Change Management Consultant
Responsibilities
Apply structured change management methodologies to lead change activities, assess change impacts, and develop tailored strategies that maximize adoption and minimize resistance
- Collaborate closely with project teams to embed change management into project plans, ensuring alignment across initiatives and supporting seamless execution
- Work with key change sponsors, coach senior leaders and C-level executives in their sponsor roles, and provide direct support to frontline managers and supervisors during transitions
- Identify, analyze, and mitigate change-related risks; proactively manage anticipated resistance to ensure smooth adoption and stakeholder alignment
- Create actionable change deliverables such as stakeholder analyses, communication plans, and training plans. Develop engaging communication collaterals including emailers, banners, videos, and posters to support awareness and engagement
- Support training efforts, define and track change KPIs, build adoption dashboards, monitor progress, and manage governance of change activities to ensure accountability and continuous improvement
Additional Responsibilities
Hyd Preferred, Hiring PAN India
Technical and Professional Requirements
Overall experience of 6–7 years, with at least 3–4 years of hands-on involvement in managing transformation projects across business or technology domains
- Master’s degree with excellent verbal and written communication skills, and the ability to clearly articulate messages to diverse audiences
- Ability to influence stakeholders towards a common vision and maintain strong relationships with clients and project managers
- Proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Power BI, Visio); familiarity with creative tools like Adobe Acrobat, Captivate, Articulate, etc. is a plus
- Exposure to domains such as CPG, Retail, Manufacturing, and Financial Services is desirable, along with a strong inclination towards technology-enabled change (e.g., automation, AI)
- Demonstrated ability to manage time and multiple commitments/projects simultaneously, work effectively with geographically dispersed teams, and contribute to a collaborative team culture
Preferred Skills
- Organization Change Management
Educational Requirements
Bachelor of Engineering
Payments and Cards Testing Consultant
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment.
- You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues.
- You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms.
- You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance.
- You would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
Job Locations : Bangalore, Chennai, Hyderabad, Pune , Noida, Chandigarh
Technical and Professional Requirements
- Primary skills:Domain->Banking->Commercial Banking,Domain->Banking->Consumer Banking,Domain->Capital Markets->Capital Markets – Basics,Domain->Cards and Payments – Payment System->Global PayPlus,Domain->Cards and Payments->Payments Business Analysis,Technology->Cards and Payments – Payment Messaging->SWIFT,Technology->Finacle-Core-Payments->SWIFT
Preferred Skills
- Core Banking
- Capital Markets – Basics
- SWIFT
- Payments Business Analysis
- Global PayPlus
Educational Requirements
Bachelor of Engineering
UtilitiesConsultant_FY27Q2
Responsibilities
Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
- Awareness of latest technologies and trends
- Logical thinking and problem-solving skills along with an ability to collaborate
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
Technical and Professional Requirements
Primary Skill:
Oracle CC&B (OUAF)
C2M, MDM
CIS
Preferred Skills
- CC&B
Educational Requirements
Master Of Engineering,MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech
ServicesConsultant_FY27Q2
Responsibilities
Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
- Good knowledge on software configuration management systems
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Understanding of the financial processes for various types of projects and the various pricing models available
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Client Interfacing skills
- Project and Team management
Technical and Professional Requirements
Primary Skills:
1.Passenger Reservation/Booking
- Passenger Name Record processing
- Ticketing
- NDC
- One Order
- Modern Airline Retailing
- Payment settlement
- IATA HOT file processing
- Revenue accounting
- Interlining
Preferred Skills
- Airlines
- Hospitality
- Travel and Tourism
Educational Requirements
Master Of Engineering,MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech
Apriso Expert
Responsibilities
Architect & Enhance MES Solutions: Understand Delmia Apriso architecture and contribute to design and enhancements.
Managed Services Support: Handle APRISO support tickets/incidents as per SLA in coordination with offshore teams.
Root Cause Analysis & Optimization: Solve recurring issues and suggest process improvements.
Process Assessment & Consulting: Identify improvement areas and recommend technology solutions.
Technical and Professional Requirements
Expertise in Manufacturing Execution Systems (MES) – preferably Delmia Apriso.
Strong knowledge of SQL, .NET, Java.
Experience in Manufacturing IT applications and Supply Chain Operations.
5+ years in requirements gathering, architecture, and process detailing.
Hands-on experience in MES implementation (Delmia Apriso suite).
Integration with ERP, PLM, and shop floor systems.
Knowledge of software development lifecycle, database concepts, and integration design.
Strong analytical, communication, and project management skills.
Willingness to travel for consulting engagements.
