Appium Automation Engineer
Your Role
- Develop, maintain, and execute automated test scripts for Android and iOS applications using Appium.
- Design and implement mobile test automation frameworks to improve test coverage and efficiency.
- Perform functional, regression, integration, and end-to-end testing of mobile applications.
- Collaborate with developers, product owners, and QA teams to identify and resolve defects.
- Integrate automated test suites into CI/CD pipelines and ensure continuous quality delivery.
Your Profile
- 4+ years of experience in Mobile Automation Testing using Appium.
- Strong knowledge of Java and mobile automation frameworks for Android and iOS platforms.
- Hands-on experience with Appium, Selenium, TestNG/JUnit, and API testing tools.
- Experience with Git, Jenkins, Maven/Gradle, and Agile development methodologies.
- Strong analytical, debugging, and communication skills with a focus on quality assurance.
What will you love working here
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
QA Automation Engineer – REST Assured
Your Role
- Develop and maintain API automation test scripts using Java and REST Assured.
- Design, execute, and validate functional, regression, and integration API test cases.
- Collaborate with development and product teams to ensure application quality.
- Integrate automated test suites with CI/CD pipelines and testing frameworks.
- Identify, log, track, and verify defects throughout the software lifecycle.
Your Profile
- 4+ years of experience in API Automation Testing.
- Strong hands-on expertise in Java, REST Assured, and API testing tools (Postman/Swagger).
- Good understanding of SDLC, STLC, Agile, and testing methodologies.
- Experience with Jenkins, Git, Maven, and automation frameworks.
- Strong analytical, troubleshooting, and communication skills.
What will you love working here
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges
Test Automation Engineer – Selenium, C#
Your Role
- Design, develop, and maintain automated test scripts using Selenium WebDriver with C#/.NET.
- Build and enhance automation frameworks such as POM, Data-Driven, and Hybrid frameworks.
- Execute functional, regression, smoke, and end-to-end testing to ensure application quality.
- Integrate automated test suites with Azure DevOps CI/CD pipelines for continuous testing.
- Collaborate with cross-functional teams to analyze requirements, execute tests, and drive quality improvements.
- Create and maintain test documentation, automation reports, and test evidence.
- Analyze test execution results, investigate failures, and provide actionable insights for quality improvements
Your Profile
- Strong hands-on experience in Selenium WebDriver, C#, and .NET Framework/.NET Core.
- Proven expertise in automation framework development and web application testing.
- Good understanding of STLC, Agile methodologies, and test management practices.
- Experience with Azure DevOps, Git, HTML, CSS, and XPath.
- Strong analytical, debugging, problem-solving, and communication skills.
- Experience with API Testing and Automation using Postman, RestSharp, or similar tools is an added advantageStrong knowledge of HTML, CSS, XPath, and Web Application TestingExcellent analytical, troubleshooting, and debugging skills
What you will love working with Capgemini
- Opportunity to work on large-scale digital transformation and quality engineering projects.
- Exposure to modern automation, DevOps, cloud, and enterprise technologies.
- Access to continuous learning, certifications, and career development programs.
- Collaborative and inclusive work environment with global teams and clients.
- Challenging projects that accelerate professional growth and innovation.
Cloud PAM Administrator (ON-CLOUD)
Your Role
• Secure Configuration Assessment: Utilize SCA tools to scan cloud environments, identify misconfigurations and excessive cloud entitlements, and develop reports on findings.
• Security Baselines & Policy Development: Establish and implement security configuration baselines for various cloud services and applications.
• Solution Implementation & Integration: Deploy and configure CyberArk solutions, ensuring they integrate seamlessly with existing cloud infrastructure and applications, such as AWS, Microsoft Entra ID (Azure), and Google Cloud.
• Technical Leadership & Advisory: Provide expert guidance on cloud identity security best practices, advise on solutions that balance security and business needs, and mentor other teams.
• Governance & Assurance: Conduct risk assessments and ensure solutions meet security standards and compliance requirements.
• Stakeholder Engagement & Training: Build relationships with customers, provide training, and support security awareness programs.
