Lean Ninja – JL6
Responsibilities
- Independently lead portfolio-level Lean, value stream and opportunity discovery interventions, translating current-state waste, bottlenecks and variability into AI-first future-state operating models.
- Create and govern transformation roadmaps that combine Lean, Six Sigma, GenAI, process transformation RPA / workflow automation, analytics, dashboards and change adoption.
- Act as SME and advisor to senior leadership, process excellence leaders, project leaders, sponsors and practitioners on Lean, Six Sigma and AI-enabled process transformation.
- Build, pilot and institutionalize scalable frameworks, toolkits, assessment models, prompt libraries, value stream templates, automation qualification logic and governance assets.
- Help allocated units meet YOY efficiency, client value and quality commitments through structured benefit realization, controls and adoption management.
- Lead knowledge management for the Lean repository and continuously upgrade it with standardized, reusable and AI-enabled assets.
- Convert intervention and operational data into insights, themes, executive narratives and action plans using dashboards, analytics and stakeholder review cadences.
- Ensure responsible, secure and human-centered use of GenAI and automation by embedding risk checks, usage guardrails, validation loops and adoption readiness into solution design.
Technical and Professional Requirements
- Strong understanding of Waterfall, Agile, SAFe, ITIL, ITSM and project / service management tools; ability to tailor Lean interventions to delivery context.
- Working knowledge of GenAI-enabled productivity, prompt engineering basics, knowledge workflows, AI-assisted analysis, workflow automation and automation qualification.
- Ability to define Lean + automation + GenAI operating models, including opportunity pipeline, prioritization, business case, controls, metrics, ownership and adoption plan.
- Advanced problem solving, statistical thinking, data storytelling and data visualization; Power BI and analytics toolkit exposure preferred.
- Strong senior stakeholder management, consulting orientation, facilitation, executive communication and change management capability.
- Awareness of responsible AI principles, risk management, data privacy, security and human-in-the-loop validation for AI-assisted process changes.
Preferred Skills
- Lean based improvement methodology
- Master Black Belt
- Generative AI – Basic
Educational Requirements
Bachelor of Engineering
Senior Regional Manager – Security
Responsibilities
1. Deployment of Security staff
The Regional Manager – Security will identify the right vendor source and quality contract manpower, monitor adherence to related regulatory processes, initiate and monitor training programs on fire-fighting, disaster recovery management and security procedures and deploy SSOs various areas / sectors / campuses in the location in order to ensure optimum Security coverage on a 24/7 basis.
2. Employee / Visitor related services
The Regional Manager – Security will monitor movement of VIPs, resolve employee queries / escalations, design appropriate security plan for VIP visits at the location, partner with government, local authorities and other departments within the company to overcome the situation (such as arrangement for law enforcement, traffic clearance, police, etc.) in order to ensure smooth personnel movement in the campus and ensure resolution of security related issues.
Preferred Skills
- TrendMicro Interscan web security Virtual appliance
Educational Requirements
Bachelor of Engineering
Client Solution Manager-JL6-CSG
Responsibilities
- Collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning.
- Design and present compelling network solutions that address customer challenges and business objectives, utilizing clear and concise communication.
- Develop and deliver impactful presentations and demonstrations to showcase our network solutions, leveraging your presentation skills.
- Work closely with internal teams (engineering, marketing) to develop proposal responses/solution documents.
- Stay up to date on the latest network technologies and industry trends through continuous learning.
- Participate in industry events and conferences to build relationships and generate new leads, utilizing your strong interpersonal skills and client
relationship building abilities.
Preferred Skills
- Point of Sale Systems
- Sales Planning
- Processes
Educational Requirements
Bachelor of Engineering
ALLY – BDE – CSG
Responsibilities
To perform competitor analysis for the segment of account, client introduction, provide analysis and ground
intelligence, prepare customer maps of named customers, support the engagement manager in contract
negotiations, to identify right contacts in the client organizations and to inform IBU/ HBU engagement manager
about customer complaints on project delivery WITH THE OBJECTIVE OF leveraging Infosys’ first-hand experience
against competitors, demonstrating business value to the client, growing accounts and minimizing revenue leakage
WITHIN the boundaries of company policies and guidelines.
Preferred Skills
- Sales Planning
- Sales Execution
Educational Requirements
Bachelor of Engineering
Cramer Developer/Designer
Responsibilities
- 3+ years of experience in working with Telecom clients in the role of senior developer/lead.
- Must have expertise in the Amdocs Cramer (ARM) suite of applications and its modules for Cramer 9 or ARM 10 and above.
- Strong knowledge and Implementation experience in ARM modules mainly in Resource Manager, Service Fulfilment Adapter, Task Engine, Delivery Engine, Metadata Manager and Amdocs Universal Activator.
- Candidate should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices in Telecom area like Frameworks (eTOM, TAM, SID)
- Should have expertise in Software development principles using JAVA/J2EE, SQL/PLSQL, Unix and Weblogic
- Must have expertise in telecom services like Ethernet with CoS, IPTV and Internet.
- Must have experience in design and development of ARM metadata for network inventory and task engine modules.
- Experience in handling bulk data inventory creation using scripts.
- Act as a single point of contact (SPOC) to act as a bridge between client and delivery team and manage onshore and offshore teams.
- Experienced in developing CI/CD pipelines for delivery of projects.
- Should possess lead qualities and must have experience in leading team of consultants / designers to achieve stated project / program goals.
- Experienced in the areas of BSS/OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements.
- Should have experience in defining the process, business requirements and system requirements in Fulfillment area of Telecom process.
- Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills.
- Experience in integration with context of Order fulfilment (CRM, Inventory, SCM, WFM, etc.) with understanding around integration protocols like SOAP, REST, XML, JMS, JSON, etc.
