SOLUTION ARCHITECT L1
Role Purpose
The purpose of this role is to design solution architecture for cross-system interactions and business logic integration, ensuring seamless interoperability across multiple applications.
Area of Responsibility
Requirement Analysis-Participate in requirement discussions with client stakeholders to define solution and implementation level needs basis the business requirements.
Designing-Create solution architecture designs to meet cross-system interactions and business logic integration requirements, ensuring system cohesion across multiple applications.
Integration assessment and support-Assess and evaluate interactions across multiple applications by evaluating implementation dependencies and integration requirements.
Troubleshooting-Support validation of solution components during implementation and ensures the solution functions as designed.
Risk Analysis and Assessment-Assist in identifying potential risks by evaluating system performance of implemented architectural solutions, to ensure efficient system landscape.
TECHNICAL LEAD L1
Role Purpose
The purpose of this role is to facilitate application solutions by developing and reviewing module-level codes, creating replication patterns, performing root cause analysis to identify recurring issues and collaborating with internal and external stakeholders to ensure stable, well-documented deliverables that meet business objectives.
Areas of responsibility
Gathering of requirements-Participate in gathering requirements for specific modules and ensure clear, structured documentation. Work across multiple business processes to capture linkages, dependencies, and required changes.
Solution Design-Facilitate creation of application solution designs for a specific module under the guidance of the Project Manager, ensuring alignment with business requirements and technical standards.
Coding and Configuration-“Review the developed codes, resolve technical queries of the team for the assigned module and create consistent replication patterns, to ensure that the developed code aligns with the project standards.Collaborate with project managers through all phases of software development life cycle.”
Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors, adapt to new hardware and software, enhance performance, and upgrade interfaces.”
Implementation-“Collaborate with technical teams to validate configurations, facilitate integration of new applications, and address dependencies during deployment. Prepare user training documents and related frameworks to ensure smooth adoption new applications and minimize transition risks.”
CONSULTANT – TECH & IMPL L1
Role Purpose
Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability.
Do
Consulting Execution
• An ambassador for the Wipro tenets and values
• Work stream leader or equivalent and coordinates small teams
• Receives great feedback from the client
• Client focused and tenacious in approach to solving client issues and achieving client objectives
• Organises work competently and ensures timeliness and quality of deliverables
• Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision
• Develops strong working relationships with team and client staff
Business development
• Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
• Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation
• Understands Wipro’s core service and consulting offering
• Builds relationships with client peers and provides required intelligence/insights to solve clients business problems
• Identifies sales leads and extension opportunities
• Anchors market research activities in chosen area of work
Thought Leadership
• Develops insight into chosen industry and technology trends
• Contributes to team thought leadership
• Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study
Contribution to Practice/Wipro
• Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,)
• Demonstrates contribution to internal initiatives
• Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG
• Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform
• Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro ‘Communities’ activities
• Proactively participates in initiatives and suggests ideas for practice development
• Makes use of common methods and tools which are proven to work
• Develops process assets and other reusable artefacts based on learnings from projects
• Proactively participates in and suggests ideas for practice development initiatives
• Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills
Deliver
| Strategic Objectives | Parameter Description |
Measure (Select relevant measures/ modify measures after speaking to your Manager) |
| Deliver growth in consulting revenues | • Support business performance for direct consulting against relevant quarterly/annual targets • Improve quality of consulting by flawless delivery of transformation engagements |
• % of Personal Utilisation Achievement (against target) • No. of RFI/RFPs responses supported • No. of transformation engagements delivered • No. of referenceable clients, testimonials • Average CSAT, PCSAT across projects |
| Generate Impact | • Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships | • Number and value of downstream opportunities identified for GCG and larger Wipro |
| Grow market positioning | • Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth | • Eminence and thought leadership demonstrated through content, citations and testimonials • Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods • Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets |
| Provide consulting leadership to accounts | • Support GCG Account Lead/Account team to grow consulting service portfolio | • Number & $ value of consulting deals in the account supported |
| Grow the consulting talent | • Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies | • Self Development – Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. |
| Build the consulting community | • Individual contribution to People Development and Collaboration Effectiveness | • Distinct participation in and demonstration of: • Collaboration across GCG – through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives • Knowledge Management – Number of Assets owned and contributed to Consulting Central |
TECHNO FUNCTIONAL CONSULTANT L1
| Existing Wipro Role | Techno-Functional Consultant L1 |
| Potential Band Alignment | B3 |
| Role Purpose | The purpose of this role is to bridge client’s functional and technical requirements at the module level by assisting in outlining technical specifications, performing basic configuration, and troubleshooting initial system issues. |
| Areas of Responsibility | |
