Consumer Research & Fieldwork Manager

Your Role

The Consumer Research & Fieldwork Coordinator supports primary consumer research and fieldwork across qualitative, quantitative and sensory studies, coordinating documentation, logistics, suppliers and delivery trackers.

The role works with research managers, client teams and suppliers to translate approved plans into organised fieldwork activities and accurate, decision-ready outputs, escalating risks relating to quality, timing, cost and compliance.

In this role you will play key role in

• Primary qualitative and quantitative consumer research across category, brand, creative and innovation priorities.
• Consumer sensory research and other in-market research requiring specialist recruitment, sampling or execution controls.
• Research scoping, methodology selection, questionnaire and discussion-guide development, screeners, samples and quotas.
• Physical, digital and remote fieldwork planning, coordination, monitoring and issue resolution.
• Research agency governance, SOWs, budgets, contracts, invoicing and preferred-supplier ways of working.
• Research quality, respondent integrity, data accuracy, regulatory compliance and audit-ready documentation.
• Analysis oversight, synthesis, insight storytelling, stakeholder read-outs and activation support.

Research repositories, metadata, version control, reusable templates and continuous improvement of delivery standards

Your Profile

• Bachelor’s degree in Marketing, Business, Behavioural Science, Psychology, Sociology, Statistics or a related discipline; postgraduate qualification preferred.
• 3-5 years of experience supporting consumer or market research, qualitative or quantitative studies, or fieldwork operations.
• Experience coordinating research documentation, recruitment, fieldwork logistics, supplier follow-up, quality checks and stakeholder updates.
• Strong track record managing research agencies, SOWs, budgets, contracts, compliance and senior client interactions.
• Experience leading and developing research delivery teams across multiple role levels; regulated consumer-industry experience preferred.