Associate Security Officer
Responsibilities
Review of entire Smart campus security operations from the start-of-the-art command center located in campus • Monitor and review security for perimeter, buildings, critical areas and critical systems within campus. • Monitor and review security operations through various security management tools like CCTV, access control systems, PA systems, etc., provide new system/technology solutions to cover the gaps in operations. • Perform analytics based on campus data for improving operations. • Develop and implement policies and procedures for effective management of security in campus. • Support in implementation of Integrated Security and Surveillance project/solutions • Share learnings and ideas based on operations review with the design team for continuous improvement and with other campuses • Review & provide inputs of Security system AMCs for uninterrupted support of security system/technology. • Manage and deliver highest standard of security for the campus • Build/Manage the Security Command Center team Responsibilities: Review of entire Smart campus security operations from the start-of-the-art command center located in campus • Monitor and review security for perimeter, buildings, critical areas and critical systems within campus. • Monitor and review security operations through various security management tools like CCTV, access control systems, PA systems, etc., provide new system/technology solutions to cover the gaps in operations. • Perform analytics based on campus data for improving operations. • Develop and implement policies and procedures for effective management of security in campus. • Support in implementation of Integrated Security and Surveillance project/solutions • Share learnings and ideas based on operations review with the design team for continuous improvement and with other campuses • Review & provide inputs of Security system AMCs for uninterrupted support of security system/technology. • Manage and deliver highest standard of security for the campus • Build/Manage the Security Command Center team
Preferred Skills
- FWW
- Customer XPS
Educational Requirements
Bachelor of Engineering
Learning and Development
Responsibilities
- Provide strategic and people leadership to a team of professional skills development faculty
- Act as a trusted learning advisor to Business Unit and teams
- Lead the conceptualization, design, and execution of enterprise level professional skills and leadership development programs
- Personally facilitate and deliver advanced learning interventions for senior professionals, managers, and leaders
- Drive continuous improvement, innovation, and relevance of professional skills offerings in line with evolving business needs
- Ensure measurable business impact and high learner engagement across all programs
Preferred Skills
- Learning Strategy
Educational Requirements
Bachelor of Engineering
Associate consultant- Taxation Domain
Responsibilities
Studying Finance Act changes pertaining to Direct Tax and preparation of list of changes required in draft forms.
Interacting with Income Tax officers on daily basis for discussion of utility changes, clarification regarding any notification/order/circular issued & other matters.
Support in designing & development of Income tax returns and forms utility.
Participating in executing work within a group by assisting, by delivering work effectively and teaming with tax professionals
Supporting & handling administrative responsibilities allocated.
Conduct the engagements in professional manner and in accordance with client expectations and as defined by terms and conditions.
Exhibit positive attitude and demonstrate willing to learn.
Provide timely and high-quality services and work products that meets client expectations.
Use electronic working papers efficiently including various software applications and sources of knowledge in an appropriate manner.
Acquire and demonstrate competence in technical knowledge and compliance process and keep self up to date with the changes.
Wherever applicable, thoroughly check documents and make available for future use.
Proficient in MS word, MS-Excel and PowerPoint.
Preferred Skills
- Financial Accounting
Educational Requirements
Chartered Accountant
Five9 Contact Center & Microsoft Teams Telephony Administrator
Your Role
As a Five9 Contact Center & Microsoft Teams Telephony Administrator, you will be responsible for managing, supporting, and optimizing enterprise contact center and cloud telephony solutions, with a primary focus on Five9 VCC, Microsoft Teams Voice, and enterprise VoIP platforms. You will ensure seamless communication services, high system availability, and an exceptional end-user experience across global business environments.
- Provide Tier 2/3 support for Five9 VCC and enterprise contact center platforms, ensuring timely resolution of user and agent issues.
- Manage agent onboarding, offboarding, role assignments, and configuration within Five9 VCC environments.
- Troubleshoot and resolve call quality, audio, connectivity, SIP, and call routing issues impacting end users.
- Analyze call logs, usage trends, performance metrics, and audit reports to identify operational risks and optimization opportunities.
- Administer Microsoft Teams Admin Center and Office 365 telephony services, including dial plans, calling policies, voice routing, and Operator Connect.
- Configure and support Teams meeting policies, Teams-certified devices, and voice endpoints including Poly and AudioCodes solutions.
- Automate administrative tasks, reporting, and bulk user management using PowerShell scripting.
- Support integrations between Five9 and collaboration platforms such as Microsoft Teams, Zoom, Gong, and other enterprise communication solutions.
- Develop and maintain SOPs, technical documentation, knowledge articles, and operational runbooks.
- Drive continuous improvement initiatives by adopting emerging technologies in UCaaS, CCaaS, Enterprise VoIP, and Contact Center solutions.
Your Profile
- 9+ years of experience in Enterprise Telephony, Contact Center, Unified Communications, and VoIP technologies.
- Strong hands-on expertise in Five9 Virtual Contact Center (VCC) administration, configuration, troubleshooting, and support.
- Experience supporting enterprise Contact Center solutions such as Five9, Cisco Contact Center, Genesys, NICE, or Microsoft Teams Contact Center integrations.
- Proven expertise in Microsoft Teams Voice, Teams Admin Center, Office 365 telephony, and cloud collaboration services.
- Strong knowledge of contact center operations, agent lifecycle management, call flows, IVR, routing strategies, and telephony administration.
- Experience troubleshooting audio quality, connectivity issues, SIP signaling, call routing, and voice infrastructure problems.
- Solid understanding of enterprise VoIP technologies including SIP trunking, QoS, TCP/IP, WAN, and network performance optimization.
- Hands-on experience with Poly, AudioCodes, and other enterprise voice and conferencing devices. Proficiency in PowerShell scripting for automation, reporting, bulk administration, and system management.