| Requirement Gathering | Understand the functional requirements and assist in translating these into technical specifications. |
| Configuration and Customisation | Assist in performing coding, configuration, and minor customisations as per defined design and development standards. |
| Technology Harmonisation | Support integration testing by validating interface behaviour and identifying basic issues. |
| Troubleshooting and optimisation | Support troubleshooting activities and help resolve basic technical issues related to performance or configuration of a specific module. |
| Documentation | Assist in preparing user documentation, configuration notes, and testing artefacts for a specific module. |
TECHNO FUNCTIONAL CONSULTANT L1(CONTRACT)
Role Purpose
The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution
Do
1. Bridging the gap between project and support teams through techno-functional expertise
- For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
- Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
- Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
- Support the solutioning team from architectural design, coding, testing and implementation
- Understand the functional design as well as technical design and architecture to be implemented on the ERP system
- Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
- Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
- Write code as per the developmental standards to decide upon the implementation methodology
- Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
- Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
- Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
- Support on-site manager with the necessary details wrt any change and off-site support
2. Skill upgradation and competency building
- Clear wipro exams and internal certifications from time to time to upgrade the skills
- Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
- Write papers, articles, case studies and publish them on the intranet
Deliver
| No. | Performance Parameter | Measure |
| 1. | Contribution to customer projects | Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT |
| 2. | Automation | Process optimization, reduction in process/ steps, reduction in no. of tickets raised |
| 3. | Skill upgradation | # of trainings & certifications completed, # of papers, articles written in a quarter |
Technical Writer
Role Purpose
The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards
Role : Technical Writer
Band : B1
Job Code: 153515
Location : Hyderabad
Please find below the JD
- Using Confluence and other documentation development tools
- Develop new content as well as help to maintain the over ~2500 pages of editor facing documentation.
- 1-3 years’ experience authoring high-quality and detailed technical documents
- Bachelor’s degree in relevant field or relevant work experience
- Strong experience developing and optimizing knowledge content
- Ability to integrate complex ideas, strategies, and operational models into content that can be easily understood.
- Strong attention to detail and organizational skills
- Experience with Confluence and Keynote highly preferred
- An interest in maps
- Comfortable interfacing with product managers, software engineers, and service delivery groups to execute timely delivery of knowledge assets
- Excellent communication skills, both written and verbal
- Make recommendations and gather team consensus to move forward
- Ability to manage multiple tasks efficiently to resolve issues with a mindset towards execution and delivery.
- Passion for delivering projects and communications on time with the highest level of quality
- Meet deadlines and complete multiple projects on aggressive schedules
- Team oriented, and thrives in highly collaborative situations
- Review documentation and provide constructive feedback to your peers
- Strong sense of ownership, urgency, and drive
5 Major skills for TW
- DDLC Exp
- Confluence Tool (Technical Documentation Tool)-Oxygen XML.
- Collaboration with SMEs (Product Managers, Engineers & Developers)
- Quality check Methods
- Requirement gathering and what are the qualities of good technical documents.
- Excellent Comms skills and narration of response
DEVOPS ENGINEER L4(CONTRACT)
Role Purpose
The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes
Do
- Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
- Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring
- Manage the IT infrastructure as per the requirement of the supported software code
- On-board an application on the DevOps tool and configure it as per the clients need
- Create user access workflows and provide user access as per the defined process
- Build and engineer the DevOps tool as per the customization suggested by the client
- Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
- Leverage and use tools to automate testing & deployment in a Dev-Ops environment
- Provide customer support/ service on the DevOps tools
- Timely support internal & external customers on multiple platforms
- Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
- Ensure adequate resolution with customer satisfaction
- Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
- Troubleshoot and perform root cause analysis of critical/ repeatable issues
Deliver
| No | Performance Parameter | Measure |
| 1. | Continuous Integration,Deployment & Monitoring | 100% error free on boarding & implementation |
| 2. | CSAT | Timely customer resolution as per TAT Zero escalation |
Senior Analyst
Role Purpose
This role purpose is for Anaplan
Key Responsibilities
· Model Development: Design and build Anaplan models, including lists, modules, dashboards, actions, and leveraging Anaplan’s New UX (NUX).
· Business Alignment: Translate business requirements into Anaplan technical solutions and ensure alignment with organizational goals.
· Optimization: Implement Anaplan best practices to ensure scalability, maintainability, and performance of models.
· Data Management, Integrations and Extensibility: Manage and monitor data flows between Anaplan and other systems.
· End-User Support: Train users on Anaplan models, administer roles/permissions, and provide ongoing support.
· Reporting & Insights: Build dashboards and report solutions within Anaplan to provide actionable insights for stakeholders.
Requirements
· 3+ years of experience in Anaplan model building and connected planning.
· Proven expertise in multi-dimensional modeling, automating finance/operations processes, and using Anaplan’s New UX.
· Master’s degree in finance/Analytics/BI/Computer Science/Data & Research will be preferred.
· Advanced proficiency in Anaplan model building, including data integration tools (e.g., Anaplan Connect, APIs).
· Familiarity with Anaplan’s connected planning features, such as ALM (Application Lifecycle Management), NUX, and integration capabilities.
· Basic to intermediate knowledge of SQL and expert-level Excel skills.
· Strong problem-solving, collaboration, and communication skills.
· Self-motivated with the ability to manage multiple projects and timelines.
Nice-to-Have Skills
· Experience with Anaplan’s reporting and analytics capabilities.
· Experience with BI tools (e.g., Tableau, Power BI, Sigma, Fluence) and data architecture concepts.
· Familiarity with data integration platforms.
· Knowledge of structured finance and financial systems.
· Prior Experience in FP&A, Private Equity or Real Estate
· Prior Experience in data modelling/ERM tools other than Anaplan
Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback |
| 2 | Self- Management | Productivity, efficiency, absenteeism, Training Hours, No of technical training completed |
Mainframe Developer
Cobol/Mainframe
- Must have strong experience in Mainframe technology (COBOL, DB2, CICS, JCL, VSAM etc.) to Involve in System Testing, SIT, Functional and Regression Testing Test Cases and its execution.
- The candidate must have good technical knowledge on OpenText Exstream 16.6.7/23.2 on Windows and Linux platform.
- The candidate shall be able to work independently on OT Exstream and Mainframe projects.
- Need to Create, Run & execute JCLs in Mainframe, Validate the job status in spool, and have problem solving skills to resolve JCL errors, experience in writing in complex SQL Queries run Mainframe DB post execution.
- Identify and escalate risks and issues to project management and managers, Daily status progress reporting to project stakeholders, senior management, attend project calls and meetings and support e2e SIT, UAT etc
- Well versed with the different testing methodologies (waterfall, Scrum, Agile etc.), techniques phases tools and can use the same as per the project requirement.
- Execute tests, track and monitor defects/Stories to closure and produce test metrics and test reports using GitHub / Jenkins / using Automation tool etc.
- Must have excellent oral and written communications skills, ability to accept and deliver assistance to meet deadlines, self-directed, organized capable of multi-tasking. Should have good analytical and problem-solving skills.
- Should have experience in creating reports in JIRA, sharepoint and confluence etc.
- Leadership and Guidance
- Must have experience in creating test estimation, test strategy and assisting associates to create Test Plan. Should be providing regular updates to management while managing day-to-day testing activities, such as test monitoring and status reporting at the end of the testing day.
- Nurture team members on mainframe and functional skills and expertise e.g., REXX, JCL, COBOL, DB2, VSAM and CICS, Core Banking (Lending products, Product ledger management, Fees and interest etc.)
- Assign tasks based on individual skills and workload, ensuring efficient use of resources
- Track team progress and individual contributions against goals and deadlines
CTO – Senior Software Engineer in AI
Introduction: We are seeking a highly skilled and experienced AI/ML Engineer to join our innovative team. The ideal candidate will have a strong background in backend development using Python, expertise in Finetuning LLM/SLM, LangChain, vector databases, and applied AI using large language models (LLMs), Retrieval-Augmented Generation (RAG), Graph RAG, and other Generative AI applications. This role requires a blend of advanced technical skills in software design, data structures, and coding, coupled with a passion for AI-driven innovation.
Key Responsibilities:
- Design, develop, and maintain robust backend systems integrating advanced AI and ML capabilities.
- Implement and optimize LangChain for efficient language model chaining and application.
- Manage and manipulate data using vector databases to enhance model performance and scalability.
- Develop and deploy solutions based on SLM, LLMs, RAG, and Graph RAG to solve complex problems and improve user interactions.
- Collaborate with cross-functional teams to define clear specifications, deliverables, and timelines.
- Stay abreast of industry trends and advancements in AI and ML technologies, applying this knowledge to drive continuous improvement in our solutions.
- Write clean, manageable code and maintain proper documentation.
- Conduct code reviews, and mentor junior engineers, promoting best practices in software development and AI integration.
- Ensure the performance, quality, and responsiveness of applications
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Qualifications:
- Bachelor’s or Master’s degree in Computer Science, or a related field.
- Proven experience (5 years) as a Software Engineer with a focus on backend development.
- Expertise in Python programming and familiarity with frameworks and libraries relevant to AI and ML.
- Strong experience with Building solutions with LangChain, vector databases, and technologies such as MongoDB, Qdrant and Pinecone.
- Profound knowledge of SLM, LLMs, RAG, Graph RAG, and other Generative AI concepts.
- Excellent skills in software design, data structures, and algorithms.
- Experience with software development tools including version control systems (e.g., Git), continuous integration/continuous deployment (CI/CD) pipelines.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork skills.
Preferred Skills:
- Experience with cloud platforms (AWS, Google Cloud, Azure) and understanding of scalable architecture.
- Familiarity with containerization and orchestration technologies (Docker, Kubernetes).