Operations Manager
Your Role
Description – Should possess a strong understanding of the Contract Lifecycle, along with solid legal & financial acumen. Should have expertise in Procurement and Supply Chain commercial section. Capable of leading projects, independently managing complex tasks, and overseeing team performance. Able to balance both operational and governance responsibilities, ensuring delivery excellence while effectively handling escalations and operational challenges.
Roles and Responsibilities:
- Manage the entire contract lifecycle, including drafting and review contracts, coordinating with stakeholders and customers/ vendors, for timely execution of the contract.
- Plan and execute the contract, ensuring compliances of terms of contract, identify revenue leakage, and coordinating with multiple stakeholders, including finance, contracts, legal, audit groups, and customers/ vendors.
- Lead a team of minimum 10 -12 team members, from multifaced process – Legal, Contract Management, Procurement & Supply Chain, Marketing, Contract/Financial Audit.
- Prioritize resources and manage day-to-day activities of team to ensure timely execution of tasks and issue resolution.
Your Profile
Key Skills and Competencies:
- Strong knowledge of complex internal controls, accounting systems and processes related to contract lifecycle, finance/ revenue audit.
- Detail-oriented and able to multi-task in deadline-driven environment.
Required Qualifications:
- Bachelor’s degree preferred Business Administration in Operations, with a minimum experience of 7 to 10yrs in contract management.
- 12+ years of experience in diversified industries and have a strong knowledge in Contract lifecycle and controls, Business Finances, Branding & Marketing.
- Minimum 5+ years of experience in leading a team of >7.
WHAT YOU’LL LOVE ABOUT WORKING HERE
- We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.
- At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
UI developer
Job Description
This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role.
Job Description – Grade Specific
Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.
Integration Engineer
Job Description
This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role.
Job Description – Grade Specific
Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.
Agentic AI II 4 to 6 Years II Bengaluru
Job Description
The Agentic AI Engineer is responsible for building intelligent, autonomous, and collaborative AI systems. This role focuses on agent reasoning, A2A (Agent to Agent) collaboration, MCP based tool interoperability, structured output validation, and guardrailed execution suitable for production and enterprise environments.
Core Technical Skills:-
Strong proficiency in Python (mandatory)
Hands on experience with agent frameworks (e.g. Autogen, LangChain, LangGraph, CrewAI etc). Preferred framework – Microsoft Azure AI Foundry
Experience implementing A2A workflows (multi agent messaging, task delegation, agent roles)
Practical experience with MCP Server and MCP Client development
Exposing tools via MCP servers
Consuming MCP tools from agents
Managing context, schemas, and permissions
Deep understanding of prompt engineering and agent reasoning patterns
Experience with vector databases (eg., Chroma, Weaviate, Azure AI Search)
Strong knowledge of RAG architectures and embeddings
Experience with REST / async APIs / event driven systems
Software Engineering & Platform Skills
Cloud experience (Azure preferred; AWS/GCP acceptable)
Autogen, Microsoft Agent Framework
Strong understanding of distributed systems and scalability
Git based workflows, CI/CD and code quality practices
Observability, logging, evaluation metrics for agentic systems
Nice to Have / Preferred Skills:-
Advanced multi agent orchestration and dynamic role assignment
Experience with LLMOps / AgentOps tooling
Knowledge of knowledge graphs
Experience building enterprise grade workflow automation agents
Exposure to security considerations in agentic systems (prompt injection, tool misuse)
Exposure to Guardrails
Exposure to Telecom Network domain
Certifications – Azure AI-900, AI-901, AI-102, AI-103
Data Engineering
Job Description
The Data Engineer is responsible for large scale data ingestion and data modeling initiatives, defines raw to curated data conversion standards, establishes robust data validation frameworks, optimizes data operations performance, and ensures secure data access and classification.
Required Skills & Experience:-
Exp:- 4 to 6 Years
Location:- Bengaluru or else Pan India
Strong experience leading data engineering teams in enterprise or large scale environments.
Deep expertise in data ingestion architectures, schema design, data modeling, and transformation pipelines.
Hands on experience designing data validation and quality frameworks.
Proven ability to optimize performance and reliability of data platforms.
Experience with data access control, classification, and governance in regulated or complex environments.
Strong communication, technical decision making, and stakeholder management skills.
