PRINCIPAL CONSULTANT – ADV. & MGMT L1
Role Purpose
Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the client’s business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability.
Do
Consulting Execution
• An Ambassador for Wipro tenets and values
• Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs
• Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a ‘well rounded’ consultant. Flexible in approach and ability to coordinate resources with expertise in various areas
• Responsible for work stream budgets and assuring quality of deliverables
• Seen as a trusted advisor to senior clients and secures great feedback from clients
• Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills
• Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery
• Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills
• Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc.
Business development
• Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
• Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals
• Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts
• Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts
• Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate
• Contributes and leads RFP/RFI efforts by leveraging Wipro’s global footprint and end to end consulting capability
• Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits
Thought Leadership
• Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership
• Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales
Contribution to Practice/Wipro
• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives
• Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse
• Proposes new service offerings/capabilities
• Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment
• Coaches and mentors junior consultants
• Monitors and curtails talent attrition
• Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored
• Client solutions with desired impact
• Demonstrates value by identifying and following through on innovation and thought leadership opportunities
• Creates reusable IP/assets and makes self visible as a thought leader
Deliver
| Strategic Objectives | Parameter Description | Measure(Select relevant measures/ modify measures after speaking to your Manager) |
| Deliver growth in consulting revenues | • Support business performance for direct consulting against relevant quarterly/annual targets • Lead end-to-end sales cycle for specific pursuits • Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications |
• % Revenue Achievement (actual vs. target) • % of Personal Utilisation Achievement (against target) • No. of RFI/RFPs responses led/supported • No. of strategic advisory and transformation engagements delivered • No. of referenceable clients, testimonials • Average CSAT, PCSAT across projects |
| Generate Impact | • Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships | • Number and value of downstream opportunities generated/converted for GCG and larger Wipro |
| Grow market positioning | • Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients’ strategic transformations • Lead the development of thought leadership/offerings/assets for the practice to support business growth |
• Eminence and thought leadership demonstrated through content, citations and testimonials • Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed |
| Provide consulting leadership to accounts | • Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives • Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG |
• Number of credible business side relationships built in client organizations • Number & $ value of integrated consulting deals supported |
PRINCIPAL CONSULTANT – ADV. & MGMT L1
Role Purpose
Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the client’s business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability.
Do
Consulting Execution
• An Ambassador for Wipro tenets and values
• Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs
• Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a ‘well rounded’ consultant. Flexible in approach and ability to coordinate resources with expertise in various areas
• Responsible for work stream budgets and assuring quality of deliverables
• Seen as a trusted advisor to senior clients and secures great feedback from clients
• Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills
• Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery
• Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills
• Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc.
Business development
• Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
• Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals
• Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts
• Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts
• Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate
• Contributes and leads RFP/RFI efforts by leveraging Wipro’s global footprint and end to end consulting capability
• Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits
Thought Leadership
• Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership
• Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales
Contribution to Practice/Wipro
• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives
• Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse
• Proposes new service offerings/capabilities
• Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment
• Coaches and mentors junior consultants
• Monitors and curtails talent attrition
• Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored
• Client solutions with desired impact
• Demonstrates value by identifying and following through on innovation and thought leadership opportunities
• Creates reusable IP/assets and makes self visible as a thought leader
Deliver
| Strategic Objectives | Parameter Description | Measure(Select relevant measures/ modify measures after speaking to your Manager) |
| Deliver growth in consulting revenues | • Support business performance for direct consulting against relevant quarterly/annual targets • Lead end-to-end sales cycle for specific pursuits • Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications |
• % Revenue Achievement (actual vs. target) • % of Personal Utilisation Achievement (against target) • No. of RFI/RFPs responses led/supported • No. of strategic advisory and transformation engagements delivered • No. of referenceable clients, testimonials • Average CSAT, PCSAT across projects |
| Generate Impact | • Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships | • Number and value of downstream opportunities generated/converted for GCG and larger Wipro |
| Grow market positioning | • Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients’ strategic transformations • Lead the development of thought leadership/offerings/assets for the practice to support business growth |
• Eminence and thought leadership demonstrated through content, citations and testimonials • Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed |
| Provide consulting leadership to accounts | • Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives • Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG |
• Number of credible business side relationships built in client organizations • Number & $ value of integrated consulting deals supported |
GCP CCAI Architect
Job Description
We are seeking a CX Solution Architect to design and deliver user-centric Agent Desktop solutions, integrated with Google Customer Engagement Suite (CES), CCaaS platforms (e.g., Genesys), and enterprise backend/SaaS systems.
This role combines solution architecture, UI/UX-driven design thinking, and integration expertise to enable intuitive, efficient, and AI-powered agent experiences.
