrs
Technical and Professional Requirements
Strong experience in Kubernetes (K8s) and Red Hat OpenShift
Proficiency in container technologies (Docker, Podman)
Experience with CI/CD tools (Jenkins, GitLab CI, Azure DevOps, etc.)
Hands-on experience with scripting languages (Bash, Python, or Shell scripting)
Familiarity with cloud platforms (AWS, Azure, or GCP)
Knowledge of microservices architecture and REST APIs
Experience with configuration management tools (Ansible, Helm charts)
Strong understanding of Linux/Unix systems
Experience in monitoring tools (Prometheus, Grafana, ELK stack)
Preferred Skills
- Kubernetes
- Outsystems
- Testing
Educational Requirements
Bachelor Of Comp. Applications,Bachelor Of Computer Science,Bachelor of Engineering,Bachelor Of Technology
.Net core Developer
Responsibilities
Responsibilities:
- Analyzing user requirements, envisioning system features and functionality.
- Design, build, and maintain efficient, reusable, and reliable .Net codes by setting expectations and features priorities throughout development life cycle
- Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development
- Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
- Understand Architecture Requirements and ensure effective Design, Development, Validation and Support activities
Skills:
- Min. 2 years of relevant experience
- In-depth knowledge of design issues and best practices
- Solid understanding of object-oriented programming
- Familiar with various design, architectural patterns and software development process.
- Experience with both external and embedded databases
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
Additional Responsibilities
- Good verbal and written communication skills
- Ability to communicate with remote teams in effective manner
- High flexibility to travel
Technical and Professional Requirements
.NET, ASP.NET, MVC, C#, WPF, WCF, SQL Server, Entity Framework
Preferred Skills
- .NET Core
Educational Requirements
Master Of Engineering,Master Of Technology,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
.Net Core Lead
Responsibilities
Responsibilities:
- Analyzing user requirements, envisioning system features and functionality.
- Design, build, and maintain efficient, reusable, and reliable .Net codes by setting expectations and features priorities throughout development life cycle
- Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development
- Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
- Understand Architecture Requirements and ensure effective Design, Development, Validation and Support activities
Skills:
- Min. 5 years of relevant .Net experience with team handling experience
- Must have design experience using best practices, Design Patterns, SDLC, OOP, OOD
- Must have experience in leading and mentoring teams
- Must be experienced in developing applications using SQL databases, schema, SQL queries
- Must be experienced in GIT and version control systems
- Must be skilled in Database constructs, schema design, SQL Server or Oracle, SQL Queries, query optimization.
- Must be hands-on experienced in MSTest or NUnit, Mocking frameworks, Jasmine, Karma, Cucumber
- Solid understanding of object-oriented programming
- Experience with both external and embedded databases
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
Additional Responsibilities
- Good verbal and written communication skills
- Ability to communicate with remote teams in effective manner
- High flexibility to travel
- Strong analytical, logical skills and team leading skills
Technical and Professional Requirements
.NET, ASP.NET, MVC, C#, WPF, WCF, SQL Server, Entity Framework
Preferred Skills
- .NET Core
Educational Requirements
Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
.Net Core Senior Developer
Responsibilities
Responsibilities:
- Analyzing user requirements, envisioning system features and functionality.
- Design, build, and maintain efficient, reusable, and reliable .Net codes by setting expectations and features priorities throughout development life cycle
- Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development
- Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
- Understand Architecture Requirements and ensure effective Design, Development, Validation and Support activities
Skills:
- Min. 3 years of relevant experience
- In-depth knowledge of design issues and best practices
- Solid understanding of object-oriented programming
- Familiar with various design, architectural patterns and software development process.
- Experience with both external and embedded databases
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
Additional Responsibilities
- Good verbal and written communication skills
- Ability to communicate with remote teams in effective manner
- High flexibility to travel
Technical and Professional Requirements
.NET, ASP.NET, MVC, C#, WPF, WCF, SQL Server, Entity Framework
Preferred Skills
- .NET Core
Educational Requirements
Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
Lean Ninja
Responsibilities
- Targeted Lean intervention and Opportunity Identification aligned to the defined goals in the
allocated programs. Facilitate design of solution and ensure identified opportunities are
realized.
- Contribute to creating new models, frameworks and toolkits, pilot the same and deploy across
organization.
- Ensuring the new modes aligned to needs of the assigned portfolio and help the portfolio to
meet their YOY commitments on efficiency improvement and client value.
