Production Support – Java II

Responsibilities

Lead end-to-end production support for critical applications, ensuring high availability, performance, and reliability across distributed environments.
Own and manage major incidents, including impact assessment, triage, coordination with multiple teams, communication, and timely resolution.
Analyze recurring incidents and production issues to identify root causes and drive permanent fixes and preventive measures.
Define and implement production support standards, runbooks, and operational procedures aligned with ITIL best practices.
Collaborate with development and architecture teams to design supportable, scalable, and resilient solutions for new and existing applications.
Oversee change, release, and deployment activities to minimize production risk and ensure smooth transitions into live environments.
Monitor system health using appropriate tools, define alert thresholds, and proactively address performance and capacity issues.
Provide technical leadership and guidance to support teams, including mentoring, knowledge sharing, and continuous skills enhancement.
Partner with business stakeholders to understand service expectations, prioritize issues, and ensure adherence to SLAs and OLAs.
Prepare and present incident reports, trend analyses, and improvement recommendations to senior management and key stakeholders.

Minimum Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field (BTECH, BE, ME, MSC, BSC, BCA, MCA, MTECH).
8–15 years of hands-on experience in production support or application support roles within enterprise environments.
Strong expertise in production operations and support processes, including incident, problem, and change management.
Proven experience applying ITIL principles in day-to-day production support and service management activities.
Demonstrated ability to troubleshoot complex issues across distributed systems and coordinate resolution with multiple teams.
Solid understanding of service-level management, monitoring, and escalation procedures in high-availability environments.

Technical and Professional Requirements

Primary skills:Java,Process->Maintenance and Production Support process->PLM Production Support process,Springboot,Technology->Java->Core Java,Technology->Microservices->Microservices API Management

Preferred Skills

Java
Springboot
Core Java
Microservices API Management
PLM Production Support process

Educational Requirements

Master Of Engineering,Master Of Technology,MCA,MTech,Bachelor of Engineering,Bachelor Of Technology,BCA,BTech

GIS Testing/Validation Lead

Responsibilities

-Develop, update and maintain accurate geospatial datasets and maps

-Perform spatial analysis to support business and project requirements

-Ensure data quality, consistency and compliance with defined GIS standards

-Collaborate with business, engineering and project teams to understand GIS needs

-Adhere to project timelines, SLAs and documentation standards

-Participate in reviews, audits and continuous improvement initiatives

-Strong analytical and problem-solving mindset

-High attention to detail and commitment to data accuracy

-Ability to work independently as well as part of a team

-Adaptability to changing requirements and priorities

-Ownership, accountability and proactive attitude

-Willingness to learn new GIS technologies and best practices

-Ability to clearly explain GIS concepts and analysis to non-technical stakeholders

-Effective written communication for reports, documentation and process guides

-Strong collaboration and stakeholder management skills

-Confident in participating in meetings, discussions and knowledge-sharing sessions

-Ability to raise risks, issues and dependencies in a timely and professional manner

Additional Responsibilities

Good to have skills:

SQL, API Testing, Test Automation, CI/CD, Spatial Databases

Technical and Professional Requirements

-Proficiency in GIS tools such as ArcGIS, QGIS, Smallworld or equivalent platforms

-Strong understanding of spatial data models, projections, coordinate systems, and geodatabases

-Experience with spatial analysis, geoprocessing, and map creation

-Knowledge of SQL and working with spatial databases (PostGIS, Oracle Spatial, SQL Server)

-Ability to work with multiple data formats (shapefiles, raster, CAD, GPS data, GeoJSON)

Preferred Skills

GIS Tools MapInfo Professional
Verification & Validation

Educational Requirements

Bachelor of Engineering

Production Support – .Net

Responsibilities

A day in the life of an Infoscion

As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction.

Design, develop, and maintain end-to-end .NET full stack applications, from backend services to responsive front-end interfaces.

Implement RESTful APIs and business logic using .NET technologies, ensuring performance, scalability, and security.

Build and enhance user interfaces using Angular and/or ReactJS, following modern UI/UX and responsive design practices.