Key Responsibilities
CX Solution & UI/UX Design
• Design end-to-end Agent Desktop experiences focusing on:
o Agent workflows (call handling, case management, customer context)
o Unified UI across voice, chat, and digital channels
• Apply UX principles to improve:
o Agent productivity
o Usability and navigation simplicity
o Real-time decision support (Agent Assist)
• Define component-based UI architecture and design patterns for reusable frontend frameworks
________________________________________
CES & Platform Integration Design
• Design integration of Google CES (Dialogflow CX, Agent Assist) with Agent Desktop and enterprise systems
• Define how AI insights, recommendations, and conversational flows are surfaced within the UI
• Architect integrations with:
o CCaaS platforms (Genesys, Amazon Connect)
o CRM / SaaS applications (Salesforce, ServiceNow)
o Backend systems and data platforms
• Ensure seamless real-time data flow across UI, CES, and backend systems
Job Description – Grade Specific
Integration & Technical Architecture
• Define API-led integration patterns (REST, event-driven, webhooks)
• Collaborate with integration teams to design middleware and service orchestration layers
• Ensure consistency in:
o Data models
o API contracts
o Error handling and performance
________________________________________
Solution Leadership & Delivery
• Translate business requirements into solution designs, UI flows, and architecture diagrams
• Work closely with:
o UI engineering teams
o Integration/backend teams
o CX operations and product teams
• Participate in design reviews, sprint planning, and backlog prioritization
• Support multi-workstream coordination across UI, CES, and integrations
________________________________________
Performance & Experience Optimization
• Ensure Agent Desktop solutions are:
o Responsive and low latency (real-time agent interactions)
o Scalable for high-volume operations
• Optimize UI for agent efficiency and reduced handling time
• Support monitoring and continuous improvements across CX journeys
________________________________________
Required Skills & Experience
• 7–10 years of experience in solution architecture / UI or integration-led roles
• Strong understanding of:
o UI/UX design for enterprise applications
o Agent Desktop / contact center workflows
• Experience with:
o Google CES / CCAI / Dialogflow
o CCaaS platforms (Genesys preferred)
• Solid expertise in:
o API integration and microservices
o Cloud platforms (GCP preferred)
• Ability to work across UI, backend, and integration layers
GCP IAM Specialist – Cloud-Native Development
Your Role
We are seeking a highly skilled GCP IAM Specialist with strong cloud-native development expertise to design, implement, and govern identity and access management frameworks across our Google Cloud Platform estate. This role is pivotal in ensuring secure, compliant, and scalable access controls while driving cloud-native application delivery.
Key Responsibilities:
- Design and enforce IAM policies, roles, and permission boundaries across GCP projects, folders, and organizations
- Develop and maintain custom IAM roles aligned to least-privilege principles across multi-project GCP environments
- Build and maintain cloud-native applications and automation tooling using GCP-native services (Cloud Run, Cloud Functions, Pub/Sub, GCS)
- Implement Workload Identity Federation and service account management best practices
- Integrate IAM controls with CI/CD pipelines and enforce policy-as-code using Terraform
- Conduct IAM access reviews, audit log analysis via Cloud Audit Logs and Security Command Center
- Collaborate with development and platform teams to embed security controls into cloud-native delivery
- Define and maintain organization-level IAM guardrails using VPC Service Controls and Access Context Manager
- Drive IAM automation using Ansible playbooks for configuration management and drift detection
- Provide technical guidance and IAM governance frameworks to delivery teams
Your Profile
- 5+ years of hands-on experience with GCP IAM, including custom roles and policy management
- Strong proficiency in GCP-native development (Cloud Run, Cloud Functions, App Engine, Pub/Sub)
- Solid Terraform experience for IAM policy provisioning and infrastructure-as-code
- Experience with Workload Identity, service accounts, and federated identity management
- Proficiency in Python or Go for automation and tooling development
- Familiarity with GCP Security Command Center, Cloud Audit Logs, and compliance frameworks
- Experience implementing VPC Service Controls and organization policies
- Understanding of OAuth 2.0, OIDC, and SAML integration patterns on GCP
What you’ll love about working here
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
GKE Administrator & Cloud Delivery Engineer
Your Role
We are looking for a talented GKE Administrator and Cloud Delivery Engineer to manage, scale, and evolve our Google Kubernetes Engine platform. The successful candidate will combine deep Kubernetes expertise with strong cloud delivery practices to ensure our container platform is production-ready, secure, and continuously improving.
