IT/Vendor Resilience and Supplier Continuity Management

Responsibilities

Mandatory roles- 1. Corporate Infrastructure /IT infrastructure is nothing but- Fair understanding on Windows/SQL servers, Networking (Routing/Switching), Storage, Any database, AWS

2. ITIL (Incident/change/release/Problem/Request)

Other roles which are required along with above are: Service Exit Procedures/Planning- Interchangeably we can use the terms-who knows Vendor Management – who knows- Risk and resiliency management, understands SLA breach, manages contract, service review escalations, Cost and Service Optimization, maintain rapport with Third party providers.

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Must haves:

1. Experience in IT Service Management

2. Knowledge of corporate IT infrastructure

Needed:

3. Experience working with and managing third-party vendors

Advantage:

4. Supplier Continuity Management experience within IT/Vendor Resilience

5. IT Service Continuity and Supplier Continuity Management

Technical and Professional Requirements

Primary skills –

1+ years of experience in IT service management and good knowledge of corporate IT Infrastructure

1+ years of experience in working with, managing 3rd parties. Experience in Supplier continuity management or exit planning would be an advantage.

1+ years of experience in IT resilience management, IT Service Continuity, Supplier Continuity Management.

Secondary skills & Good to have skills –

Experience in managing C&I Outsourcing related documentation, processes, procedures and/or DORA knowledge would be an advantage.

Good stakeholder management skills.

Preferred Skills

• Vendor Risk Management
• Vendor Management
• IT Service Management
• Security Incident and Event Management (SIEM)

Educational Requirements

Master Of Engineering,Master Of Technology,MCA,Bachelor Of Engineering,Bachelor Of Technology,BCA