Preferred Skills
- Apriso
Educational Requirements
Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
.Net + Angular Senior Developer
Responsibilities
Responsibilities:
- Analyzing user requirements, envisioning system features and functionality.
- Design, build, and maintain efficient, reusable, and reliable .Net codes by setting expectations and features priorities throughout development life cycle
- Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development
- Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
- Understand Architecture Requirements and ensure effective Design, Development, Validation and Support activities
Additional Responsibilities
Competencies:
- Good verbal and written communication skills
- Ability to communicate with remote teams in effective manner
- High flexibility to travel
Technical and Professional Requirements
Skills:
- Min. 3 years of relevant experience
- In-depth knowledge of design issues and best practices
- Solid understanding of object-oriented programming
- Familiar with various design, architectural patterns and software development process.
- Experience with both external and embedded databases
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
Preferred Skills
- .Net
- C#
- .Net Core
- Angular JS
Educational Requirements
Master of Computer Science,Master Of Engineering,Master Of Science,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
Python Network Automation and CPE Tester
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
- You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
- You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
- Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Technical and Professional Requirements
Technology->Automated Testing->Selenium-Python,Technology->Mobile Testing->BDD, TDD, ATDD for Mobile Test Automation->Robot Framework,Technology->OpenSystem->Python – OpenSystem->Python,Technology->Testing Technologyes->Test Automation Technology
Preferred Skills
- Selenium-Python
- BDD
- TDD
- Robot Framework
- Python
- Test Automation Technology
Educational Requirements
Master Of Comp. Applications,Master Of Technology,Bachelor Of Comp. Applications,Bachelor of Engineering,Bachelor Of Technology
Avaya NICE CXone Developer
Responsibilities
Design, develop, and maintain IVR applications using Avaya and NICE CXone platforms.
Create, modify, and optimize NICE CXone Studio scripts to support various customer experience workflows.
Integrate IVR flows with REST APIs for real-time data retrieval and system communication.
Collaborate with business teams to understand requirements and translate them into scalable IVR solutions.
Troubleshoot and resolve IVR, routing, or call flow issues proactively.
Work closely with cross-functional teams including Operations, QA, Telecom, and Customer Experience.
Provide documentation, version control, and technical support for all IVR-related deployments.
Ensure solutions adhere to best practices related to performance, security, and compliance.
Preferred Skills
- Avaya
- Avaya-VoIP
Educational Requirements
Master Of Engineering,Master Of Science,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology
Amazon connect Engineer
Responsibilities
Key Responsibilities
Amazon Connect & IVR Development
- Design and implement IVR (Interactive Voice Response) and Chat Contact Flows using Amazon Connect
- Configure and manage queues, routing profiles, hours of operation, and security profiles
- Develop and optimize call flow logic to enhance customer experience and reduce call handling time
- Implement advanced features such as callback functionality, dynamic routing, and escalation paths
Amazon Lex & Conversational AI
- Design and configure Amazon Lex Bots for voice and chatbot interactions
- Integrate Lex bots with Amazon Connect for automated call handling and self-service use cases
AWS Integration & Backend Development
- Develop serverless integrations using:
o AWS Lambda (business logic & orchestration)
o DynamoDB (data persistence)
o S3 (data storage and retrieval)
- Implement API-based integrations using API Gateway for external system connectivity
- Enable dynamic routing and personalization using customer data and backend systems
Technical and Professional Requirements
Core Experience
- 2–5 years of experience in Amazon Connect development and AWS ecosystem
- Strong hands-on experience in:
o Amazon Connect (mandatory)
o Contact flow and IVR design
o Queue and routing configuration
Technical Skills
- AWS Services:
o Amazon Connect
o AWS Lambda
o DynamoDB
o S3
o API Gateway
o IAM
- Conversational AI: Amazon Lex
- Integration: REST APIs, CTI integrations with CRM tools
- Scripting/Programming: Basic knowledge of Python (preferred)
Nice-to-Have Skills
- Experience with CloudFormation or Terraform
- Knowledge of Amazon Connect CCP customization / Agent Workspace enhancements
- Exposure to CloudFront, Cognito is an added advantage
Preferred Skills
- IVR Concepts
- Python
Educational Requirements
Master Of Comp. Applications,Master Of Engineering,Master Of Technology,Bachelor Of Comp. Applications,Bachelor Of Engineering,Bachelor of Engineering
Java Devoloper
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
- You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
- You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
- Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Technical and Professional Requirements
- Primary skills:Technology->Java->Core Java,Technology->Java->Java – ALL
Preferred Skills
- Java – ALL
- Springboot
Educational Requirements
Master Of Comp. Applications,Master Of Engineering,Master Of Science,Master Of Technology,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology