ADMINISTRATOR L2(CONTRACT)
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
- Ensure timely response of all the tickets raised by the client end user
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solutioning
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
MCAPS AZURE REACT .NET + AI
Role Purpose
The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.
Do
1. Develop architectural application for the new deals/ major change requests in existing deals
a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable.
b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility
c. Guides how to construct and assemble application components and services to support solution architecture and application development
d. Maintains the frameworks and artefacts used in the implementation of an application, with reference to the systematic architecture of the overall application portfolio
e. Responsible for application architecture paradigms such as service-oriented architecture (SOA) and, more specifically, microservices, ensuring business achieve agility and scalability for a faster time to market
f. Provide solution of RFP’s received from clients and ensure overall design assurance
- Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives
- Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture
- Depending on the client’s need with particular standards and technology stacks create complete RFPs
- Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology
- Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions
- Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps
- Evaluate and recommend solutions to integrate with overall technology ecosystem
- Tracks industry and application trends and relates these to planning current and future IT needs
g. Provides technical and strategic inputs during the project planning phase in the form of technical architectural designs and recommendations
h. Account mining to find opportunities in the existing clients
i. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture.
j. Identifies implementation risks and potential impacts.
k. Create new revenue streams within applications as APIs that can be leveraged by clients
l. Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part
2. Understanding application requirements and design a standardize application
a. Creating Intellectual Property in forms of services, patterns, models and organizational approaches
b. Designing patterns, best practices and reusable applications that can be used for future references
c. Ensure system capabilities are consumed by system components and set criteria for evaluating technical and business value in terms of Tolerate, Invest, Migrate and Eliminate
d. Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance
e. Coordinating input on risks, costs and opportunities for concepts
f. Developing customised applications for the customers aligned with their needs
g. Perform design and code reviews thoroughly on regular basis, keeping in mind the security measures
h. Understanding design and production procedures and standards to create prototypes and finished products
i. Work closely with systems analysts, software developers, data managers and other team members to ensure successful production of application software
j. Offer viable solutions for various systems and architectures to different types of businesses
k. Seamless integration of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development
l. Transforming all applications into digital form and implement and evolve around mesh app and service architecture that support new technologies like IOT, blockchain, machine learning, automation, BOTS etc
m. Cloud Transformation: (Migration)
- Understanding non-functional requirements
- Producing artefacts such as deployment architecture, interface catalogue
- Identify internal and external dependency, vendor and internal IT management
- Support build and testing team
n. Cloud Transformation: (Modernization)
- Understanding and Defining target architecture in Integration space
- Assessing project pipeline / demand and align to target architecture
- Technical support of delivery team in terms and POC and technical guidance
o. Keep Up-to-date with the latest technologies in the market
ADMINISTRATOR L2(CONTRACT)
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
- Ensure timely response of all the tickets raised by the client end user
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solutioning
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
ADMINISTRATOR L2(CONTRACT)
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
- Ensure timely response of all the tickets raised by the client end user
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solutioning
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
JavaScript Developer
Responsibilities
JavaScript and TypeScript
- React development, including hooks, components, state management, and performance optimization
- Web Components, including custom elements, shadow DOM, slots, and reusable component design
- HTML, CSS, and responsive UI development
- Component libraries and design systems
- Front-end testing, such as Jest/playwright
- Build tools such as Vite, Webpack, npm, or yarn
- API integration using REST or GraphQL
- Accessibility and cross-browser compatibility
- Code quality, debugging, and front-end best practices
Technical and Professional Requirements
Technology->HTML,CSS,Javascript,Jquery,PHP,Drupal->HTML5,CSS3,AngularJS,Technology->UI & Markup Language->Javascript,Technology->UI & Markup Language->TypeScript
Preferred Skills
- Javascript
- TypeScript
- HTML
- CSS
- Jquery
- PHP
- HTML5
- CSS3
- AngularJS
Educational Requirements
Master Of Comp. Applications,Master Of Technology,Bachelor of Engineering,Bachelor Of Technology
Senior Advisor – Privacy & Data Protection
Responsibilities
- Lead and collaborate in the formulation of policies related to collection and processing of personally identifiable information, based on the Privacy & Data Protection Laws of the countries in which the company operates or would like to expand its operations.
