Program Lead – Business Transformation

Responsibilities

• Manage end-to-end transformation program for one or more clients, and/ or lead group of projects for a large-scale client transformation program.
• Collaborate with cross-functional project delivery teams to ensure seamless execution. Meet the success parameters of clients and Infosys.
• Client Relationship Management – Establish, build and strengthen client relationships.
• Conduct/contribute to workshops with client, ecosystem partners and Infosys stakeholders to define business case, leadership alignment, client sponsor identification, scope modifications, contractual changes & program charter alignment.
• Participate in account and program reviews; Develop and carry out detailed transformation plan for own tracks; secures signoffs with program managers and sponsors.
• Receives change requests, facilitates impact analysis, schedules change control meetings, tracks the change request and ensures the relevant documents and stakeholders are updated to close the change requests.
• Resource Management; Quality & Risk management

Technical and Professional Requirements

• Expertise in one or more functional domain and industry area
• Appreciation of relevant technology/ technical skills
• Problem solving skills
• Storytelling, persuasive case articulation
• Commercial/ Contractual acumen
• Networking, influencing, and negotiation
• Prioritization and scope management
• Cross-functional and stakeholder leadership
• Change management
• Crisis Management
• Conflict resolution
• Budget management
• Strong Communication Skills
• Desirable: Program Management Certification – PgMP, or PMP/ PRINCE2

Preferred Skills

• Program Management

Educational Requirements

MTech,Intergrated course BCA+MCA,Bachelor of Engineering