Procurement Leader_D1

Procurement Leader – D1/AVP

Location: Chennai (Sholinganallur)

Shift: Candidate should be flexible with shift timing as it is global role

Experience

• 18+ years of overall experience in BPO, Shared Services, Consulting, or Procurement Operations.
• Minimum 12 years of managerial experience.
• Proven experience managing large-scale operations with 500+ FTEs.
• Experience handling multi-geography delivery teams across APMEA, Middle East, Europe, North America (NAM), and Latin America (LAM).

Preferred Qualifications

• MBA / Postgraduate degree in Supply Chain Management, Procurement, Operations, or related field.
• Exposure to digital procurement solutions and AI-driven sourcing technologies.

Key Responsibilities

Service Delivery & Operations Management

• Drive on-time, accurate, and high-quality service delivery within agreed SLAs.
• Manage end-to-end S2P operations across multiple clients and geographies.
• Ensure compliance with contractual commitments and governance requirements.
• Drive continuous improvement initiatives to enhance operational efficiency and customer experience.
• Maintain high levels of customer satisfaction by consistently meeting or exceeding service expectations.

Strategic Sourcing & Procurement Excellence

• Identify spend optimization opportunities and lead cost reduction initiatives.
• Partner with category management teams to deliver sourcing strategies and procurement transformation programs.
• Drive sourcing, supplier management, contract lifecycle management, and procurement operations excellence.

Client & Stakeholder Management

• Act as a Subject Matter Expert (SME) for S2P and Procurement operations.
• Engage with senior client stakeholders, including CXO-level leaders.
• Present solutions, transformation roadmaps, business cases, and industry best practices.
• Build strong relationships with customers and internal stakeholders.

Business Growth & Transformation

• Identify opportunities to expand existing business scope and improve current processes.
• Leverage domain expertise and business understanding to create innovative solutions for clients.
• Support business development, solutioning, and transformation initiatives.
• Drive automation and digital transformation across procurement operations.

Analytical & Strategic Thinking

• Ability to develop diagnostic frameworks and leverage data-driven insights.
• Strong problem-solving and decision-making skills.
• Experience driving transformation and operational excellence initiatives.

Additional Requirements

• Willingness to work in client-specific shifts as required.
• Strong focus on governance, compliance, risk management, and service excellence.
• Ability to operate effectively in a fast-paced global delivery environment.

Request you to please confirm your interest in this role so we can proceed with initial discussion.