SmartComm_Developer

Responsibilities

Smart Communications (SmartCOMM) Development

Design, develop, and maintain customer communication solutions using SmartCOMM for print, email, SMS, and digital channels.

Create and enhance templates, business rules, and document workflows to support personalized customer communications.

Develop scalable, high-volume communication solutions aligned with business and compliance requirements.

Document Composition & Integration

Design document templates, correspondence packages, and multi-channel output solutions.

Configure data mapping, conditional logic, and content management components.

Integrate SmartCOMM with enterprise applications, databases, and downstream delivery platforms.

Testing & Support

Perform testing, troubleshoot production issues, and implement performance improvements.

Support deployments, releases, and production migrations.

Conduct root-cause analysis and ensure reliable document generation processes.

Collaboration & Quality

Participate in technical reviews, Agile ceremonies, and solution design discussions.

Maintain technical documentation and follow development best practices.

Collaborate with business, QA, and cross-functional teams to deliver high-quality communication solutions.

Additional Responsibilities

About us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity; sexual orientation, religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Technical and Professional Requirements

Minimum Qualifications:

Education: BE, ME, BTECH, MTECH, MCA, MSC, MBA.

3–5 years of experience in software development and cloud delivery with strong hands-on exposure to GCP.

Solid working experience with Kafka for event streaming and messaging patterns.

Proven experience building and maintaining Jenkins CI/CD pipelines for automated build and deployment workflows.

Strong troubleshooting skills, understanding of SDLC, and ability to work effectively in a collaborative team environment.

Preferred Skills

• SmartCommunications

Educational Requirements

Bachelor of Engineering,Bachelor Of Technology