Key Responsibilities:
- Provision, manage, and optimise GKE clusters including Autopilot and Standard modes across multiple environments
- Design and implement cluster networking, including VPC-native clusters, Shared VPC, and Private GKE configurations
- Manage GKE IAM, RBAC policies, and Workload Identity integration to enforce least-privilege access
- Own cluster lifecycle management: upgrades, node pool management, auto-scaling, and cost optimisation
- Define and maintain infrastructure-as-code for GKE using Terraform and Helm charts
- Implement GitOps workflows using ArgoCD or Flux for continuous delivery to GKE environments
- Configure and manage Kubernetes-native tooling: Ingress controllers, service mesh (Istio/Anthos), and policy controllers (OPA/Gatekeeper)
- Deliver observability solutions using Google Cloud Monitoring, Managed Prometheus, and Cloud Logging
- Automate operational tasks and cluster configuration using Ansible playbooks
- Collaborate with application teams to define workload specifications, resource quotas, and namespace governance
- Support cloud delivery activities including release planning, environment management, and go-live support
Your Profile
- 4+ years of experience administering production Kubernetes clusters, with at least 2 years on GKE
- Strong understanding of GKE networking: VPC-native, Shared VPC, Private Clusters, Cloud NAT
- Hands-on experience with Terraform for GKE cluster provisioning and node pool management
- Proficiency in Helm for Kubernetes application packaging and deployment
- Experience with GKE IAM, RBAC, and Workload Identity Federation
- Familiarity with GitOps tools (ArgoCD, Flux) and CI/CD pipeline integration
- Working knowledge of Ansible for configuration management and automation
- Strong understanding of container security, image scanning, and Binary Authorization
What you’ll love about working here
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
Java Full stack (Angular)
Your Role
- Design, develop, test, and deploy scalable web applications.
- Build and maintain REST APIs using Java and Spring Boot.
- Develop responsive UI components using Angular.
- Collaborate with cross-functional teams to deliver high-quality solutions.
- Participate in code reviews and ensure adherence to coding standards.
- Troubleshoot and resolve production issues.
Your Profile
- Strong experience in Core Java, Java 8/11/17Hands-on experience with Spring Boot, Spring MVC, Spring Data JPA
- Experience in developing RESTful APIs and MicroservicesStrong understanding of Angular (8+/10+/12+/14+)Good knowledge of HTML5, CSS3, JavaScript, TypeScript.
- Experience with relational databases such as Oracle, SQL Server, MySQL, or PostgreSQL.
- Understanding of Git, Maven, Jenkins, CI/CD pipelinesExperience working in Agile/Scrum environmentsGood problem-solving and communication skills
What you’ll love about working here
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group.
- You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry’s largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
Java Full Stack (React)
Your Role
- The candidate will be responsible for designing, developing, and maintaining enterprise-grade web applications using Java, Spring Boot, Microservices, and React.js.
- The role requires hands-on involvement in both backend and frontend development, API integration, database management, and application deployment.
Your profile
- Strong experience in Java 8/11/17Hands-on experience with Spring Boot, Spring MVC, Spring Data JPA
- Experience in developing RESTful APIs and MicroservicesStrong expertise in React.js
- Good knowledge of JavaScript (ES6+), TypeScript, HTML5, CSS3Experience with Redux, React Hooks, Context API
- Hands-on experience with relational databases such as Oracle, SQL Server, PostgreSQL, or MySQL
- Experience with Git, Maven, Jenkins, CI/CD pipelinesUnderstanding of Agile/Scrum methodologies
What you’ll love about working here
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group.
- You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry’s largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
Network & Security
Job Description
This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role.
Job Description – Grade Specific
Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.
Meridian Developer
Job Description
Meridian Developer
Location: Pan India
Experience: 4–8 years
This role focuses on
Meridian Developer
, combining hands-on technical development with operational user support. The position requires strong scripting and database skills, along with the ability to troubleshoot issues and support end users using ticketing tools in a fast-paced environment.
Key Responsibilities
- Design, develop, and maintain solutions using Meridian (Identity Manager) platform.
- Develop and enhance scripts using VBScript, PowerShell, and SQL to support identity lifecycle management and automation.
- Perform analysis, debugging, and issue resolution related to Meridian workflows, connectors, and integrations.
- Provide L2/L3 user support by handling incidents, service requests, and problem tickets through standard ticketing tools (ServiceNow or similar).
Ideal Candidate Profile
- 4–8 years of hands-on experience in Meridian Identity Manager.
- Strong development and scripting skills in VBScript, PowerShell, and SQL.
- Experience working with user support and ticketing tools in an IT support or IAM operations environment.
- Good understanding of identity lifecycle, access management, and security concepts.
- Strong analytical and troubleshooting skills with attention to detail.
- Effective communication skills for coordinating with stakeholders and end users.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
What You’ll Love About Working Here
- Flexible working models that promote a healthy work‑life balance.
- An inclusive and collaborative culture that values continuous learning and growth.
- Opportunities to upskill in IAM, security,
Data Engineering
Job Description
This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role.
Job Description – Grade Specific
Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.