Additional Responsibilities
Experience: 5 to 15 years
Location: PAN India
Technical and Professional Requirements
- Primary skills:Domain->Telecom->Network Inventory Planning & Management,Technology->CRM->Amdocs
Preferred Skills
- Amdocs Cramer
Educational Requirements
Master Of Engineering,MTech,Bachelor of Engineering,Bachelor Of Technology
Associate Manager – Client Services- CSG- SM
Responsibilities
- Collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning.
- Design and present compelling network solutions that address customer challenges and business objectives, utilizing clear and concise communication.
- Develop and deliver impactful presentations and demonstrations to showcase our network solutions, leveraging your presentation skills.
- Work closely with internal teams (engineering, marketing) to develop proposal responses/solution documents.
- Stay up to date on the latest network technologies and industry trends through continuous learning.
- Participate in industry events and conferences to build relationships and generate new leads, utilizing your strong interpersonal skills and client
relationship building abilities.
Preferred Skills
- Sales Execution
Educational Requirements
Bachelor of Engineering
Oracle EPM Consultant
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
- You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
- You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
- Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
- Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
- Good knowledge on software configuration management systems
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Understanding of the financial processes for various types of projects and the various pricing models available
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Client Interfacing skills
- Project and Team management
Technical and Professional Requirements
- We are looking for candidates having a minimum of 2+ years of experience in implementing or supporting Oracle EPM cloud and/or Hyperion Modules
- Experience in implementing one or more of Oracle EPM cloud suite of products such as Enterprise Planning and Budgeting Cloud (EPBC), Financial Consolidation and Close ( FCC), Profitability and Cost Management (EPCM), Account Reconciliation Cloud (ARC), Tax Reporting cloud (TRC), Enterprise Data Management Cloud (EDMC), Narrative Reporting Cloud etc
- The candidates should have the ability to appreciate user requirements in EPM and Finance domain and convert them into design specs and architecting solutions.
- We also consider candidates having experience in the area of end-to-end Hyperion EPM Implementation, Architecting including Installation and application Design are preferred.
Preferred Skills
- Hyperion Administration
- Financial Consolidation and Close Cloud (FCCS)
- Hyperion Financial Planning (HFM)
- Hyperion Planning
- Oracle Hyperion
Educational Requirements
Master of Science (Technology),Master Of Comp. Applications,Master Of Engineering,Master Of Technology,Bachelor Of Comp. Applications,Bachelor Of Science (Tech),Bachelor of Engineering,Bachelor Of Technology
Client Solution Lead- CRL- CSG
Responsibilities
- Collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning.
- Design and present compelling network solutions that address customer challenges and business objectives, utilizing clear and concise communication.
- Develop and deliver impactful presentations and demonstrations to showcase our network solutions, leveraging your presentation skills.
- Work closely with internal teams (engineering, marketing) to develop proposal responses/solution documents.
- Stay up to date on the latest network technologies and industry trends through continuous learning.
- Participate in industry events and conferences to build relationships and generate new leads, utilizing your strong interpersonal skills and client
relationship building abilities.
Preferred Skills
- Processes
Educational Requirements
Bachelor of Engineering
Mainframe MQ System Administrator
Responsibilities
- Administration and maintenance of MQ Infrastructure running on z/OS platform
- Designing MQ message flows in collaboration with Development teams, configuring and delivering MQ environments best in class
- Define, maintain and monitor Queue Managers, MQ Objects, channels and queues on Mainframe
- Perform problem diagnostics and resolution. Contribute to root cause investigation
- Work with the IBM support in opening the PMR’s and resolving them on need basis
- Perform peer review of change events, assessing impacts and risks
- Develop and improve MQ health check processes and methods, striving for improvement to both systems and the environment
- Handling MQ compliance security
- Provide on call support 24*7 for MQ infrastructure
Additional Responsibilities
- Knowledge on advanced massage security
- Application Programming experience using IBM MQ
Technical and Professional Requirements
- 6+ years of working experience as Mainframe MQ administration in data sharing environments
- Good experience in installing, configuring, and maintaining an IBM MQ running on z/OS and its associated components using SMP/E
- Working experience on Cluster queue Managers, Queue sharing groups, MQ utilities and Traces
- Knowledge about MQ channel encryption and MQ security
- Experience with setting up new channels for external partners
- Experience guiding and supporting Application developers to develop messaging flows
- Capable of planning for and supporting Disaster recovery exercises
- Excellent interpersonal and communication skills
- Able to work both as individual and as a team member with other subject matter experts
- Knowledge about RACF system and definition of MQ profiles to support overall MQ security and compliance requirement
Preferred Skills
- MQSeries on Mainframe
Educational Requirements
Master Of Engineering,Master Of Technology,MCA,Bachelor Of Engineering,Bachelor Of Technology,BCA
Site Reliability Engineer – QLTY
Responsibilities
Evaluate and ensure availability of components within their teams and identify how to bring all services within SLO (99.XX)
- Monitor systems for implemented automation and set SLI/SLOs along with respective stakeholders.
- Implementation of observability platform
- Review all ownership data and ensure it is current and complete.
- Review volume and accuracy of bugs assigned to the team and identify opportunities to improve automated triage.
- Identify CFBT (Customer Flow Based Testing) eligible flows, develop CFBT tests and train the team on how to write and maintain them.
- Lead post postmortems for any P1 or greater incidents during the rotation. Train the team on distributed problem management process.
- Operations and Design Consultation for driving high reliability.
- Emergency Incident Response with action-oriented postmortem/RCA/Incident debriefs.
- Driving continuous improvement through toil reduction and automation.
- Application Performance and availability analysis
Preferred Skills
- Site Reliability Engineering(SRE)
- Continuous Testing
Educational Requirements
Bachelor of Engineering