- Proven ability to coordinate with vendors, service providers, and cross-functional technical teams for issue resolution and service improvements.
What will you love working at Capgemini
- You will have the opportunity to learn on one of the industry’s largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
- We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
MF Developer Lead – Cobol Web services
Your Role
- Develop, maintain, and enhance Mainframe applications using COBOL, JCL, CICS, DB2, and VSAM.
- Design and implement SOAP/REST Web Services for Mainframe application integration.
- Analyze business requirements, perform impact assessments, and deliver high-quality technical solutions.
- Troubleshoot production issues, optimize application performance, and provide L3 support when required.
- Collaborate with business stakeholders, QA teams, and architects in an Agile delivery environment.
Your Profile
- 9–12 years of hands-on experience in Mainframe Application Development.
- Strong expertise in COBOL, JCL, CICS, DB2, VSAM, and Mainframe Web Services (SOAP/REST).
- Experience with enterprise integration technologies such as IBM MQ, APIs, and service-oriented architectures.
- Excellent analytical, problem-solving, and communication skills with the ability to work independently.
- Must be based in or willing to work from Mumbai; candidates with a notice period of 0–60 days will be preferred.
What you will love about working here
You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
Micro Focus Developer with CDC
Your Role
As a Micro Focus Developer, you will be responsible for developing, maintaining, and modernizing enterprise applications built on Micro Focus technologies. You will work closely with business stakeholders, analysts, and technical teams to deliver high-quality solutions, support critical business applications, and contribute to modernization initiatives.
Key Responsibilities:
- Develop, enhance, and maintain applications using Micro Focus COBOL and related technologies.
- Analyze business requirements and deliver effective technical solutions.
- Troubleshoot, debug, and resolve production issues to ensure application stability.
- Support application modernization, system integration, and migration initiatives.
- Develop and maintain batch and online processing programs.
- Collaborate with cross-functional teams throughout the software development lifecycle.
- Participate in code reviews, testing, deployments, and release activities.
- Ensure adherence to coding standards, security guidelines, and best practices.
Your Profile
- 4–6 years of hands-on experience in Micro Focus COBOL development and support.
- Strong knowledge of COBOL, JCL, CICS, VSAM, and batch processing concepts.
- Experience with Micro Focus Enterprise Developer and Enterprise Server.
- Good understanding of relational databases such as DB2, Oracle, or SQL Server.
- Experience in application maintenance, troubleshooting, and performance optimization.
- Familiarity with SDLC methodologies, version control systems, and release management processes.
- Exposure to application modernization and integration projects is an advantage.
- Knowledge of Unix/Linux environments and Agile delivery methodologies is preferred.
- Strong analytical, problem-solving, and communication skills.
- A proactive mindset with a willingness to learn and adapt to new technologies.
What you will love about working here
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
AP Invoice Processing Process Expert
Job Description
Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They will build and develop the team. Their expert domain expertise means they process more complex transactions and producing outputs across Invoice processing activities and manage effective usage of resources in the service delivery
Job Description – Grade Specific
Operating in at Junior “ Mid Junior level in a Finance supportorprofessional roleOperating as a Finance specialist supporting small and medium sized finance exercisesWill be building skills for a more specialized Finance service. May start to manage others. Manage working relationships with stakeholders for the business areas supportedAble to act on own initiative but will require supervision
UIpath C1
Job Description
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.
1. Applies scientific methods to analyse and solve software engineering problems.
2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.
3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.
4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.
5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.
- Applies scientific methods to analyse and solve software engineering problems.
- He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.
- His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.
- The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.
- The software engineer collaborates and acts as team player with other software engineers and stakeholders.
Job Description – Grade Specific
Is fully competent in it’s own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area.
Associate Business Advisor
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description – Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
Business Analyst – Retail
Your Role
- Own the product vision and roadmap end-to-end. Define strategic outcomes, prioritize the backlog, and set measurable OKRs/KPIs that guide delivery. Ensure every release drive clear customer and business impact. Continuously refine plans based on insights and performance.
- Lead full‑cycle product delivery from discovery to launch. Drive requirements gathering, create clear documentation, and oversee solution design with engineering and design teams. Define acceptance criteria, UAT strategy, and release readiness. Ensure smooth launch, change control, and adoption across markets.
- Manage and influence senior stakeholders effectively. Build trusted relationships across business, engineering, operations, and leadership teams. Align priorities, shape solutions, and drive consensus using data-backed reasoning. Communicate progress and trade-offs with clarity and confidence.
- Drive data-led decision-making and continuous improvement. Establish tracking, dashboards, and success metrics for all key initiatives. Use qualitative and quantitative insights to validate bets, assess impact, and inform future iterations. Ensure outcomes—not just outputs—are delivered.
Your Profile
-
- Experience: 7–14 years across strategic consulting, product development/management, process/business consulting, digital transformation; strong PM/PO delivery credentials.
- Education: 2-year full-time MBA from a reputed institute
- Domain Exposure: Multidomain exposure with strength in CPRD plus one or more: CRM, Automotive, Healthcare, Ecommerce, SCM/logistics
- Proven experience in advisory roles and ability to steer programs/initiatives/projects with senior leadership.
- Strong experience across SDLC and Agile program management with hands‑on process modeling, mapping, and standardization using industry frameworks.
- At least two relevant certifications (SAFe POPM, CSPO, PSPO, CSM, CBAP, CCBA, ECBA).
- Strong working knowledge of JIRA, Confluence, MS Visio, ServiceNow, and MS Office (PowerPoint, Excel, Word).
- Strong interpersonal and communication skills (written and verbal) with excellent critical thinking, decision‑making, analytical reasoning, and data interpretation capabilities.
What you’ll love about working here
We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.