Associate Business Advisor
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description – Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
Azure Integration
Your Role
- Design and develop integration solutions using Azure Integration Services.
- Build and maintain Azure Logic Apps, Azure Functions, and Service Bus-based messaging solutions.
- Develop and manage APIs using Azure API Management (APIM).
- Implement secure integrations between cloud and on-premises applications.
- Create scalable and reusable integration patterns and frameworks.
- Monitor, troubleshoot, and optimize integration solutions for performance and reliability.
- Collaborate with business analysts, architects, and development teams to understand integration requirements.
- Implement CI/CD pipelines using Azure DevOps.
- Ensure compliance with security, governance, and best practices.
- Prepare technical documentation and deployment guides.
Your Profile
- Azure Logic Apps, Azure Service Bus, Azure API Management (APIM), Azure Functions, Azure Event Grid, Azure Event Hub & Azure Key Vault
- C# / .NET
- REST APIs, SOAP Services
- JSON, XML, XSLT
- API Design and Development
- Messaging and Integration Patterns
- Azure DevOps, Git, CI/CD Pipelines & ARM Templates / Bicep / Terraform (preferred)
What you’ll love about working here
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry’s largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
Associate Business Advisor
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description – Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
ADMINISTRATOR L2(CONTRACT)
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
- Ensure timely response of all the tickets raised by the client end user
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solutioning
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
ADMINISTRATOR L2(CONTRACT)
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
- Ensure timely response of all the tickets raised by the client end user
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solutioning
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
ADMINISTRATOR L2(CONTRACT)
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
- Ensure timely response of all the tickets raised by the client end user
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solutioning
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
ADMINISTRATOR L2(CONTRACT)
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
- Ensure timely response of all the tickets raised by the client end user
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solutioning
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
Account Executive – BFSI SGP
Role:
Manage and grow a strategic accounts. You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The goal is to make the client successful and committed to Wipro’s long term through a trusted advisor relationship.
DO:
– At least 15+ years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations.
– Strong knowledge of global delivery model (GDM) and methodologies. Should be familiar with cross selling various service lines for customers
– Ability to present and interact at all levels, and have consultative sales capability.
– Ability to work and collaborate across other teams in various service lines and anchor together for the account.
– Exposure to delivery, sales or pre-sales roles will be required
– Should have managed a multi-million USD account, across various geos.
– Strong Account Management – building and managing client relationships at the all levels.
– Carry targets on revenue, bookings and OM.
– Get involved in resolving any people management issue within Wipro teams
– Generating leads by interacting with the customers in various lines of business to expand our footprint.
– Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs)
– Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.
– Work closely with senior customer team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growth
Travel Consultant 1 1
Role Purpose
Executive Assistant
Do
The ideal candidate will work closely with one or multiple Vice Presidents to assist with managing expense reports, travel arrangements (domestic and international) as well as calendar management. Ideal candidate is one who strives for excellence, has a cooperative spirit, is compassionate and enjoys working in a fast paced environment where getting things done is a high priority. Incumbent will perform a variety of duties and task for Vice Presidents of business unit and may be directed to prepare or handle additional administrative tasks as needed.
Global Head of F&A Practice, Finance Transformation & Solutions
Key Responsibilities
- Lead and grow a global, multi-million-dollar Finance & Accounting (F&A) practice, driving strategy, profitability, innovation, and market leadership.
- Own F&A presales and solutioning for large-scale transformation opportunities, including solution design, commercial strategy, RFP responses, and executive client engagements.
- Architect end-to-end finance transformation solutions across P2P, O2C, R2R, FP&A, Treasury, Tax, Compliance, and Shared Services functions.
- Partner with CFOs and C-suite leaders to define and execute finance strategies, operating model transformations, ERP modernization, and digital finance initiatives.
- Drive business growth by securing large, complex deals, developing strategic client relationships, and expanding service offerings across industries.
- Champion digital transformation through AI, Machine Learning, Analytics, RPA, Blockchain, and BPaaS to enhance finance operations and business outcomes.
- Build and strengthen strategic alliances and partner ecosystems to accelerate go-to-market and transformation capabilities.
- Lead and develop high-performing global teams, fostering a culture of innovation, collaboration, continuous improvement, and talent development.
- Act as a trusted advisor, change leader, and executive sponsor for strategic transformation programs, ensuring successful delivery and measurable value realization.