Werum PAS X Application Support Administrator

Responsibilities

Roles & Responsibilities

1. PAS‑X Application Administration

Manage PAS‑X environments (DEV, QA, UAT, PROD)

Perform user administration (roles, access control)

Handle system configuration and parameter setup

Maintain PAS‑X application services, modules, and components

Manage Electronic Batch Record (EBR) configurations

2. System Monitoring & Health Management

Monitor application servers, database performance, and background jobs

Identify performance bottlenecks and issues

Conduct proactive health checks and preventive maintenance

3. Incident & Problem Management

Provide L2/L3 support for:

Application errors

Login and access issues

Workflow failures

Batch execution issues

Perform root cause analysis (RCA)

Ensure SLA adherence and timely issue resolution

4. Environment & Release Management

Support deployment of code and configurations across environments

Manage transport handling and version control

Handle migration activities (DEV → QA → PROD)

Collaborate with development and validation teams

5. System Validation & Compliance

Ensure compliance with:

GxP / GMP guidelines

FDA 21 CFR Part 11

ALCOA+ data integrity standards

Support validation activities (IQ, OQ, PQ)

Maintain audit-ready documentation

Technical and Professional Requirements

Core Skills:

Hands-on experience with Werum PAS‑X (v2.x / v3.x)

Strong understanding of:

MES architecture

EBR/MBR lifecycle

Pharma manufacturing workflows

System & Technology Stack

Operating Systems: Windows Server (preferred), basic Linux knowledge

Databases: Oracle / SQL Server

Scripting: Basic PowerShell / Batch scripting

Integration & Middleware:

Web services and APIs

OPC (basic working knowledge)

Preferred Skills

• MES

Educational Requirements

Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology