Operations Manager (IAM)
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Capgemini
- Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurgaon, Hyderabad, Kanchipuram, Kolkata, Kolkata, Mumbai, Mumbai, Navi Mumbai, Noida, Pune, Salem, Tiruchirapalli, Tiruchirappalli
- Experienced Professionals
- Full Time
- Corporate Common and Invest
- Software Engineering
Posted June 25, 2026 applications close July 25, 2026
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Job Description
Your Role
• Oversee day-to-day IAM operations (Joiner-Mover-Leaver, access provisioning, deprovisioning)
• Ensure SLA adherence, service availability, and incident resolution
• Manage IAM support teams and vendors
• Document technical processes, SOP’s.
• Drive system health monitoring, patching, upgrades, and performance tuning
• Ensure compliance with policies, audit requirements, and regulatory standards
• Support access certifications, SoD controls, and audit remediation
• Provide reporting on KPIs, risks, and operational metrics
• Identify automation opportunities and reduce manual efforts
• Lead, mentor, and develop IAM operations teams
• Manage capacity planning, skill development, and performance reviews
Your Skills
• 6-8 years in IAM, with strong operations leadership experience
• Hands-on knowledge of IGA, RBAC/ABAC models
• Experience with tools like RSA
• Strong understanding of audit, compliance, and risk frameworks
• Proven stakeholder and vendor management capabilities
• Ability to work independently and collaboratively in a cross-functional team.
• Excellent written and spoken English.a
What you’ll love about working with us
- We value flexibility and support a healthy work-life balance through remote and hybrid work options.
- Competitive compensation and benefits.
- Career development programs and certifications in cloud technologies.
- A diverse and inclusive workplace that fosters innovation and collaboration.