Design and optimize SQL queries, stored procedures, and database schemas to support application features and performance needs.

Participate in the full SDLC using Agile methodologies, including backlog refinement, sprint planning, daily stand-ups, and retrospectives.

Set up and maintain CI/CD pipelines to automate build, test, and deployment processes for reliable and frequent releases.

Write clean, maintainable, and testable code, adhering to coding standards, best practices, and code review processes.

Troubleshoot and resolve complex technical issues across the stack, performing root cause analysis and implementing long-term fixes.

Collaborate with cross-functional teams (Product, QA, DevOps, UX) to refine requirements and deliver high-quality features on time.

Mentor junior developers, share best practices, and contribute to continuous improvement of architecture and development processes.

Minimum Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field (BTech, BE, MTech, ME, MSc, MCA, BCA).

5–8 years of hands-on experience developing applications using .NET full stack technologies.

Strong proficiency in building web applications with Angular and/or ReactJS.

Solid experience with relational databases and SQL, including writing and optimizing queries.

Practical experience working in Agile development environments.

Experience with CI/CD concepts and tools for automated build and deployment.

Proven ability to analyze requirements, design solutions, and deliver high-quality, production-ready code.

Technical and Professional Requirements

Primary skills:.Net->.Net Cloud,.Net->.Net Core,.Net->.Net Full Stack,Process->Maintenance and Production Support process->PLM Production Support process,Technology->.NET application Support->.NET application development, Support,Technology->SAP Technical->SAP TAO->Tools

Preferred Skills

PLM Production Support process
.Net Cloud
.Net Core
.Net Full Stack
.NET application development
Support
Angular X (2
4
5
6
7
8
9
11
12
14
18
Angular 8

Educational Requirements

MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech

Adms Specialist

Responsibilities

Lead the end-to-end design, implementation, integration, and support of ADMS capabilities aligned to electric utility operational needs.

Serve as the subject matter expert across SCADA, DMS, OMS, GIS, and EMS workflows, ensuring consistent operational processes and system interoperability.

Define functional and technical requirements, use cases, and operating procedures for real-time distribution operations and control room functions.

Drive integration design between ADMS and upstream/downstream systems (SCADA/EMS, OMS, GIS), including data models, interfaces, and event/telemetry flows.

Ensure grid reliability and operational efficiency by optimizing alarms, events, switching, tagging, and outage/restoration processes across platforms.

Lead system configuration, validation, and commissioning activities; support go-live readiness, cutover planning, and hypercare stabilization.

Coordinate testing strategy and execution (SIT/UAT), including scenario-based operational testing for outages, switching, and abnormal grid conditions.

Troubleshoot production issues, perform root-cause analysis, and implement corrective/preventive actions to improve system stability and performance.

Collaborate with stakeholders to prioritize enhancements, manage change requests, and ensure solutions align with digital transformation roadmaps.

Provide technical leadership and mentorship, guiding cross-functional teams and vendors to deliver high-quality outcomes on schedule.

Additional Responsibilities

About the Job:

Join a team shaping the future of electric utility operations through modern, resilient, and data-driven grid control. In this role, you’ll act as an SME and lead partner to operations, engineering, and IT teams to design, implement, integrate, and support Advanced Distribution Management System (ADMS) solutions. You’ll work across SCADA, DMS, OMS, GIS, and EMS ecosystems to improve grid reliability, accelerate restoration, and enable digital transformation initiatives. If you enjoy solving complex operational challenges, translating utility needs into scalable system capabilities, and guiding stakeholders through change, you’ll find this role both impactful and rewarding. You’ll help deliver measurable outcomes—safer operations, improved situational awareness, and higher efficiency—while fostering a collaborative culture that values ownership, continuous improvement, and practical innovation.

Technical and Professional Requirements

Strong functional and integration experience across DMS, OMS, and GIS, including alignment of network model, outage model, and operational processes.

Experience designing and implementing ADMS integrations, including interface specifications, data mapping, and operational validation of end-to-end flows.

