Skip to content
GetuJobs

DEVELOPER L3

Potential Role Name Developer L3
Potential Band Alignment B2

Role Purpose

The purpose of this role is to develop and test software modules based on client requirements and prepare project documentation while coordinating with cross-functional teams to ensure quality delivery.

Areas of responsibility
Gathering of requirements Assist in conducting workshops and discussions with client stakeholders to gather business process requirements.
Coding and Configuration Develop and deliver code for assigned modules, in alignment with client requirements ensuring proper integration with system components.

Work on assigned modules using standard practices and documentation protocols.
Testing and Trial Runs Execute testing for assigned modules, validate functionality across required interactions, and participate in User Acceptance Testing (UAT) sessions.

Assist in root cause analysis to identify bugs and errors.
Implementation Participate in implementation of software application and its integration with other systems to ensure stability.
Maintain Documentation Prepare detailed reports and documentation on project specifications, activities, and status, while presenting information using flowcharts, layouts, diagrams, code comments, and clear, well-structured code.
Stakeholder Collaboration Collaborate with cross functional teams to understand requirements, support development activities, check system compatibility, and ensure solutions meet expected standards.

DEVOPS LEAD L1

Role Purpose

The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes

Do

  • Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
    • Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
    • Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement
    • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
    • Define & manage the IT infrastructure as per the requirement of the supported software code
    • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring
    • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
    • Ensure on boarding application configuration from planning to release stage
    • Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained
  • Provide customer support/ service on the DevOps tools
    • Timely support internal & external customers escalations on multiple platforms
    • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
    • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
    • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
    • Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
    • Provide knowledge transfer, sharing best practices with the team and motivate
  • Team Management
    • Resourcing
      • Forecast talent requirements as per the current and future business needs
      • Hire adequate and right resources for the team
      • Train direct reportees to make right recruitment and selection decisions
    • Talent Management
      • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
      • Build an internal talent pool of HiPos and ensure their career progression within the organization
      • Promote diversity in leadership positions
    • Performance Management
      • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
      • Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues
      • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
    • Employee Satisfaction and Engagement
      • Lead and drive engagement initiatives for the team
      • Track team satisfaction scores and identify initiatives to build engagement within the team
      • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
      • Exercise employee recognition and appreciation

Deliver

No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Manage service tools
Troubleshoot queries
Customer experience
3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score

DEVOPS LEAD L1

Role Purpose

The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes

Do

  • Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
    • Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
    • Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement
    • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
    • Define & manage the IT infrastructure as per the requirement of the supported software code
    • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring
    • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
    • Ensure on boarding application configuration from planning to release stage
    • Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained
  • Provide customer support/ service on the DevOps tools
    • Timely support internal & external customers escalations on multiple platforms
    • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
    • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
    • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
    • Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
    • Provide knowledge transfer, sharing best practices with the team and motivate
  • Team Management
    • Resourcing
      • Forecast talent requirements as per the current and future business needs
      • Hire adequate and right resources for the team
      • Train direct reportees to make right recruitment and selection decisions
    • Talent Management
      • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
      • Build an internal talent pool of HiPos and ensure their career progression within the organization
      • Promote diversity in leadership positions
    • Performance Management
      • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
      • Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues
      • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
    • Employee Satisfaction and Engagement
      • Lead and drive engagement initiatives for the team
      • Track team satisfaction scores and identify initiatives to build engagement within the team
      • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
      • Exercise employee recognition and appreciation

Deliver

No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Manage service tools
Troubleshoot queries
Customer experience
3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score

ADMINISTRATOR L2

Role Purpose

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction

Do

  • Ensure timely response of all the tickets raised by the client end user
  • Service requests solutioning by maintaining quality parameters
  • Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
  • Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
  • Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
  • Provide an acceptance and immediate resolution to the high priority tickets/ service
  • Installing and configuring software/ hardware requirements based on service requests
  • 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
  • Provide application/ user access as per client requirements and requests to ensure timely solutioning
  • Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
  • Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
  • Coordinate with on-site team for complex problem resolution and ensure timely client servicing
  • Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner

Deliver

No Performance Parameter Measure
1. 100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation
Client appreciation emails

SOLUTION ARCHITECT L1

Potential Role Name Solution Architect L1
Potential Band Alignment C1
Role Purpose The purpose of this role is to design solution architecture for cross-system interactions and business logic integration, ensuring seamless interoperability across multiple applications.
Area of Responsibility Solution Architect – I
Requirement Analysis Participate in requirement discussions with client stakeholders to define solution and implementation level needs basis the business requirements.
Designing Create solution architecture designs to meet cross-system interactions and business logic integration requirements, ensuring system cohesion across multiple applications.
Integration assessment and support Assess and evaluate interactions across multiple applications by evaluating implementation dependencies and integration requirements.
Troubleshooting Support validation of solution components during implementation and ensures the solution functions as designed.

CONFIGURATOR L3(CONTRACT)

Role:

The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client

DO :

– Provide assistance in configuration of applications based on client requirements
– Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners
– Plan and execute assigned configuration tasks within deadlines
– Provide system configuration support based on changing business needs
– Assist in system analysis, design, development, and testing activities
– Provide support in developing, implementing and testing patch releases and system upgrades

– Maintenance of the configuration archive and its upkeep
– 100% compliance to configuration standards and procedures
– Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log
– Analyze and resolve configuration issues in a timely manner

– MIS Management, Reporting & Backend Support
– Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders
– Documentation & reporting as per the client need on configuration standards
– Issue resolution in minimum time possible with respect to any modification or change requested by the client

Deliver

1.
Continuous Integration, Deployment
100% error free on boarding & implementation, throughput %, Adherence to the schedule

2.