Technical and Professional Requirements
Must have experience driving Lean and Six sigma based improvement programs in their previous
organization(s). Should be having the following knowledge and competency: exposed to AIML , AI platforms and Experience in power BI
- Lean Six Sigma Green/Black belt
- Knowledge of software development life cycle/Agile
- Knowledge of project management
- Data analytics basics using statistical methods and exposure to software like
R/Hadoop/SAS/Python
- Problem solving techniques
- Excellent communication skills
- Good understanding of Change management
Preferred Skills
- Lean based improvement methodology
- Green Belt
- Project Management
Educational Requirements
Bachelor of Engineering
Senior Technologist – Java Full Stack- Q2 FY 27
Responsibilities
- Design, develop, and implement scalable solutions using modern technologies.
- Build and maintain large-scale digital platforms, marketplaces, and data-driven applications.
- Work on complex engineering projects utilizing cloud-native architectures and distributed systems.
- Collaborate with cross-functional teams, architects, and fellow Power Programmers to deliver innovative solutions.
- Participate in end-to-end software development lifecycle activities in Agile environments.
- Develop high-performance data pipelines and data processing frameworks.
- Contribute to the architecture, design, coding, testing, and deployment of enterprise solutions.
- Co-create new products, platforms, and technology accelerators for clients.
- Engage with technology communities, open-source initiatives, and user groups.
- Continuously learn and upskill on emerging technologies and industry trends.
Key Technologies: Java, Springboot , Microservices, Cloud:DB-MYSQL/ORACLE/POST GRES,MONGO DB
Secondary Skills: KAFKA,REDIS,Monitoring tools(grafana/prometheus/dynatrace)
Technical and Professional Requirements
KAFKA,REDIS,Monitoring tools(grafana/prometheus/dynatrace)
Preferred Skills
- Java Full stack
Educational Requirements
Bachelor of Engineering
Senior Technologist – AI/GenAI-Q2 FY 27
Responsibilities
- Design and develop enterprise-grade Generative AI solutions using Python and modern AI frameworks.
- Build AI applications using LLMs, embeddings, prompts, function calling, tool usage, and agentic AI patterns.
- Implement Retrieval-Augmented Generation (RAG) pipelines for enterprise knowledge retrieval and generation use cases.
- Design end-to-end AI solutions covering:
o Data ingestion
o Data processing
o Retrieval
o Generation
o Evaluation
- Work with Agentic AI frameworks such as CrewAI, LangChain, LangGraph, LlamaIndex, AutoGen, and Langfuse.
- Apply prompt engineering strategies to improve LLM accuracy, reliability, and usability.
- Evaluate the suitability of fine-tuning vs RAG based on business and technical requirements.
- Support LLM fine-tuning workflows including instruction tuning and supervised fine-tuning.
- Manage data preparation for fine-tuning, including train/validation splits, data quality checks, and contamination prevention.
- Deploy AI workloads on cloud platforms such as Azure, AWS, or GCP.
- Containerize AI applications using Docker and work with basic Kubernetes concepts.
- Apply model engineering best practices for scalable, reliable, and production-ready AI systems.
Preferred Skills
- traditional ai ml
- Python
Educational Requirements
Bachelor of Engineering
Principal Technologist- Q2 FY 27
Responsibilities
This role focuses on our strategic clients who are embarking on digital initiatives. The roles require you to work closely with sales and delivery teams to drive solutions for large and complex programs, identify technology big bets, develop solution propositions around them, prototype and take them to market. This role requires to network and collaborate with CDO as well as Digital and business leaders of client organizations, develop viewpoints on industry and digital technology trends influencing enterprises.
- Design and develop enterprise-grade Generative AI solutions using Python and modern AI frameworks.
- Build AI applications using LLMs, embeddings, prompts, function calling, tool usage, and agentic AI patterns.
- Implement Retrieval-Augmented Generation (RAG) pipelines for enterprise knowledge retrieval and generation use cases.
- Design end-to-end AI solutions covering:
o Data ingestion
o Data processing
o Retrieval
o Generation
o Evaluation
- Work with Agentic AI frameworks such as CrewAI, LangChain, LangGraph, LlamaIndex, AutoGen, and Langfuse.
- Apply prompt engineering strategies to improve LLM accuracy, reliability, and usability.
- Evaluate the suitability of fine-tuning vs RAG based on business and technical requirements.
- Support LLM fine-tuning workflows including instruction tuning and supervised fine-tuning.
- Manage data preparation for fine-tuning, including train/validation splits, data quality checks, and contamination prevention.
- Deploy AI workloads on cloud platforms such as Azure, AWS, or GCP.
- Containerize AI applications using Docker and work with basic Kubernetes concepts.
- Apply model engineering best practices for scalable, reliable, and production-ready AI systems.
Preferred Skills
- Java Full stack
- Oracle BigData Appliance
- NodeJS
Educational Requirements
Bachelor of Engineering