Atlassian Engineer

Responsibilities

Administer and maintain Jira Software, Jira Service Management (JSM), and Confluence platforms.

Configure projects, workflows, issue types, screens, permissions, and notification schemes.

Design and implement Jira automation rules and custom workflows.

Manage user access, roles, groups, and security schemes.

Support Agile teams by configuring Scrum and Kanban boards.

Create and maintain dashboards, filters, reports, and KPIs.

Perform Jira upgrades, migrations, integrations, and system health monitoring.

Integrate Jira with third-party applications and DevOps tools.

Troubleshoot platform issues and provide end-user support.

Collaborate with development, QA, DevOps, and project management teams to drive process improvements.

Develop and maintain Atlassian best practices, governance, and documentation

Additional Responsibilities

Experience with ScriptRunner, Automation for Jira, and Marketplace Apps.

Exposure to Bitbucket, Bamboo, GitHub, GitLab, or Azure DevOps.

Knowledge of Jira Cloud and Data Center environments.

Experience in Atlassian migration projects.

Understanding of CI/CD and DevOps practices

Technical and Professional Requirements

Strong experience with Jira Software Administration.

Hands-on expertise in Jira Service Management (JSM).

Experience with Confluence Administration.

Knowledge of Agile, Scrum, and Kanban methodologies.

Expertise in Workflow Design, Permission Schemes, Notification Schemes, and Automation.

Experience with REST APIs and Jira integrations.

Strong understanding of ITSM processes.

Proficiency in creating dashboards, custom reports, and performance metrics

Preferred Skills

• Atlassian
• JIRA

Educational Requirements

MTech,Bachelor of Engineering,BTech