Delivery Excellence

Your Role

• Lead highimpact DMAIC projects delivering quantified FTE, cost, or revenue savings; ensure benefit tracking and control plans
• Conduct process diagnostics and assessments, identify improvement opportunities, and translate ideas into implemented solutions
• Apply statistical techniques (hypothesis testing, regression, SPC, MSA) for datadriven decision making
• Drive automation and digital transformation using RPA (UiPath / Blue Prism / Automation Anywhere), analytics, AI/GenAI where applicable
• Build and govern continuous improvement pipelines, dashboards, and leadership reporting
• Mentor and coach BB/GB practitioners and enable CI capability within operations
• Partner with Operations, Technology, and Clients to deliver sustainable delivery excellence

Your Profile

• Education: Bachelor’s degree.
• Lean Six Sigma Black Belt certified
• At least 2-3 BB DMAIC project led endtoend with clearly quantified savings
• Strong command of basic & inferential statistics
• Proven experience in process excellence / delivery excellence / transformation roles
• Handson or leadership experience with RPA tools (UiPath, Blue Prism, AA)
• Exposure to AI / GenAI / analytics / Power BI / process mining is a strong advantage
• 9 to 13 years of relevant DEX / PEX experience
• Enterprisescale transformation ownership and people leadership
• Candidates must be based in or willing to work from Kolkata or Chennai

WHAT YOU’LL LOVE ABOUT WORKING HERE

• You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
• You will have the opportunity to learn on one of the industry’s largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
• We’re committed to ensuring that people of all backgrounds feel encouraged and have a sense of belonging to Capgemini. You are valued for who you are, and you can bring your original self to work.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.