Quality & CSAT
On-Time Delivery, Troubleshoot queries
Customer experience, completion of assigned certifications for skill upgradation

LEAD ADMINISTRATOR L2(CONTRACT)

Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

Do

  • Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
    • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
    • Conduct technology capacity planning by reviewing the current and future requirements
    • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
    • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
  • Manage the day-to-day operations of the tower
    • Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
    • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
    • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
    • Develop shift roster for the team to ensure no disruption in the tower
    • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
    • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
    • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Team Management

  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team
    • Train direct reportees to make right recruitment and selection decisions
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
    • Exercise employee recognition and appreciation

Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes
No formal escalations

AI LEAD L1

Role Purpose
The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed client’s expectations and add value to business.

Do

  • Manage the product/ solution development using the desired AI techniques
    • Lead development and implementation of custom solutions through thoughtful use of modern AI technology
    • Review and evaluate the use cases and decide whether a product can be developed to add business value
    • Create the overall product development strategy and integrating with the larger interfaces
    • Create AI models and framework and implement them to cater to a business problem
    • Draft the desired user Interface and create AI models as per business problem
    • Analyze technology environment and client requirements to define product solutions using AI framework/ architecture
    • Implement the necessary security features as per product’s requirements
    • Review the used case and see the latest AI that can be used in product’s development
    • Identify problem areas and perform root cause analysis and provide relevant solutions to the problem
    • Tracks industry and application trends and relates these to planning current and future AI needs
    • Create and delegate work plans to the programming team for product development
    • Interact with Holmes advisory board for knowledge sharing and best practices
  • Responsible for developing and maintaining client relationships with the key strategic partners and decision makers
    • Drive discussions and provide consultation around product design as per customer needs
    • Participate in client interactions and gather insights regarding product development
    • Interact with vertical delivery and business teams and provide and correct responses to RFP/ client requirements
    • Assist in product’s demonstration and receive feedback from the client
    • Design presentations for seminars, meetings and enclave primarily focused over product
  • Team Management
    • Resourcing
      • Forecast talent requirements as per the current and future business needs
      • Hire adequate and right resources for the team
    • Talent Management
      • Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
      • Build an internal talent pool and ensure their career progression within the organization
      • Manage team attrition
      • Drive diversity in leadership positions
    • Performance Management
      • Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
      • Ensure that the Performance Nxt is followed for the entire team
    • Employee Satisfaction and Engagement
      • Lead and drive engagement initiatives for the team
      • Track team satisfaction scores and identify initiatives to build engagement within the team

Deliver

No. Performance Parameter Measure
1. Continuous technical project management & delivery Adoption of new technologies, IP creation, MVP creation, Number of patents filed, Research papers created
2. Client Centricity No. of automation done, On-Time Delivery, cost of delivery, optimal resource allocation
3. Capability Building & Team Management % trained on new age skills, Team attrition %, Number of webinars conducted (internal/external)

TECHNICAL LEAD L1

Existing Wipro Role Technical Lead L1
Potential Band Alignment B3

Role Purpose

The purpose of this role is to facilitate application solutions by developing and reviewing module-level codes, creating replication patterns, performing root cause analysis to identify recurring issues and collaborating with internal and external stakeholders to ensure stable, well-documented deliverables that meet business objectives.

Areas of responsibility
Gathering of requirements Participate in gathering requirements for specific modules and ensure clear, structured documentation. Work across multiple business processes to capture linkages, dependencies, and required changes.
Solution Design Facilitate creation of application solution designs for a specific module under the guidance of the Project Manager, ensuring alignment with business requirements and technical standards.
Coding and Configuration Review the developed codes, resolve technical queries of the team for the assigned module and create consistent replication patterns, to ensure that the developed code aligns with the project standards.

Collaborate with project managers through all phases of software development life cycle.
Testing and Trial Runs Monitor and implement testing activities for assigned modules and conduct User Acceptance Testing (UAT).

Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors, adapt to new hardware and software, enhance performance, and upgrade interfaces.
Implementation Collaborate with technical teams to validate configurations, facilitate integration of new applications, and address dependencies during deployment. Prepare user training documents and related frameworks to ensure smooth adoption new applications and minimize transition risks.
Maintain Documentation Ensure that all technical documents, flowcharts, layouts, and diagrams align with project objectives.

Collate and submit project specification, project progress, resource requirements and status reports for the review of Project Manager.
Stakeholder Collaboration Engage with project managers, client stakeholders, and technical team to gather and refine requirements and define technical expectations.

Work with internal and external stakeholders to gather feedback, align deliverables, evaluate software–hardware interactions, and define specifications to meet performance requirements.

Innovation Develop improved testing and programming practices using innovative methods to enhance automation and ensure the delivery of error free codes.

TECHNO FUNCTIONAL CONSULTANT L2

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

Do

1. Bridging the gap between project and support teams through techno-functional expertise

  • For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
  • Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
  • Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
  • Support the solutioning team from architectural design, coding, testing and implementation
  • Understand the functional design as well as technical design and architecture to be implemented on the ERP system
  • Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
  • Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
  • Write code as per the developmental standards to decide upon the implementation methodology
  • Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
  • Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
  • Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
  • Support on-site manager with the necessary details wrt any change and off-site support

2. Skill upgradation and competency building

  • Clear wipro exams and internal certifications from time to time to upgrade the skills
  • Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
  • Write papers, articles, case studies and publish them on the intranet

Deliver

No. Performance Parameter Measure
1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

Browse Job Vacancies

Find Jobs by City

Find Jobs by Category