Operations Manager (IAM)

Your Role

• Oversee day-to-day IAM operations (Joiner-Mover-Leaver, access provisioning, deprovisioning) 

• Ensure SLA adherence, service availability, and incident resolution 

• Manage IAM support teams and vendors

• Document technical processes, SOP’s. 

• Drive system health monitoring, patching, upgrades, and performance tuning

• Ensure compliance with policies, audit requirements, and regulatory standards 

• Support access certifications, SoD controls, and audit remediation

• Provide reporting on KPIs, risks, and operational metrics

• Identify automation opportunities and reduce manual efforts

• Lead, mentor, and develop IAM operations teams 

• Manage capacity planning, skill development, and performance reviews

Your Skills

• 6-8 years in IAM, with strong operations leadership experience 

• Hands-on knowledge of IGA, RBAC/ABAC models 

• Experience with tools like RSA

• Strong understanding of audit, compliance, and risk frameworks 

• Proven stakeholder and vendor management capabilities

• Ability to work independently and collaboratively in a cross-functional team.

• Excellent written and spoken English.a

What you’ll love about working with us

• We value flexibility and support a healthy work-life balance through remote and hybrid work options.
• Competitive compensation and benefits.
• Career development programs and certifications in cloud technologies.
• A diverse and inclusive workplace that fosters innovation and collaboration.