• Technical Support & Troubleshooting: Monitor performance, provide technical support for CyberArk-related issues, and troubleshoot problems.
• Scalability & Automation: Drive the scaling of implementations for large, expanding cloud infrastructures and work with automation architects on integrating CyberArk with other tools.
Your Profile
• Hands-on experience with platforms, particularly the Secure Cloud Access (SCA) & Secure Web Session (SWS) solution.
• Knowledge of cloud platforms such as AWS, Microsoft Entra ID (Azure), and Google Cloud.
• Knowledge of Integrating SWS with SAAS & ON-Prem console.
• Expertise in security principles, including identity management, least privilege, and Zero Trust architecture.
• Skills in SCA and SWS are often required for this role.
• Excellent communication and stakeholder management skills.
• Experience with implementing complex enterprise solutions and driving projects through their full lifecycle.
ADMINISTRATOR L2(CONTRACT)
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
- Ensure timely response of all the tickets raised by the client end user
- Service requests solutioning by maintaining quality parameters
- Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
- Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
- Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
- Provide an acceptance and immediate resolution to the high priority tickets/ service
- Installing and configuring software/ hardware requirements based on service requests
- 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
- Provide application/ user access as per client requirements and requests to ensure timely solutioning
- Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
- Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
- Coordinate with on-site team for complex problem resolution and ensure timely client servicing
- Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
Deliver
| No | Performance Parameter | Measure |
| 1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
CYBER SECURITY ANALYST L4
| Role Name | Cyber Security Analyst L4 |
| Potential Band Alignment | B3 |
| Role Purpose | The purpose of this role is to analyze attack patterns, develop incident response plans, ensure audit readiness, and implement disaster recovery measures, to ensure adherence to cyber security regulatory frameworks. |
| Areas of responsibility | |
| Monitoring and Incident Detection | Analyse attack trends and correlate logs across systems to identify advance threats. Enhance monitoring processes and implement improvements for faster detection, to ensure compliance with security frameworks and regulatory standards. |
| Incident Handling and Analysis | Perform root cause analysis, create incident response plans and implement disaster recovery measures to minimize business disruption |
| Threat Assessment and Analytics | Undertake forensic analysis using advanced analytics tools and implement mitigation measures to align with compliance requirements. |
| Stakeholder Coordination and Audit Assistance | Liaise with cross functional teams, external vendors and auditors to ensure compliance with security frameworks.
Maintain audit documentation and ensure its accuracy while implementing processes that support audit readiness and continuous compliance. |
| Training and Awareness | Assist in creating and delivering cybersecurity awareness sessions, including guidance on phishing and malicious emails. |
ADMINISTRATOR L3
| Role Name | Administrator L3 |
| Potential Band Alignment | B2 |
| Role Purpose | The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement. |
| Areas of responsibility | |
| Triaging and resolution of tickets | Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.
Create log of incidents and Document observations and related root causes, to support in evaluation of mitigation measures. |
| Resolution of service Requests | Fulfil software/hardware/network service requests within agreed timeline, ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling. |
| SLA Monitoring | Monitor SLA timelines for entire lifecycle of high priority incident tickets (P2 tickets). Escalate as needed and participate in weekly or monthly service review meetings with clients and internal teams. |
| Change request execution | Create change requests as per the priority of the incident tickets in adherence with the defined guidelines.
Present changes for approval with rollback plans in change approval meetings. Execute approved changes and document post-implementation outcomes. |
| Incident Analysis | Analyse nature of incidents to support root cause analysis and related service improvement plans.
Contribute towards development of mitigation action to reduce repeat incidents, by identifying patterns of issues noted. |
Sr system Engineer
We are seeking an experienced ServiceNow CMDB, Discovery, and Service Mapping Specialist and strong expertise in ServiceNow ITOM modules. The ideal candidate will be responsible for CMDB governance, Discovery implementation and troubleshooting, Service Mapping, data quality improvement, and integration of infrastructure components into the CMDB. The candidate should have hands-on experience in maintaining CMDB health and supporting enterprise-wide ITOM initiatives.
Key Responsibilities:
* Design, implement, and maintain ServiceNow CMDB, Discovery, and Service Mapping solutions.
* Configure and manage ServiceNow Discovery schedules, credentials, MID Servers, and patterns.
* Troubleshoot Discovery issues related to servers, network devices, cloud resources, storage, databases, and applications.
* Develop and maintain Service Maps for critical business services and applications.
* Perform CMDB health analysis and drive remediation activities for completeness, correctness, and compliance.
* Configure and maintain Identification and Reconciliation Engine (IRE) and CI Class Manager.
* Analyze and resolve CMDB data quality issues, duplicate CIs, reconciliation conflicts, and identification errors.
* Work with infrastructure, application, and support teams to onboard new services and applications into CMDB and Service Mapping.
* Monitor Discovery performance and optimize schedules, patterns, and MID Server configurations.
* Support integrations with monitoring and asset management tools.
* Create technical documentation, SOPs, knowledge articles, and operational runbooks.
* Participate in incident, problem, and change management processes related to CMDB and ITOM.
* Provide L3 support and troubleshooting for CMDB, Discovery, and Service Mapping-related issues.
Required Skills
* Strong hands-on experience in ServiceNow CMDB, Discovery, and Service Mapping.
* Good understanding of Identification and Reconciliation Engine (IRE).
* Experience with MID Server installation, configuration, and troubleshooting.
* Knowledge of Discovery Patterns and Pattern Designer.
* Experience in Service Mapping implementation and maintenance.
* Strong understanding of infrastructure technologies including Windows, Linux, Unix, Network Devices, Databases, Storage, Virtualization, and Cloud Platforms.
* Experience with CMDB Data Manager, Data Certification, and CMDB Health Dashboard.
* Knowledge of ITIL processes and best practices.
* Strong analytical, troubleshooting, and problem-solving skills.
* Excellent communication and stakeholder management skills.
Preferred Skills
* Experience with Cloud Discovery, and ITOM Visibility.
Certifications (Preferred)
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist – Discovery
* ServiceNow Certified Implementation Specialist – Service Mapping
* ITIL Foundation V4
ADMINISTRATOR L3
| Role Name | Administrator L3 |
| Potential Band Alignment | B2 |
| Role Purpose | The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement. |
| Areas of responsibility | |
| Triaging and resolution of tickets | Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.
Create log of incidents and Document observations and related root causes, to support in evaluation of mitigation measures. |
| Resolution of service Requests | Fulfil software/hardware/network service requests within agreed timeline, ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling. |
| SLA Monitoring | Monitor SLA timelines for entire lifecycle of high priority incident tickets (P2 tickets). Escalate as needed and participate in weekly or monthly service review meetings with clients and internal teams. |
| Change request execution | Create change requests as per the priority of the incident tickets in adherence with the defined guidelines.
Present changes for approval with rollback plans in change approval meetings. Execute approved changes and document post-implementation outcomes. |
| Incident Analysis | Analyse nature of incidents to support root cause analysis and related service improvement plans.
Contribute towards development of mitigation action to reduce repeat incidents, by identifying patterns of issues noted. |
ADMINISTRATOR L3
| Role Name | Administrator L3 |
| Potential Band Alignment | B2 |
| Role Purpose | The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement. |
| Areas of responsibility | |
| Triaging and resolution of tickets | Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.
Create log of incidents and Document observations and related root causes, to support in evaluation of mitigation measures. |
| Resolution of service Requests | Fulfil software/hardware/network service requests within agreed timeline, ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling. |
| SLA Monitoring | Monitor SLA timelines for entire lifecycle of high priority incident tickets (P2 tickets). Escalate as needed and participate in weekly or monthly service review meetings with clients and internal teams. |
| Change request execution | Create change requests as per the priority of the incident tickets in adherence with the defined guidelines.
Present changes for approval with rollback plans in change approval meetings. Execute approved changes and document post-implementation outcomes. |
| Incident Analysis | Analyse nature of incidents to support root cause analysis and related service improvement plans.
Contribute towards development of mitigation action to reduce repeat incidents, by identifying patterns of issues noted. |