- Implement and monitor the data privacy policies and associated processes across functions and business units.
- Proactively partner with functional groups (HR, CAG, CCD, Facilities,…) to ensure that the adoption of new technologies, processes, services and solutions are compliant with the applicable data privacy regulations
- Assess the development & enhancements of internal processes & systems and recommend privacy related controls.
- Conduct employee awareness on lawful handling of personally identifiable information, as part of their work.
Additional Responsibilities
- Excellent understanding of Delivery operations.
- Quick Learner.
- Excellent Business Communication.
- Privacy Certifications such CIPP (US/EU/IT), DCPLA, DCPP
Technical and Professional Requirements
- Partner with the product development team in the development of new products (including cloud based) and recommend privacy related features/controls, in summary Privacy by Design.
- Review and respond to privacy related sections in the RFI/RFQ/MSA from clients and collaborate in the feasibility study of privacy related requirements/clauses of the prospect, in the pre-contract sign-off stage.
- Advise the delivery teams regarding implementation of the privacy related requirements.
- Conduct employee awareness on lawful handling of personally identifiable information, as part of their work.
- Assess subcontracting/outsourcing of any processing of personally identifiable information and recommend privacy related controls (including inclusion of appropriate clauses in the vendor contract.
Preferred Skills
- Privacy by design
Educational Requirements
Bachelor of Laws,Bachelor of Engineering
Pre-Sales Consultant
Responsibilities
A day in the life of an Infoscion
- As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
- You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
- You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
- Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities
Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
- Good knowledge on software configuration management systems
- Awareness of latest technologies and Industry trends
- Logical thinking and problem solving skills along with an ability to collaborate
- Understanding of the financial processes for various types of projects and the various pricing models available
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
- One or two industry domain knowledge
- Client Interfacing skills
- Project and Team management
We currently have open positions in a number of locations across India – Chandigarh, Noida, Gurgaon
Technical and Professional Requirements
- Take end-to-end bottom-line responsibility for a pursuit or visit, help identifying win themes, value adds and competitive differentiation in proposal responses, program manage the pursuit, take bottom-line for carrying out win-loss analysis for the pursuit and collaborate with other Units to share learning and best practices, build the team with the objective of ensuring the highest levels of service offerings to the customer within the guidelines, policies and norms of Infosys.
- Technical Knowledge: Estimation methodology, Market intelligence and analysis, Industry knowledge and organizational processes, pursuit’s process, competition knowledge, knowledge of approaches/solutions, Infosys Tools/frameworks Skills: Communication, presentation, inter-personal skills, solutioning, estimation skills
- Good-to-Have: Knowledge of the SAP Business environment and SAP Solutions
Preferred Skills
- Processes
Educational Requirements
Bachelor of Engineering,Bachelor Of Technology
Tosca Automation Consultant
Responsibilities
- Design, develop, and maintain automated test cases using Tosca aligned to functional and regression needs.
- Analyze requirements and user stories to create clear test scenarios, test data strategies, and reusable Tosca modules.
- Execute automated test suites, review results, and perform root-cause analysis for failures and defects.
- Collaborate with developers, QA teams, and business users to clarify acceptance criteria and ensure testability.
- Maintain test assets, ensure version control discipline, and improve reusability and maintainability of automation components.
- Support end-to-end testing activities including smoke, regression, and integration testing using automation best practices.
- Provide regular status updates, test metrics, and quality insights to project stakeholders.
- Contribute to continuous improvement by identifying automation opportunities and reducing manual testing effort.
Additional Responsibilities
Tosca DI, CI/CD, Jenkins, SQL, API Testing, Agile/Scrum
Technical and Professional Requirements
- Bachelor of Technology or equivalent undergraduate degree.
- 3–10 years of overall experience with strong hands-on exposure to Tosca test automation.
- Solid understanding of software testing fundamentals, test design techniques, and defect lifecycle.