Strong hands-on experience with Python, SQL, and ETL/ELT pipeline development.
Experience with Azure data services: blob storage, one lake, Azure Functions, Azure AI Search Vector Index, Cosmos DB, Azure Data Factory, Fabric Warehouse etc.
Working knowledge of Azure AI Search + Foundry Knowledge, Azure Event Grid, Azure Machine Learning, Azure ML Feature Store.
Experience with RAG data pipelines, including document ingestion, chunking, metadata tagging, embedding generation, vector indexing, and retrieval validation.
Experience with alarm/event data processing, network telemetry, logs, ticket data, and topology/inventory datasets.
Ability to parse semi-structured data from CSV, JSON, logs, SNMP trap payloads, and alarm text.
Understanding of network topology concepts: device, interface, link, LAG, site, region, upstream/downstream, service dependency.
Experience with data quality frameworks, schema validation, deduplication, and anomaly detection.
Familiarity with OpenSearch, DynamoDB, Redshift, PostgreSQL, or vector databases.
Good understanding of security, access control, encryption, and audit logging in Azure
Customer Support Specialist
Your Role
- 2 to 4 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
- Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to drive independent case resolution and support process improvements.
- Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
- Willingness to work in a 24×7 environment.
Your Profile
Required Skills
- Excellent verbal and written communication in English.
- Strong customer handling and escalation management skills.
- Analytical thinking and problem-solving ability.
- Attention to detail and accuracy.
- Time management and multitasking skills.
- Ability to work independently and in a team environment.
- Basic understanding of healthcare claims and insurance processes (preferred).
Educational Qualification
- Graduate in any discipline
Location
- Noida
WHAT YOU’LL LOVE ABOUT WORKING HERE
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry’s largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
- We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
- Every Monday, kick off the week with a musical performance by our in-house band – The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
Data Science / ML
Job Description
Exp:- 4 to 6 years
Location:- Bengaluru
The ML Engineer is responsible for the intelligence strategy of an agentic AI platform built on on prem LLMs.
Required Experience & Skills
Strong background in applied AI/ ML systems with leadership experience in production environments.
Proven ability to design evaluation metrics and benchmarking frameworks for complex, multi step AI systems.
Experience with on prem or restricted environments (resource constraints, compliance, cost control).
Associate Business Advisor
Your Role
- Freshers are also eligible
- 1 to 2 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
- Experience in handling customer issues, case management, and escalation management.
- Strong verbal and written communication skills in English.
- Good comprehension and analytical skills.
- Ability to work with accuracy and attention to detail.
- Proficiency in MS Office applications, email systems, web-based tools, and data entry activities.
- Willingness to work in a 24×7 environment.
- Open to work from office.
In this role you will play a key role in:
- Excellent verbal and written communication in English.
- Strong customer handling and escalation management skills.
- Analytical thinking and problem-solving ability.
- Attention to detail and accuracy.
- Time management and multitasking skills.
- Ability to work independently and in a team environment.
- Basic understanding of healthcare claims and insurance processes (preferred).
YOUR PROFILE
Educational Qualification
- Graduate in any discipline.
Work Location & Shift
- Work from Office and Work from Home
- Noida & Kolkata
- Flexible to work in a 24×7 rotational shift environment
Experience Range:
- A2: Freshers
- A3: 1-3 Years
WHAT YOU’LL LOVE ABOUT WORKING HERE
Senior Software Engineer
Job Description
Job Description – Grade Specific
Is fully competent in its own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internalorexternal client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific projectorwork area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area.
Application Developer
Job Description
Application Developers develop, test and integrate applications, frameworks and tools in a controlled environment. With expertise in a specific technology environment, they are responsible for software-specific design and realization, as well as testing, deployment and release management or technical application management of client-specific package based solutions.
Job Description – Grade Specific
Write software programs using specific programming languagesorplatforms and related tools, platform and environment. Write, update, and maintain computer programs or software packages to handle specific jobs, such as tracking inventory, storing or retrieving data, or controlling other equipment. Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes. Write or contribute to instructions or manuals to guide end users. Is able to make sure the coding is bug free and data is secured without any data leakage vulnerability. Certification: Certification on Saas or Package Based solution andoror relevant programming toolsorlanguage, and relevant methodology.