Demonstrated leadership as an SME/lead on utility transformation programs focused on reliability, efficiency, and modernization outcomes.

Expertise in operational testing methodologies, scenario design, and control-room readiness for ADMS/SCADA/OMS deployments.

Ability to define and improve KPIs and operational performance measures (e.g., restoration efficiency, alarm quality, situational awareness).

Experience working with vendor platforms and coordinating multi-team delivery across IT/OT boundaries.

Integration architecture, API/Web services, Data modeling, SQL, ITIL/Incident management.

Preferred Skills

SCADA
SAP DMS

Educational Requirements

Bachelor of Engineering

Production Support – .Net II

Responsibilities

Key Responsibilities:

Lead the design and development of end-to-end .NET full stack applications, ensuring high performance, scalability, and maintainability.
Architect and implement RESTful APIs and backend services using .NET technologies, integrating securely with front-end applications.
Drive front-end development using Angular and React, delivering responsive, user-friendly, and accessible interfaces.
Design, optimize, and maintain SQL database schemas, queries, and stored procedures to support application requirements.
Collaborate with product owners, business analysts, and stakeholders to understand requirements and translate them into technical solutions and work breakdowns.
Provide technical leadership to the team, perform code reviews, enforce coding standards, and promote best practices across the stack.
Oversee the full software development lifecycle (SDLC), including estimation, planning, development, testing, deployment, and support.
Identify risks, dependencies, and technical challenges early and propose effective mitigation strategies.
Mentor and guide junior and mid-level developers, fostering a culture of learning, ownership, and collaboration.
Work closely with QA and DevOps teams to ensure smooth integration, automated testing, and reliable deployments.
Document technical designs, architectural decisions, and implementation details to ensure knowledge sharing and maintainability.
Continuously evaluate and recommend improvements in tools, frameworks, and processes to enhance productivity and quality.

Minimum Qualifications:

Bachelor’s or Master’s degree in BTECH, BSC, BE, BCA, MTECH, MCA, or ME from a recognized institution.
8–15 years of hands-on experience in designing and developing applications using .NET full stack technologies.
Strong proficiency in .NET (Framework/Core) for building web applications, APIs, and backend services.
Proven experience developing complex front-end applications using Angular and/or React.
Solid experience with SQL databases, including writing complex queries, performance tuning, and database design.
Demonstrated ability to work across the full stack (UI, API, database) and deliver production-grade solutions.
Experience working in collaborative, cross-functional teams following structured SDLC or agile methodologies.

Technical and Professional Requirements

Primary skills:.Net->.Net Cloud,.Net->.Net Core,.Net->.Net Full Stack,Process->Maintenance and Production Support process->PLM Production Support process,Technology->.NET application Support->.NET application development, Support,Technology->SAP Technical->SAP TAO->Tools

Preferred Skills

PLM Production Support process
.Net Cloud
.Net Core
.Net Full Stack
.NET application development
Support
Angular X (2
4
5
6
7
8
9
11
12
14
18
Angular 8

Educational Requirements

MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech

CCandB Testing/Validation Lead

Responsibilities

Lead and oversee end-to-end testing for utility billing implementations, ensuring accurate and compliant billing outcomes.

Collaborate with cross-functional teams to develop test strategies, execute functional validation, manage defects, and support release readiness.

Drive quality through effective test planning, billing process validation, stakeholder coordination, team mentoring, and comprehensive reporting.

Additional Responsibilities

Bachelor’s degree in engineering or equivalent, with 4–15 years of experience in Quality Engineering focused on Utility Billing and Functional Testing. Strong expertise in test planning, functional validation, defect management, and coordinating testing activities to ensure quality delivery within project timelines.

Technical and Professional Requirements

Proven experience leading testing teams, mentoring team members, and managing large-scale utility billing releases. Strong stakeholder management skills, expertise in UAT coordination, release signoffs, and a track record of driving improvements in testing processes, quality reporting, and delivery predictability.

Preferred Skills

Utilities Distribution – Metering & Invoicing
Functionality Testing Technology

Educational Requirements

Bachelor of Engineering

.Net Full Stack