- Experience in building and executing automated test suites as part of QA delivery.
- Ability to interpret requirements and translate them into effective automated test coverage.
Preferred Skills
- TOSCA
Educational Requirements
Bachelor of Engineering,Bachelor Of Technology
Sr. Manager – Client Services- FSCMSSL – CSG
Responsibilities
- Collaborate with sales teams to identify customer requirements and pain points through active listening and insightful questioning.
- Design and present compelling network solutions that address customer challenges and business objectives, utilizing clear and concise communication.
- Develop and deliver impactful presentations and demonstrations to showcase our network solutions, leveraging your presentation skills.
- Work closely with internal teams (engineering, marketing) to develop proposal responses/solution documents.
- Stay up to date on the latest network technologies and industry trends through continuous learning.
- Participate in industry events and conferences to build relationships and generate new leads, utilizing your strong interpersonal skills and client
relationship building abilities.
Preferred Skills
- Sales Planning
Educational Requirements
Bachelor of Engineering
Systems Test Engineering
Responsibilities
Role: Systems Test Engineer
Location: India (with collaboration across global teams)
Experience: 3–8 Years
Domain: Autonomous Vehicles / Mobility / Embedded Systems / Software Testing
Job Summary
We are seeking a highly analytical and detail-oriented Systems Test Engineer to design, develop, and execute comprehensive test strategies for complex autonomous vehicle systems. The ideal candidate will be responsible for translating high-level engineering requirements into structured test scenarios, identifying system defects, and collaborating with cross-functional engineering teams to improve product quality and reliability. The role demands strong logical reasoning, system-level thinking, and expertise in troubleshooting complex software and hardware interactions.
Key Responsibilities
Design and develop comprehensive test plans, test cases, and validation strategies for autonomous driving systems and related software components.
Translate abstract product and engineering requirements into detailed, parameterized testing scenarios.
Execute functional, integration, system, and regression testing activities across multiple environments.
Analyze system behavior, identify defects, isolate root causes, and document findings with clarity and precision.
Perform black-box testing by evaluating system responses without access to underlying source code.
Collaborate with software, systems, simulation, and validation engineers to resolve issues and improve product quality.
Drive test coverage optimization while avoiding redundant test scenarios.
Create detailed bug reports and provide actionable feedback to engineering teams.
Support continuous improvement of testing methodologies, tools, and processes.
Additional Responsibilities
Required Qualifications
Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Automotive Engineering, Applied Mathematics, Physics, or related technical discipline.
Master’s degree preferred for candidates with a 3-year undergraduate degree.
Experience in software testing, systems validation, automotive testing, embedded systems testing, or related domains.
Knowledge of test automation frameworks, defect tracking tools, and software development lifecycles.
Familiarity with Linux environments, scripting, and data analysis tools is desirable.
Candidates from the following areas are highly preferred:
System Test Engineering
Software Quality Assurance
Embedded Systems Validation
Automotive Testing
Autonomous Vehicle Testing
Robotics Testing
Controls Engineering
Simulation & Validation Engineering
Success Factors
Exceptional problem-solving and critical thinking skills.
Strong written and verbal communication abilities.
Ability to work effectively in cross-functional global teams.
Attention to detail and commitment to product quality.
Passion for innovative mobility and autonomous vehicle technologies.
Technical and Professional Requirements
Required Skills & Competencies
Test Architecture
Strong logical and analytical thinking.
Ability to decompose complex system behaviors into structured and scalable test cases.
Experience creating end-to-end validation strategies and ensuring comprehensive test coverage.
Domain Translation
Ability to understand operational and engineering concepts and transform them into measurable test requirements.
Strong systems-thinking and problem-solving capabilities.
Black-Box Troubleshooting
Expertise in identifying system states, isolating variables, and validating workarounds.
Strong defect investigation and debugging skills.
Ability to create concise, high-quality defect reports for development teams.
Preferred Skills
- Automotive – Systems
- Automotive
Educational Requirements
Bachelor of Engineering,Bachelor Of Technology