Application Support (Unix/Linux, Python)

Infosys Limited Bangalore

Full Time | 2 - 6 Years

Job Description

Provide L2 production support for enterprise applications in Unix/Linux environments

Monitor application health, logs, and system performance to ensure uptime and SLA adherence

Troubleshoot and resolve application, batch job, and system-related issues

Perform log analysis, debugging, and root cause analysis for recurring incidents

Support Python-based applications/scripts, including debugging and minor enhancements

Monitor and manage batch jobs, scheduling, and job failures (AutoSys/cron or similar)

Coordinate with L1/L3 teams, developers, and infrastructure teams for issue resolution

Handle incidents, service requests, and problem management in line with ITIL processes

Support deployments, releases, and environment validation activities

Maintain documentation, SOPs, and knowledge base articles

Master Of Engineering,MCA,MTech,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology