Job Description
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Key Responsibilities:
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- Should have good communication skills in English to interact directly with the customer. Should have proper email etiquettes.
- To provide technical support to clients at all times and must respond promptly to issues reported by clients.
- Strong hands-on experience in VMware Aria Automation (vRA) / vRealize Automation
- Experience with vRealize Orchestrator (vRO)
- Good understanding of:
- VMware vSphere / ESXi
- NSX (basic networking concepts)
- Scripting knowledge:
- JavaScript (for vRO)
- PowerShell / Python
- Experience in REST API integrations
- Knowledge of ITSM tools (ServiceNow)
- Understanding of cloud and automation concepts
- Experience with VMware Cloud Foundation (VCF)
- Knowledge of Ansible / Terraform
- Exposure to CI/CD pipelines (Jenkins, Git)
- Basic knowledge of containers (Docker/Kubernetes)
VMware Aria Automation Job Responsibility –
- Design and implement automation solutions using VMware Aria Automation (vRA)
- Develop and manage blueprints, catalogs, and workflows for infrastructure provisioning
- Handle BAU activities including incident management, troubleshooting, and performance tuning
- Integrate vRA with tools such as:
- VMware vCenter
- NSX
- Active Directory
- REST APIs / third-party tools
- Automate provisioning for:
- Virtual Machines (Windows/Linux)
- Network components
- Storage resources
- Develop and maintain custom workflows using:
- vRealize Orchestrator (vRO)
- JavaScript / scripting
- Work on Infrastructure as Code (IaC) and automation frameworks (Ansible, Terraform – optional)
- Monitor and optimize automation workflows and system performance
- Collaborate with cross-functional teams (Cloud, Network, Security, DevOps)
- Participate in KT sessions, documentation, and process improvements
Additional Qualification / Soft Skills:
- Strong Knowledge on Monitoring tools like Grafana is an added advantage.
- VMWARE Aria Automation/vRA certifications are an added advantage.
- Hands-on experience with PowerShell /Java scripting & Ansible automation
- Ability to work in a fast-paced environment
- Strong communication and documentation skills.
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Wipro Limited